Holiday Inn & Suites Charleston West

AAA Inspector Rating
400 2nd Ave SW
South Charleston, WV 25303- Map It
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.5
Bath3.2
Public Areas2.9
AAA Inspector Notes
The lobby of this hotel is furnished with some antiques along with a talking parrot. Rooms offer plush deeply padded beds. Quieter room safes are on the north side away from the train track side. 150 units, some kitchens. 6 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-64 exit 56, just nw. Located in an industrial area. 400 2nd Ave SW 25303.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, video games, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 85 guests
Showing reviews 1 - 5 of 50
5.4
Verified AAA Guest
Fair
Family w/Children
07-27-2016
Older hotel in a downtown location. Needs updating.
Pros: Large room sizes in the suite. Splash pad area for children.
Cons: Restaurant area open to the lobby. People walking to and from the pool must walk through the eating area. Bathroom in the suite required walking through the bedroom.
4.2
Karen
Disappointing
family with young children
03-11-2018
Will never stay again.
Pros: Trains were very loud- interstate noise kept us awake all night.
Cons: Noise level was awful trains and traffic.
9.6
Ny
Exceptional
family with young children
02-26-2018
Exceptional
Pros:
Cons: I wish the breakfast was included. Coffee should be available with out cost.
10.0
Kelsey
Exceptional
young couple
02-21-2018
Exceptional
Pros:
Cons:
9.6
Sherri
Exceptional
review category group of friends
02-10-2018
Exceptional
Pros: The pool area was the nicest I have ever seen in this type of hotel. The room was clean and comfortable and the staff was outstanding. The shuttle to the capitol building was a god send.
Cons:
Showing reviews 1 - 5 of 50