In the heart of the downtown district, this property is close to a river walk, many restaurants and shops. The rooms have all been renovated, offering an attractive and trendy decor.
Smoke free premises. 114 units. 5 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, room service, area transportation-Amtrak & bus stations.
Terms
N, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 102 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Dead in the middle of La Cross, great for walking around town to the many local restaurants. Very clean and modern.
Cons: Parking is an issue. $5 daily parking fee in attached ramp because hotel parking lot is a joke.
8.0
Anonymous
Very Good
08-11-2017
Pros: The too and bed were comfort me.
Cons: Hallway carpeting needed cleaning or replacement.
8.0
Anonymous
Very Good
08-11-2017
Pros: Wonderful staff. Quiet room and very comfortable bed. Accessible to downtown restaurants.
Cons: Confusing elevator experience in parking ramp.
8.0
Anonymous
Very Good
08-11-2017
Pros: great location
Cons: parking wasn't best and do not like being charged for parking
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was so friendly and helpful, advising us of resturants and places opened on Christmas night. The rooms were so spacious and the beds... LOVED them!!! Would definatley plan to stay here again when back in La Crosse.
Cons: Even though the frony parking lot wasn't very big, we only had to parkin the ramp around the corner once. And that was even easy to access and closer than we thought!
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location was great! Pizza was very good. Could walk everywhere we wanted to go.
Cons: No.
5.0
Anonymous
Fair
08-11-2017
Pros: It was close to where I wanted to go
Cons: It was under construction & looked tattered & out dated. The parking situation was weird. The staff member wasn't a great people person.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great staff. Comfortable beds
Cons: Hotel was under remodeling of the hall ways & lobby. No breakfast of any kind.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very comfortable beds and pillows. Location was great. Lots of restaurants to choose from in walking distance
Cons: breakfast was not included
9.0
Anonymous
Wonderful
08-11-2017
Pros: They are upgrading so I did get nice room.
Cons: The Fusion Burger was TERRIBLE. Meeting people there for breakfast and there was one person ringing and the cooks. All tables had stuff on them and no one was bussing. We went to another restaurant!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very nice hotel. Clean. Great location. Staff was very accommodation.
Cons: We left behind a bag of prescriptions. We called the hotel a few hours after realizing it, and it "couldn't be found" by housekeeping. Questionable.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Super clean! Nice big rooms! Restaurant and bar on site!!
Cons: No
8.0
Anonymous
Very Good
08-11-2017
Pros: Easy access location to walk to the city civic center in town. A reasonably priced breakfast for a hotel located in downtown area.
Cons: Some additional signage to help aid customers access the attached parking facility from the lobby area. Confusing why customer would need to take elevator from 5th floor to lobby floor and then walk thru a door to access a long flight of stairs back up
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice room and nice staff.
Cons: Liked everything.
8.0
Anonymous
Very Good
08-11-2017
Pros: Site won't let me book the room for two nights. Had to call and make separate reservation for Saturday.
Cons: Parking
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was friendly and the location was perfect
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: Being double charged
10.0
Anonymous
Exceptional
08-11-2017
Pros: All the staff where so friendly and welcoming from the front desk to the waiters and the cleaning people. The convenience of being within walking distance to so many shops was great too.
Cons:
6.7
Anonymous
Pleasant
05-10-2016
Good location, fair hotel.
Pros: Layout of room
Cons: Room smelly, not as clean as desired. Restaurant closed for remodeling.
9.6
Anonymous
Exceptional
04-18-2016
Exceptional
Pros:
Cons: people noisy in the hallways at bartime
9.2
Anonymous
Wonderful
04-05-2016
nice place
Pros: Location
Cons: When checking in, with my dtr. I was called a gramma. Yes, I am older, however, she is my dtr.
8.3
Anonymous
Very Good
03-24-2016
Location was primary reason for...
Pros: Hotel was kept in good, clean environment for rooms.
Cons: Was unaware of the renovation happening. Dust in the hallways was difficult for those with breathing problems. Possibly would not have booked hotel with this knowledge.
7.5
Anonymous
Good
02-01-2016
Good
Pros: Great location, walkable to LaCrosse restaurants and entertainment.
Cons:
7.9
Anonymous
Good
07-29-2017
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
12-12-2016
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
08-31-2016
Superb
Pros:
Cons:
7.5
Anonymous
Good
08-02-2016
Good
Pros:
Cons:
6.7
Anonymous
Pleasant
12-25-2015
Pleasant
Pros:
Cons:
6.3
Anonymous
Pleasant
09-29-2015
Pleasant
Pros:
Cons:
8.3
Anonymous
Very Good
08-19-2015
Very good
Pros:
Cons:
6.3
Anonymous
Pleasant
07-31-2017
Expensive for our purposes.
Pros: Comfortable beds, clean rooms
Cons: Breakfast was extra, $8 is too much for one person for breakfast
10.0
Anonymous
Exceptional
07-21-2017
Exceptional
Pros: The staff at check in was amazing. Funny and gracious.
Cons:
7.5
Anonymous
Good
07-19-2017
Good
Pros:
Cons: The view from our room was a wall- we were on an alley.
10.0
Anonymous
Exceptional
06-26-2017
Pretty fantastic place.
Pros: The location was fantastic. Everything you could want is within walking distance. Riverfront is across the street in one direction and coffee shop and restaurants across the street in the other side. Robert at the front desk was awesome. Pool and hot tub were great. BurgerFusion restaurant and bar in the lobby was good food and friendly staff. Would definitely visit again.
Cons: Some of the tile on the floor in the bathroom was loose. Luke warm shower water in the morning.
10.0
Anonymous
Exceptional
06-12-2017
Exceptional
Pros: Staff was very friendly overall the place was very clean
Cons:
8.8
Anonymous
Excellent
05-18-2017
Fabulous
Pros:
Cons: price$ Very expensive room charge.
10.0
Anonymous
Exceptional
05-16-2017
Exceptional
Pros: They changed the day when I booked it wrong and it was a no refundable purchase.
Cons:
8.8
Anonymous
Excellent
02-28-2017
Fabulous
Pros: Always prefer to have breakfast included!
Cons:
9.6
Anonymous
Exceptional
01-25-2017
Nice little getaway.
Pros: The beds were soft and the pillows were great and plenty of them. Very clean and friendly staff. Perfect location in downtown with access to ample restaurants and nightlife.
Cons: No complaints.
9.6
Anonymous
Exceptional
01-13-2017
Outstanding customer service
Pros: Bed was comfy, staff was VERY helpful. The manager at the front desk went out of his way to go pick up some saline solution for contacts because the vending machine was out. Outstanding service!!!
Cons:
10.0
Anonymous
Exceptional
01-03-2017
awesome
Pros: loved the pillows
Cons: all was excellent
5.8
Anonymous
Okay
12-24-2016
Okay
Pros: The staff was friendly.
Cons: They messed up our booking and only has us at 1 night so they kept knocking and woke up disturbing our sleep. The toilet would start at different times if night. It took us 30 minutes to figure out how to work the parking. There was a crying baby right next to us. We ended up having to pay more money so we expected to not have any problems; this might not seem like major issues to you but we were here because my son fell and ripped his mouth and he had to see the Gunderson Health System here. Already going through something very emotional and horrible makes me wish to have a comfortable stay. That did nog happen here
9.6
Anonymous
Exceptional
12-05-2016
Exceptional
Pros:
Cons: No cots at this hotel. One of our party had to sleep on the floor.
8.3
Anonymous
Very Good
11-21-2016
Whistling wind and waterfalls!
Pros: The staff was excellent and friendly.
Cons: Leaky faucet in first room along with a broken window. ( IT was really windy..not anyone's fault...but because of the window being broke it whistled all night. The staff moved us into another room for our second night and it was way better. THANK you.
3.3
Anonymous
Poor
11-07-2016
Not coming back
Pros: I liked the size of the room
Cons: The bedding was dirty and had to request new linens. The bathroom didn't appear cleaned and our shower curtain had mold.
The swimming pool and hot tub were way smaller then expected from picture. Couldn't figure out how to turn on the hot tub. The pool water was too cold.
10.0
Anonymous
Exceptional
11-01-2016
Exceptional
Pros:
Cons: The bathroom floor got wet when showering because curtain was too short.
10.0
Anonymous
Exceptional
10-10-2016
Exceptional
Pros: Guest Services, front desk staff were excellent.
Cons:
10.0
Anonymous
Exceptional
09-02-2016
Exceptional
Pros:
Cons: Parking
7.1
Anonymous
Good
08-31-2016
Sufficient
Pros: I liked having an end room that you could look out over down town.
Cons: Room was small. Over all facility lacked a cozy feel.
9.6
Anonymous
Exceptional
08-24-2016
Nice place and poor booking.com
Pros: Good location and remodeled facility
Cons: I was charge twice for the stay that may have been booking.com which we are not happy with. Have sent several emails to book.com and nothing is resolved.
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