Holiday Inn & Suites Charleston West

AAA Inspector Rating
8.7
Very Good
75 Guest Ratings
400 2nd Ave SW
South Charleston, WV 25303- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.4
Bath3.1
Public Areas3.1
AAA Inspector Notes
The lobby of this hotel is furnished with some antiques along with a talking parrot. The indoor pool has colorful decor schemes. Rooms offer modern artwork and large task tables. 150 units, some kitchens. 6 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-64 exit 56, just nw. Located in an industrial area. 400 2nd Ave SW 25303.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, video games, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 75 guests
Showing reviews 1 - 5 of 50
5.4
Verified AAA Guest
Fair
07-27-2016
Older hotel in a downtown location. Needs updating.
Pros: Large room sizes in the suite. Splash pad area for children.
Cons: Restaurant area open to the lobby. People walking to and from the pool must walk through the eating area. Bathroom in the suite required walking through the bedroom.
9.6
Anonymous
Exceptional
08-09-2017
Exceptional
Pros: Staff was excellent- Food was good- room was comfortable- was pet friendly and shuttle was 24/7. Driver was friendly at 4:30 in the morning. Would recommed this hotel to anyone. Would stay here again if in the area.
Cons:
9.6
Anonymous
Exceptional
08-07-2017
Exceptional
Pros: Rooms, restaurant and pool were great!
Cons: Had to pay for breakfast
10.0
Anonymous
Exceptional
07-25-2017
Judy
Pros: Friendliness of staff
Cons:
6.7
Anonymous
Pleasant
07-23-2017
Pleasant
Pros: Water pressure in shower was great!
Cons: Twin rollaway was terrible!
Showing reviews 1 - 5 of 50