Holiday Inn Express Charleston-Kanawha City

AAA Inspector Rating
8.7
Very Good
38 Guest Ratings
107 Alex Ln
Charleston, WV 25304- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.4
Bath3.0
Public Areas3.2
AAA Inspector Notes
Located near restaurants and the interstate, this property features an indoor pool, hot tub and exercise room. Rooms are spacious with options for either doubles or a king bed. Smoke free premises. 67 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-77 exit 95, just s on SR 61. 107 Alex Ln 25304.
Pool
heated indoor.
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
coin laundry.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 38 guests
Showing reviews 1 - 5 of 50
7.5
Anonymous
Good
08-07-2017
Vacation 2017
Pros: The ease of getting to it.
Cons: Our room was next to the interstate and it was very noisy. I booked a king room and got a room with 2 oversized double beds. I went to the front desk and while I was standing there she took a call asking what rooms she had left. She told the caller she only had king rooms left. I asked to be upgraded to the room I booked and she fumbled around for a minute and said the system wouldn't let her. I didn't feel like she tried her best to serve me as a customer. I stayed in the double bed room. I wish I would have insisted on the king room as the double beds were very uncomfortable.
9.6
Anonymous
Exceptional
06-14-2017
Good location.
Pros: Nice facility.
Cons: The parking lot is terrible.
9.2
Anonymous
Wonderful
06-06-2017
Our Pleasant Stay
Pros: The staff was wonderful! Friendly & very helpful! Breakfast hostess was an amazing person! Thank you for a great stay!
Cons: Morning desk person should work nights!
8.8
Anonymous
Excellent
05-08-2017
Always a reliable choice!
Pros: Bed really comfy and slept like a baby! Breakfast was fresh, hot and delicious! Love those cinnamon buns!
Cons:
7.9
Anonymous
Good
04-16-2017
Middle of the Road
Pros: Place was clean quiet and convenient.
Cons: Nothing, it met expectations.
Showing reviews 1 - 5 of 50