Holiday Inn & Suites Charleston West

AAA Inspector Rating
8.7
Very Good
75 Guest Ratings
400 2nd Ave SW
South Charleston, WV 25303- Map It
Photos
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AAA Inspector Notes
The lobby of this hotel is furnished with some antiques along with a talking parrot. The indoor pool has colorful decor schemes. Rooms offer modern artwork and large task tables. 150 units, some kitchens. 6 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-64 exit 56, just nw. Located in an industrial area. 400 2nd Ave SW 25303.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, video games, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service.
Terms
N, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 75 guests
Showing reviews 1 - 5 of 50
5.4
Verified AAA Guest
Fair
Family w/Children
07-27-2016
Older hotel in a downtown location. Needs updating.
Pros: Large room sizes in the suite. Splash pad area for children.
Cons: Restaurant area open to the lobby. People walking to and from the pool must walk through the eating area. Bathroom in the suite required walking through the bedroom.
5.4
Allyson
Fair
family with young children
04-24-2017
Pros: We liked the pool
Cons: For the price, the room should have been much cleaner. We found pubic hairs in our sheets the first night. And our brother slept in vomit covered sheets. He didnt realize it until the next morning. They offered him free breakfast to fix it, which wasn't much considering how foul his experience was. The room was also dusty in places. And our ice bucket still had water in it.
10.0
Tara
Exceptional
solo traveller
04-22-2017
Pros: Amazing property, so esteticly pleasing. Room was amazing. Will definitely be back!!!
Cons:
10.0
Amber
Exceptional
young couple
04-10-2017
Pros: The staff was friendly! Rooms were clean and comfortable. They had a Keurig machine in our room.
Cons:
7.1
Anonymous
Good
review category group of friends
04-07-2017
Pros: Beds were comfy
Cons: Breakfast should have been included in the price
Showing reviews 1 - 5 of 50