Holiday Inn Express Charleston Civic Center

AAA Inspector Rating
8.7
Very Good
117 Guest Ratings
100 Civic Center Dr
Charleston, WV 25301- Map It
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath3.2
Public Areas3.2
AAA Inspector Notes
Located close to the downtown civic center and many AAA-Rated restaurants, this hotel offers modern units in an urban setting. Rooms offer large easy chairs and some with hot tubs in baths. Smoke free premises. 196 units. 6 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-64 exit 58B eastbound; exit 58C westbound, just s; downtown. 100 Civic Center Dr 25301.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
coffeemakers, video games, high-speed Internet, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation, area transportation-within 5 mi.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 117 guests
Showing reviews 1 - 5 of 50
9.6
Verified AAA Guest
Exceptional
Couple
12-26-2016
Friendly welcome upon check-in. Cookies & Coffee was a plus. Room was very pleasant with view of river. Bathroom was clean and up to date even had grab bar in shower.
Pros: Very good breakfast. Friendly employee in charge of breakfast. Even giving cookies to go to kids. This employees service is the best Ive ever seen.Great exercise room. Easy checkout.
Cons: No swimming pool.
5.0
Jeannine
Fair
Family with Young Children
01-19-2018
Pros: The staff was friendly, but the hotel was understaffed and there was a wait to check in.
Cons: The hotel lobby is very nice, but our room was not very clean and our bathroom had dark curly hairs in the bathtub when we arrived! I called the front desk to let them know and they gave us another room, which had a dark hair on the back of the toilet.
8.0
Verified Hotel Guest
Very Good
Business Traveler
01-19-2018
Pros: Friendly staff
Cons: Room smells musty. Maid service is a 5.
10.0
Verified Hotel Guest
Exceptional
01-19-2018
Pros: The breakfast! Excellent maintenance of breakfast bar. Always is. Really great.
Cons:
9.0
David
Wonderful
Traveling as Couple
01-19-2018
Pros: Nice convenient location
Cons:
Showing reviews 1 - 5 of 50