In the heart of the downtown district, this property is close to a river walk, many restaurants and shops. The fitness center has new equipment, but is a small room with cardio-only items.
Smoke free premises. 114 units. 5 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, room service, area transportation-Amtrak & bus stations.
Terms
N, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 79 guests
Showing reviews 1 - 5 of 50
10.0
Ricky
Exceptional
solo traveller
09-02-2016
Pros:
Cons: Parking
7.1
Tina
Good
mature couple
08-31-2016
Pros: I liked having an end room that you could look out over down town.
Cons: Room was small. Over all facility lacked a cozy feel.
9.6
James
Exceptional
mature couple
08-24-2016
Pros: Good location and remodeled facility
Cons: I was charge twice for the stay that may have been booking.com which we are not happy with. Have sent several emails to book.com and nothing is resolved.
10.0
Brian
Exceptional
Business Traveler
08-19-2016
Pros: Very comfortable beds and pillows. Location was great. Lots of restaurants to choose from in walking distance
Cons: breakfast was not included
4.6
Vicki
Disappointing
mature couple
08-17-2016
Pros: did not know it was under construction...no where to sit and socialize with family and friends....Booking.com told me breakfast was included...it wasn't...the hotel eventuallly gave me a voucher for the restaurant in hotel...poor quality..slow and inattentive.
Cons: beds and hot tub.Not a
7.5
Lisa
Good
review category group of friends
08-14-2016
Pros: Location was awesome. Very clean and comfortable.
Cons: Compared to other king suites the size of the room was small width wise. Felt the room needed updating, both doors would stick. Seemed outdated but met the immediate need
6.3
Louise
Pleasant
family with older children
08-12-2016
Pros: Nicely located in the heart of historic restaurant/shopping district.
Cons: Hotel under renovation. Awakened at 5 am by the sound of drilling under our floor. Room situated near elevators where corporate (according to hotel staff) apparently insists on piping in soft rock music from a ceiling speaker. Thought someone was having a phone convo outside room until I opened the door to investigate. Really annoying. Like this is going to offset the dreary, not-yet-renovated hallway (old carpeting, dingy lighting, etc.). Oh! Snacks vending machine conveniently located two doors down from our room, but forget about a beverage to wash down those salty snacks--staff informed us that those were temporarily removed. Directed to public vending machine across the street, outside of the LaCrosse Center music venue. Classy. Also, very limited parking out front--half of the lot reserved for new attached burger place (which is not open on the weekends).
8.0
Luke
Very Good
08-09-2016
Pros: Location to Downtown with free parking
Cons: Still working on renovating rooms
7.5
Souksana
Good
family with young children
08-06-2016
Pros: In the heart of entertaining district. Walking distance to river.
Cons: Overall the room is clean but I found air condition have not been clean lately. See photos.
4.6
John
Disappointing
mature couple
08-02-2016
Pros: the location was about the only good thing
Cons: lower price, better parking, continental breakfast, larger pool
5.0
Leesa
Fair
family with young children
07-26-2016
Pros: Location
Cons: Dirty towel in room. Restaurant attached to hotel was aweful.
7.1
Anonymous
Good
family with older children
07-24-2016
Pros: The staff was very friendly and helpful
Cons: The shower heads were too low. The bed seemed to soft. No breakfast. Had a problem controlling the air conditioner temp.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
07-19-2016
Pros: Remodeled Rooms.
Cons: No
5.0
Kevin
Fair
mature couple
07-19-2016
Pros: Location
Cons: Housekeeping
8.3
Steve
Very Good
mature couple
07-18-2016
Pros: Great shower. Lots of pressure and plenty of hot water
Cons:
8.0
Randy
Very Good
Traveling as Couple
07-10-2016
Pros: Location and price
Cons: Major remodeling but will be super when gets finish. Restaurant needs to get its act together but I think it just open. Will deffently return.
6.7
Jessica
Pleasant
family with young children
07-08-2016
Pros: Comfortable bed and clean room, friendly check in
Cons: If I would have known this hotel was under construction I would not have stayed here. Access to our room was a total pain with a baby and our floor smelled like fresh paint. I'm sure it will be nice when it is done but was not enjoyable when under construction
6.3
Karen
Pleasant
mature couple
07-06-2016
Pros: bed was comfortable
Cons: Air smelled so bad because of the air conditioner fan. Also the entire hotel was under construction with no vending machines
8.8
Kathy
Excellent
mature couple
06-29-2016
Pros: Location to restaurants, etc... Bed was comfortable, too...
Cons: No breakfast, would have been nice to overlook river... Also, thought it was a bit high priced, especially since it was under construction...
9.0
Jason
Wonderful
Traveling as Couple
06-28-2016
Pros: Great staff. Comfortable beds
Cons: Hotel was under remodeling of the hall ways & lobby. No breakfast of any kind.
5.0
Mark
Fair
mature couple
06-27-2016
Pros:
Cons: reconstruction every where
no breakfast
5.0
Verified Hotel Guest
Fair
Family with Teens
06-18-2016
Pros: It was close to where I wanted to go
Cons: It was under construction & looked tattered & out dated. The parking situation was weird. The staff member wasn't a great people person.
9.6
Mother/daughter
Exceptional
family with older children
06-15-2016
Pros: Loved the bed! Staff was so pleasant and helpful
Cons: Parking
9.0
Dale
Wonderful
Traveling as Couple
06-13-2016
Pros: Location. The room was a suite with an overview of the streets below. Very nice.
Cons: Housekeeping was knocking on our door at 8:45 to see if we needed anything. It was only a one night stay. Found a fair size live spider in the extra bedding.
6.7
Anonymous
Pleasant
family with older children
05-10-2016
Pros: Layout of room
Cons: Room smelly, not as clean as desired. Restaurant closed for remodeling.
9.6
Beth
Exceptional
family with older children
05-09-2016
Pros:
Cons: Slightly over priced
10.0
Diane
Exceptional
mature couple
04-27-2016
Pros: Received a anniversary card from Stephanie. She only learned it was our anniversary when I checked in. She went above and beyond the expected.
Cons: Nothing.
8.3
Mike
Very Good
solo traveller
04-18-2016
Pros: The shower had plenty of hot water and was kept very clean. The hotel staff were attentive, polite, and always had answers to my questions. The bed was one of the coziest I have ever slept on.
Cons: The gym was a little disappointing; the workout room consists of two treadmills and two ellipticals. There was a lot of hair in my room, probably from a previous guest and had been overlooked when it was cleaned. I enjoyed my stay but it was overpriced for just one night.
9.6
Anonymous
Exceptional
family with older children
04-18-2016
Pros:
Cons: people noisy in the hallways at bartime
9.0
Rose
Wonderful
04-06-2016
Pros: Location was great! Pizza was very good. Could walk everywhere we wanted to go.
Cons: No.
9.2
Anonymous
Wonderful
solo traveller
04-05-2016
Pros: Location
Cons: When checking in, with my dtr. I was called a gramma. Yes, I am older, however, she is my dtr.
5.8
Milo
Okay
young couple
04-04-2016
Pros: The staff was very friendly and happy to help us find things to do while we were in town.
Cons: The construction was a bit of a hassle. not to mention that we were charged for overnight parking ( was not informed of that prior to checking in ).
8.3
Anonymous
Very Good
review category group of friends
03-24-2016
Pros: Hotel was kept in good, clean environment for rooms.
Cons: Was unaware of the renovation happening. Dust in the hallways was difficult for those with breathing problems. Possibly would not have booked hotel with this knowledge.
7.5
Jan
Good
mature couple
02-23-2016
Pros: convience in walking distance of alot of places. staff was great
Cons:
7.5
Anonymous
Good
family with older children
02-01-2016
Pros: Great location, walkable to LaCrosse restaurants and entertainment.
Cons:
6.3
Ann
Pleasant
mature couple
01-11-2016
Pros: We had a newly renovated room. New mattress which was very nice.
Cons: Smell of paint or chemicals was overpowering, making it difficult to sleep. Construction noises in afternoon were also distracting.
10.0
Roger
Exceptional
mature couple
01-05-2016
Pros: Stayed in a newly re-furbished room, which was very clean, well-appointed, and greatly appreciated.
Cons: Light bulbs in the bedside lamps missing, cover on the heater broken, faucet in the shower loose.
Not sure that the carpet in the hallway was new, but the one in the room was.
7.9
Dan
Good
mature couple
01-04-2016
Pros: Close to the Mississippi and the park.
Cons: The tissue box had 2 tissue in it, should have been replaced when the room was redone earlier in the day.
8.8
Grandmalynndee
Excellent
family with older children
01-01-2016
Pros: Nice modern bathroom and updated room. Very close to where we wanted to be. Liked that we could park in parking ramp out of the weather.
Cons: Apparently the contractors didn't finish their job. DOUBLE CHECK THEIR WORK.. There was a very cold draft coming out from under the heater/air conditioner unit. I put 2 towels under the unit to keep the cold from coming into the room. Also woke to someone banging on the wall - was in room 322 - guessing it was a utility room of some sort because there was no doorway from the outside. Maid also knocked on door at 8:30 in the morning. Garbage dumpsters outside window. - Not a good view.
10.0
Robb
Exceptional
Family with Teens
12-29-2015
Pros: The staff was so friendly and helpful, advising us of resturants and places opened on Christmas night. The rooms were so spacious and the beds... LOVED them!!! Would definatley plan to stay here again when back in La Crosse.
Cons: Even though the frony parking lot wasn't very big, we only had to parkin the ramp around the corner once. And that was even easy to access and closer than we thought!
6.3
Patricia
Pleasant
mature couple
12-24-2015
Pros: The restaraunt waiter
Cons: The reception at checkout. Lady not in friendly mode
7.5
Kenneth
Good
mature couple
12-14-2015
Pros: Location and the bed was super comfortable.
Cons: Supposedly we had a newly renovated room, but the bar area (under refrigerator especially) was dirty and unfinished (baseboard).
8.0
Verified Hotel Guest
Very Good
Family with Teens
11-30-2015
Pros: great location
Cons: parking wasn't best and do not like being charged for parking
9.2
Renee
Wonderful
review category group of friends
11-09-2015
Pros:
Cons: a little high priced
no breakfast
5.8
Mn/wi
Okay
review category group of friends
10-27-2015
Pros: The bed was very comfortable and had lots of pillows. While the hotel was full, I couldn't hear noise from the other guests.
Cons: The lights near the beds didn't work. The inside lock on the door was broken and hanging by a screw. Staff person said there was no one to fix it, so our door wouldn't close and latch. Carpet was dirty in our room. Parking was a big hassle. At least you could make it free. Hotel looked great from the outside, but just seemed dingy and not kept up on the inside.
6.0
David
Pleasant
10-17-2015
She had walked away while i was explaining the situation and then proceeded to argue that she didn't and make excusessbout it what she did instead of just apologizing and helping get my vehicle out of parking ramp. When i asked for a manager she said that s manager was not available and i asked to get one on the phone snd she refused.The card pass they use to get out of p-ramp wasn't available and instead of paying to open gate or giving another type of parking validation so i could leave and not miss my appointment, which i missed, she was nothing but rude and arguing that she had not been. Horrendous treatment and i was discussed with the way i was treated.
Pros: Location and pool/hottub
Cons: The evening staff were very pleasant, more than cordial. Had an issue with parking in there p-ramp,they assured me there would be no problem getting out in the morning. The morning staff,1 in particular,was very rude and unaccommodating.
7.0
Wayne
Good
Traveling as Couple
10-03-2015
Pros: Location.
Cons: Room was overpriced for the amenities described.
8.0
Deborah
Very Good
Traveling as Couple
09-22-2015
Pros: The too and bed were comfort me.
Cons: Hallway carpeting needed cleaning or replacement.
7.9
Lynn
Good
mature couple
09-20-2015
Pros: Location is great. Bathroom was spacious with plenty of counter space and extra outlets
Cons: The room smelled a little musty at first. opened the windows and it was fine. The room was clean, tho.
7.9
Vicki
Good
mature couple
08-28-2015
Pros: Staff was great. Very quiet
Cons: The breakfast should be free for all bookings
;detailController.handleFacebook('SEO','Holiday Inn Hotel & Suites', '111782', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/111782H1.jpg', 'La Crosse', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Holiday Inn Hotel & Suites', '111782', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/111782H1.jpg', 'La Crosse', '', '', '', '');){kind=link}