Holiday Inn Express Civic Center

AAA Inspector Rating
8.7
Very Good
117 Guest Ratings
100 Civic Center Dr
Charleston, WV 25301- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath3.2
Public Areas3.2
AAA Inspector Notes
Located close to the downtown civic center and many AAA-Rated restaurants, this hotel offers modern units in an urban setting. Rooms offer large easy chairs and some with hot tubs in baths. Smoke free premises. 196 units. 6 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-64 exit 58B eastbound; exit 58C westbound, just s; downtown. 100 Civic Center Dr 25301.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
coffeemakers, video games, high-speed Internet, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation, area transportation-within 5 mi.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 117 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
07-28-2017
No additional comments
Pros: Free breakfast, quick check in and courteous service
Cons: No
10.0
Anonymous
Exceptional
07-28-2017
Pros: Desk clerk was friendly and professional. Breakfast was good. Hot and fresh. Bed was actually comfortable.
Cons:
5.0
Anonymous
Fair
07-28-2017
Pros: The staff was wonderful, very friendly and helpful. The breakfast area was large, clean and well stocked. There was always someone working to make sure everything was together at breakfast time. There is a shuttle which was nice for us after a night out!
Cons: The website was deceiving when booking the room and I ended up booking a room with ONE bed for four people. I called to ask to upgrade and was told to ask again upon check in. At check in, I asked to upgrade and was essentially ignored. Maid didn't clean.
9.0
Anonymous
Wonderful
07-28-2017
Great location, easy access to interstate.
Pros: Staff was very welcoming and helpful with advising on dining options.
Cons: No
9.0
Anonymous
Wonderful
07-28-2017
Pros: Staff were very friendly and helpful
Cons:
Showing reviews 1 - 5 of 50