This value oriented property is close to all the business districts in the area as well as many whitewater rafting venues. Rooms are of standard size and have large murals of area attractions.
Smoke free premises. 56 units. 3 stories (no elevator), interior corridors.
Pros: Has undergone renovations/refurbs...looks great!
Cons: In-room coffee maker & supplies could be upgraded
8.0
Anonymous
Very Good
08-11-2017
Pros: Location so very close to the main highway Very friendly front desk receptionist a decent breakfast
Cons: overall our experience was very acceptable, but perhaps a senior rate could be offered, as there were many empty rooms. This might attract more clients
9.0
Anonymous
Wonderful
08-11-2017
Pros: convenience
Cons: no elevator
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice and quiet, close to restaurants
Cons: No
5.0
Anonymous
Fair
08-11-2017
Pros: Was directly off the highway and had a gas station right there for morning fill up.
Cons: Everything in the room ran loudly, the ac, fridge, and microwave. Room smelled damp for some reason. Breakfast was below what I expected, I had a yogurt. Being a family of five including a baby, only having one door to use was very inconvenient
2.0
Anonymous
Poor
08-11-2017
Pros: Location is very convinent
Cons: Our room was not clean and had a smell to it, the staff just set outside smoking and was not concerned about doing there job.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Staff were friendly and helpful.
Cons: Floor and chairs were filthy. Linens and towels were insufficient for our needs. People sitting outside were drinking alcohol, smoking, and using foul language.
10.0
Anonymous
Exceptional
08-05-2017
Very clean,friendly,beautiful and just off...
Pros: Friendly
Cons: Nothing
6.3
Anonymous
Pleasant
08-05-2017
Ok for overnight stay but...
Pros: Location
Cons: They have charged my credit card TWICE!!!!!!
8.8
Anonymous
Excellent
08-04-2017
breathing moldy air was miserable....
Pros: Always had coffee available.
Cons: There was mold under the seam in the bathtub. The heat/cool unit also smelled musty and moldy.
I used a whole bottom of mold control and half bottle of Fantastic trying to clean them. Also, there was mold in the holes on the sick. I have really bad reactions to mold. I cleaned the dirt air filters in the cooling unit too. The slats on the unit were dirty too. I spent at least half and hour trying to get the unit to not smell bad. After four days, it still smelled bad.
9.6
Anonymous
Exceptional
08-01-2017
Beautiful area, nice people and...
Pros: The staff was very courteous, polite and professional. The room was clean and bed comfortable.
Cons: Doughnuts or pastries for breakfast.
9.2
Anonymous
Wonderful
07-28-2017
First stay at a Super...
Pros: Fred (the manager) and his staff were very friendly and accommodating. It seemed every time I turned around someone was either cleaning or straightening. Not that the place was a mess, it seemed well cared for. This was my first stay at a Super 8 and the Super 8 at Summersville, WV pleasantly defied my expectations. Based on what I have read of the Super 8 chain, I expected a tolerable stay but not to expect much else. Instead, found a quite comfortable stay, a clean room, and very friendly staff.
Cons: I had to wash some clothes while there. The coin slot on the washing machine was especially finicky. The attendant at the front desk said I would need to pound on it but might need to call for her assistance. I did have to pound on it, quite hard, but eventually got it to take all 4 quarters.
The only other disappointment were the eggs for breakfast. They were cold. However, for the price and the fact I'm not a big breakfast eater, I was able to manage with the other choices (cereal, yogurt, sausage) which were acceptable for my needs.
3.8
Anonymous
Poor
07-12-2017
Poor
Pros:
Cons: Old,tub was old with pilling paint. Musty smell . Had blood spot on bathroom floor.
5.8
Anonymous
Okay
07-10-2017
People friendly, comfy bed, good...
Pros: The girl attending the breakfast foods was very quick to adequate stock of food for every quest and keep it clean & organized. Check in person was very friendly and helpful! Bed very comfortable except the pillows seemed very flat.
Cons: Booking.com charged me $6 more for a night than if we just checked in directly!!
4.2
Anonymous
Disappointing
07-09-2017
Get what you pay for.
Pros: Location
Cons: Not very clean in the bathroom and a patch on the comforter, which was in plain sight.
8.5
Anonymous
Excellent
07-02-2017
Very good
Pros:
Cons: noise aircoditioner
9.2
Anonymous
Wonderful
06-21-2017
Pleasant surprise.
Pros: This was a working vacation and the facility was just what I needed. I had called and talked with the manager before I booked when I read a negative review; I experienced none of the complaints listed in that review. The price was excellent for my three day stay. The staff was helpful and always friendly. The facility is older but I thought the staff worked diligently to keep it very clean. I did not need extras this trip since I was working on genealogy, restoring my ancestor's headstones and attending reunions. Excellent value and location for someone running in and out of town around the Nicholas County area or just driving through. I felt safe as well with the people who were also guests there. West Virginia hospitality was wonderful once again.
Cons: Only two negatives. The staff did not leave coffee packets after the first night; I would have to ask for them. There was coffee available at the front in the mornings. I kept the air conditioner or fan running to keep fresh air in the room. This was not really a problem but might be for someone else. I appreciated that they were controlling costs and passed the savings on to me.
10.0
Anonymous
Exceptional
06-18-2017
Amazing
Pros: Staff was very helpful, Breakfast was best of all Super 8's
Cons: Can't think of a thing
6.7
Anonymous
Pleasant
06-08-2017
Tayana(I may have spelled it...
Pros: Conveniently located
Cons: Nothing really negative to say
10.0
Anonymous
Exceptional
06-01-2017
Room was type needed would...
Pros: I got the room for my aunt and a girlfriend of hers. Pleased
Cons: Na
8.8
Anonymous
Excellent
05-30-2017
A great getaway with my...
Pros: The bed was so comfortable and the room was perfect. The staff was so nice and I loved how close it was to the lake! Definitely a nice little getaway for me and my hubby.
Cons: Nothing to complain about!
10.0
Anonymous
Exceptional
05-25-2017
Great place to stay.
Pros: Never had bad service here. Staff is always friendly and helpful. Breakfast is always on time and well supplied.
Cons: Nothing at all.
10.0
Anonymous
Exceptional
05-23-2017
Exceptional
Pros: The staff
Cons: The tube
5.4
Anonymous
Fair
05-18-2017
Passable
Pros: Easy to get to. Cheap price
Cons: Bed was very uncomfortable, could feel the springs in the mattress. Room had a weird smell. The breakfast did not look good so ate elsewhere. The hotel felt dirty
7.5
Anonymous
Good
05-03-2017
Good
Pros: AccommodaTed my request for a room near an exit.
Cons:
6.7
Anonymous
Pleasant
05-01-2017
Pleasant
Pros:
Cons: Pillows, better pillows.
6.7
Anonymous
Pleasant
04-09-2017
Pleasant
Pros: Location
Cons: All good
5.8
Anonymous
Okay
04-09-2017
OK for a night
Pros: Right off highway
Cons: Breakfast waffles are frozen toaster type and eggs are round lumps
5.8
Anonymous
Okay
04-08-2017
Adequate.
Pros: Friendliness of staff. Size of room. Beds comfortable.
Cons: Best price available, and like they say ... You get what you pay for. No luggage cart, Breakfast area doesn't provide adequate seating. Bathroom in need of updating.
8.8
Anonymous
Excellent
04-08-2017
Would stay there again
Pros: Very quiet
Cons: Having to go through lobby to get to room
9.6
Anonymous
Exceptional
04-06-2017
Friendliest person you ever met...
Pros: The person at the desk was wonderful. They gave my parents a handicap room right off the lobby. She checked the room with my mother first.
Cons: A bit noisy as it is very close to road.
8.3
Anonymous
Very Good
04-05-2017
Friendly & Efficient
Pros: Easy access from highway, very friendly staff, gas & restaurants close by - could walk to them. Did not take advantage of early breakfast so cannot comment on it.
Cons: The heating unit in the room was noisy when trying to watch tv, though it did not wake me when I was sleeping.
5.8
Anonymous
Okay
03-20-2017
OK for the price, but...
Pros: Bed was comfortable and shower was good
Cons: The place is run-down and dated. The center of things was fairly clean, but very dirty around the edges. Not bad for the price, but after reading the reviews, expected a little more.
9.6
Anonymous
Exceptional
02-06-2017
Restful sleep.
Pros: Everything was fine, no real complaints.
Cons: The only down side, the tub did not drain well, but the water was hot and also wet.
4.2
Anonymous
Disappointing
01-22-2017
Taynia was the best! The...
Pros: Taynia was amazing! Wonderful personality and very inviting! Great cust service from her! She was the best from this stay!
Cons: The bathrooms require upgrading and the pillows were dirty! We paid 79.99 for the night and would never stay there again when someone else paid 58.99 ? We were very disappointed it is not worth the stay and we will be passing through on our way home and will not stay there ever again!
6.7
Anonymous
Pleasant
01-02-2017
Super 8 should be soso8
Pros: Located close to shopping
Cons: Wifi didn't work and the television could not adjust to be seen by all parties
10.0
Anonymous
Exceptional
12-09-2016
Solid value for the money
Pros: Breakfast was more than I expected. I expected muffins and coffee only but a full delicious breakfast was laid out for all guests enjoyment
Cons: The back door to the hotel was left propped open all night.
5.8
Anonymous
Okay
11-23-2016
Hotel needs new tubs!
Pros: Location was good. Walk to eat and shop
Cons: Worst part was the tub....smelled ok, but looked terrible. Staff offered to move us but all tubs looked the same.
8.3
Anonymous
Very Good
11-13-2016
Very good
Pros: The room was very nice. It was also very clean
Cons: I had a hard time getting the room's door open.
10.0
Anonymous
Exceptional
11-10-2016
Enjoyed the stay very much.
Pros: The pillows on the bed were the nicest I've slept on in traveling
Cons:
7.1
Anonymous
Good
11-06-2016
good for value
Pros: Girl in the morning was awesome but night time staff not so good. KING bed good, bathroom small but all good for a stop over on the way to Florida. Applebees next door and food good. Breakfast OK and coffee excellent. Very quiet. Tub was dirty looking but I think more worn. Used towel in shower. Tub surround badly needed.
Cons: Tub, TV limited cable, stained chair in room
9.2
Anonymous
Wonderful
11-03-2016
Superb
Pros: Just had the cereal and milk with coffee. That was all I needed.
Suggested phrases like 'extra comfy' AND "extra flaky" are just plain silly.
I had good nights sleep after a hot shower.
Cons: Faucet spout on bathroom sink is too short or entire apparatus is set too far from the edge of the sink. The faucet assembly was loose: was able to shift it slightly.
5.8
Anonymous
Okay
10-27-2016
You get what you pay...
Pros: The cost was lower than other hotels/motels in the area
Cons: Half of the outlets in the room did not work, the shower drain was clogged, the bedding was very gossamer, they advertised having HBO but the HBO channels were not actually HBO at all, and the microwave in the lobby at breakfast didn't work properly.
10.0
Anonymous
Exceptional
10-18-2016
Exceptional
Pros: Everything was fine except for the breakfast it needed a little more
Cons: You could add sausage gravy to your breakfast menu
5.0
Anonymous
Fair
10-17-2016
Passable
Pros: Not a bad location
Cons: Asked for a queen bed. All they had was anot ADA Unit with no bath tub. Gave us a double with 2 double beds. We asked for oureference old room and it was taken.
6.7
Anonymous
Pleasant
10-16-2016
Pleasant
Pros: Plenty of hot water
Cons: Electrical outlets didn't work. Had to unplug refrigerator and microwave to watch TV.
7.1
Anonymous
Good
09-27-2016
Nice stay, however not pet...
Pros: Clean, comfortable and felt completely safe no complaints regarding the facility and the accommodations.
Cons: This is a pet friendly facility, however as I went in and out throughout the days U left my dogs behind and the barked, I could only imagine that they barked at every voice they heard in the hallway. On our last night there we were informed that there were complaints and if we left we would need to bring the dogs with us. Where I understand I don't agree. I feel that everyone knows dogs bark and if you're a pet friendly facility you need to be forgiving of these issues. If you're a guest residing at a pet friendly facility you should be forgiving too. This is a fairly small establishment; given that and the apparent zero tolerance for dog barking at a pet friendly pets or dogs shouldn't be permitted or possibly sound proof rooms after all I paid extra for my dogs to be there. I would've argued this matter while there, but it wasn't worth it being as though we were leaving in the morning.
5.5
Anonymous
Okay
08-02-2016
Passable
Pros: It was a bed to sleep on after 14 hours of driving.
Cons: Bathtub was stained & looked dirty. Top of baseboards/tiles in bathroom were dirty. Towels were stained. Your bathrooms need a lot of attention. The faucet is set so far back that the water from the faucet ends up on the counter. When your towels are stained, you shouldn't be using them. You also ran out of biscuits for breakfast. Hopefully next time some attention will be given to detail.
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