Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel features a bright and colorful décor throughout. Guest rooms have large desks and excellent flat-panel TVs.
Smoke free premises. 92 units. 4 stories, interior corridors. Accessibility (Call).
Cons: Breakfast was unappealing to me. There wasn't any cooked food.
10.0
Anonymous
Exceptional
06-08-2017
Exceptional
Pros: Excellent breakfast.so many choices!!! Everyone was happy,bonus!!!
Cons: Can't think of a thing!
4.2
Anonymous
Disappointing
05-31-2017
BAD EXPERIENCE!
Pros: nothing was special about this hotel.
Cons: bad view out the window. location wasn't what I expected. I was misinformed about price of room. I was way-overcharged! We were only there 2 nights because of illness and desk clerk said we wouldn't be charged for the 3rd night because we gave more than 24 hours notice! Was charged $843.00 for TWO nights stay!
7.5
Anonymous
Good
05-11-2017
Nice clean hotel
Pros: Breakfast
Cons: No hot tub
10.0
Anonymous
Exceptional
03-20-2017
Convenient and modern
Pros: We stayed 2 nights at this new looking and very clean hotel. Deanna kept our room looking spotless and the front desk was always friendly. Loved the layout of the room and and the interior design was modern. The bed was very comfortable and the linens were cozy-crisp.
This property is 2 blocks from the People's Co-op and footsteps an close to restaurants, parks, and retail. Great to have this option in Downtown La Crosse.
Cons:
9.6
Anonymous
Exceptional
03-20-2017
Exceptional
Pros: Location to downtown was perfect.
Cons:
10.0
Anonymous
Exceptional
03-06-2017
Great new hotel!
Pros: Nice bed, clean and comfortable. Great view of the city.
Cons:
10.0
Anonymous
Exceptional
03-06-2017
Great Hotel. Worth the price...
Pros: Friendly, fast service.
Cons: Nothing.
10.0
Anonymous
Exceptional
02-27-2017
Exceptional
Pros: Staff was very friendly and helpful. Room location was great. Coffee was always available and fresh.
Cons:
10.0
Anonymous
Exceptional
02-14-2017
couldnt ask for anything better
Pros: very clean staff friendly very nice place. great breakfast.
Cons: requested a smoking room. cant smoke in the place.
10.0
Anonymous
Exceptional
01-02-2017
Exceptional
Pros: Comfortable and quiet even though we were on the street side. Were able to get early check in at 1230
Cons:
9.2
Anonymous
Wonderful
12-04-2016
It was good.
Pros: The location.
Cons: Was charged more than when I made the reservation.
9.2
Anonymous
Wonderful
11-15-2016
Superb
Pros: The staff was very friendly!
Cons: No hot tub
9.6
Anonymous
Exceptional
11-08-2016
Exceptional
Pros: Bed and pillows were comfy, smelled clean and fresh. Easy temperature control. Very clean. Proximity to downtown was excellent. Front desk person was very friendly!
Cons: Could hear lots of hallway noise(doors slamming) and noise from the floor above (heavy footsteps) Kept me awake :/
9.2
Anonymous
Wonderful
11-07-2016
Hope to visit again!
Pros: The accommodations were very nice.
Cons: We did have to look for toilet tissue as ours had ran out and we only stayed one night.
10.0
Anonymous
Exceptional
10-21-2016
Exceptional
Pros: Friendly staff, clean environment, good location.
Cons:
7.1
Anonymous
Good
10-12-2016
Good
Pros: Rooms were nice
Cons: Pool area was poor. Expected more.
3.0
Anonymous
Poor
10-11-2016
Extremely poor experience!
Pros: Nothing
Cons: Made reservation, and called earlier on the day of the reservation to confirm, but no room was available when checking in! Very poor experience! Very unprofessional!
9.6
Anonymous
Exceptional
10-09-2016
Exceptional
Pros: The location is prime.
Cons: A little more expensive than I wanted to spend but it was last minute.
8.3
Anonymous
Very Good
10-03-2016
Very good
Pros: very nice breakfast!
Cons:
10.0
Anonymous
Exceptional
08-20-2016
will go back
Pros: enjoyed the stay and the food. the staff was very helpful with our reservation that could not be found.
Cons: our reservation could not be found on their computer though it was found on the booking agency's website. Was though resolved.
10.0
Anonymous
Exceptional
08-16-2016
relaxing overnight in LaCrosse and...
Pros: the staff was friendly and answered all our questions. Room was clean , shower was very nice . Nice having fridge .
Cons: for me the pillows are a bit too fluffy
10.0
Anonymous
Exceptional
08-07-2016
Great experience
Pros: Excellent staff. From Kimberly and Shierly at the front desk to Sierra in housekeeping to the greeting from the GM Frank on both days.
Clearly well trained and genuine in their welcome and eagerness to make my stay enjoyable.
Cons:
9.6
Anonymous
Exceptional
08-04-2016
Great Place to stay when...
Pros: everything was perfect and the staff friendly
Cons:
9.2
Anonymous
Wonderful
07-28-2016
Great stay!
Pros: Large breakfast, newly remodeled bathrooms, everything was new!
Cons: More towels. Always more towels.
10.0
Anonymous
Exceptional
07-27-2016
Exceptional
Pros:
Cons: It could of stopped raining
10.0
Anonymous
Exceptional
07-25-2016
Exceptional
Pros: Service at breakfast was excellent, eggs seemed real even if they weren't, the area was great to work in, all emoyees very helpful and attentive. Went out of their way
Cons:
10.0
Anonymous
Exceptional
07-22-2016
Our stay was more than...
Pros: We especially like the friendliness of staff, a clean and quiet overnight stay with an awesome breakfast the next morning.
Cons:
9.6
Anonymous
Exceptional
07-05-2016
Extremely pleased with my choice
Pros: As of June 2016, this hotel is brand new, so it is extremely clean. The rooms are very modern and comfortable. The hotel is ideally located in downtown La Crosse. Everything in downtown La Crosse is within easy walking distance. The area seems safe.
Cons: The free breakfast is pretty standard fare for this type of hotel. Nothing special. It is sufficient to put a cup of coffee and an english muffin or bagel in your stomach before heading out.
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