This striking all-suite hotel has an atrium lobby with an impressive water fountain. Many of these large suites offer fireplaces and whirlpool tubs, they all feature plush bedding and balconies.
Smoke free premises. 39 units, some two bedrooms and efficiencies. 4 stories, interior corridors. Accessibility (Call).
Pros: Very quiet and well maintained. Clean and lots of value for my dollar. Beautiful Lake Geneva was twenty feet from the hotel. Warm pool and spa. Several restaurants within walking distance. Suites were very comfortable with new beds, microwaves, refrigerators, dishes and bathroom had whirlpool bathtubs. Bedrooms had separate doors from living areas.Big comfortable King size beds. Two new large screen flat televisions. Five Stars
Cons: Nothing
6.7
Sam
Pleasant
review category group of friends
09-15-2016
Pros: The manager and staff at the concierge were accomadating when I wasn't pleased with a booking error.
Cons: I called a week before my reservation just to make sure the suit was booked and aleverything was set in order to go for the following weekend. They said everything was good to go, I had my confirmation email and all was well. I called the morning of my reservation for early check in and they said my reservation had been cancelled... I had a bachelorette party booked and was extremely upset. I did end up getting a different (smaller) suit instead of the original suit.
7.5
Chris
Good
mature couple
09-09-2016
Pros: We were very impressed with the cleanliness service, the room, and the staff
Cons:
7.9
Anonymous
Good
review category group of friends
08-25-2016
Pros: Location, view, updated amenities
Cons: Wish they would have told me about their limited parking prior to my arrival.
8.8
Linda
Excellent
family with older children
08-23-2016
Pros: Spacious accommodations, close to everything and good restaurants. Fantastic view from the balcony. Love the Free coffee in the lobby.
Cons: A deal with someone for room service food.
6.7
Robert
Pleasant
mature couple
08-02-2016
Pros:
Cons: Given $10.00 food voucher but dining area never open. No outdoor pool
4.2
Michael
Disappointing
mature couple
07-21-2016
Pros: Location
Cons: Screen door broken. Air in living area 10 degrees warmer than bedroom.
7.5
Donfam
Good
family with young children
06-28-2016
Pros: Beautiful building, and a wonderful location close to shopping, dining, and the lake.
Cons: Room furnishings were dated and the pull out sofa was extremely uncomfortable. A/C in the room didn't work very well, though the public areas of the hotel were cooled. Staff also weren't overly hospitable...everyone seemed either flustered or unenthusiastic.
9.6
Harry
Exceptional
mature couple
06-28-2016
Pros: Enjoyed our one night stay, room very comfortable, spacious and cozy.
Cons: Only has one mirror in bathroom. Could use a full size mirror in hallway. No place to dine in but a voucher of $10 is given to you to enjoy elsewhere. We personally like to catch breakfast at Egg Harbor, they're excellent and also offer a gluten free menu.
7.1
Cari
Good
mature couple
06-14-2016
Pros: Loved the lake view balcony
Cons: Room was outdated and very dark in frontroom, they should serve some sort of breakfast for the money you pay.
8.3
Girls
Very Good
review category group of friends
05-24-2016
Pros: View was amazing. We stayed in a two bedroom which was very nice.
Cons: service desk people were to friendly
8.8
Anonymous
Excellent
review category group of friends
05-10-2016
Pros: Great location, friendly staff, comfortable bed
Cons: No breakfast offerings, $15 hotel fee
9.2
Lauren
Wonderful
mature couple
04-17-2016
Pros: Room was very clean and staff was attentive.
Cons: We arrived early and they were accommodative. However, they had no reservation in our name. I gave them the booking.com reservation number and they found the reservation but it was never entered in their system. All worked out in the end.
9.2
Sharese
Wonderful
review category group of friends
04-05-2016
Pros: Great views and close to everything downtown. Only one parking space per room allowed though. Better for couples trips than larger groups.
Cons:
9.6
Peg
Exceptional
mature couple
03-31-2016
Pros:
Cons: Room not restocked wok water bottles @ bathroom toiletries, when I asked for water bottles staff said no, none here to give you
10.0
Denise
Exceptional
young couple
02-19-2016
Pros: From staff to our well appointed room, the stay was wonderful. Wish we'd been able to stay longer! Will plan to come back in warmer weather, too.
Cons: We knew of no breakfast option at the resort (if there was one no one mentioned it upon check-in) and were given a daily voucher for $10 off breakfast at 3-4 nearby places. Unfortunately, we decided to try and use our coupon the morning we checked out only to find the restaurant didn't open until 10a...disappointing. Lacks restaurant/bar/lounge on sight.
9.2
Angela
Wonderful
mature couple
02-03-2016
Pros: We enjoyed the 2-person jaccuzi, the Lakeview, fireplace, and the bed was very comfortable.
Cons: Everything was great!
10.0
Maria
Exceptional
family with older children
02-02-2016
Pros: The suite was wonderful and spacious
Cons:
9.6
Alix
Exceptional
young couple
01-04-2016
Pros: Very spacious room and kind staff! The $10 drink voucher was a great bonus. Also loved the overall facilities - wish we had more time to enjoy them.
Cons:
8.8
Brian
Excellent
mature couple
01-02-2016
Pros: The room was very comfortable and quiet - we did not hear another person when we were in the room. The hotel is very close to the lake and a short walk to the downtown shops and restaurants.
Cons:
10.0
Anonymous
Exceptional
young couple
11-04-2015
Pros: The room was beautiful and the staff was very nice and helpful. I also liked how check in and out was a quick.
Cons: N/a
8.8
Tricia
Excellent
mature couple
10-27-2015
Pros: The comfortable setting and the view.
Cons: we wanted more pillows and there was no answer at the desk.
10.0
Herman
Exceptional
mature couple
10-07-2015
Pros: Second time staying at Bella Vista.
Great staff. Clean rooms. I'll stay here when I visit lake geneva.
Cons:
6.3
Anonymous
Pleasant
review category group of friends
10-01-2015
Pros: Location was really nice
Cons: Felt it was over priced. Room was very hott and pull out couch was insanely uncomfortable.
8.8
Chris
Excellent
mature couple
08-26-2015
Pros: Rooms were very spacious with a separate lounge and kitchen area. Great views over Lake Geneva. Room was spotless & very comfortable bed. Reception staff were courteous & helpful.
Cons: Conformation from Booking.com showed that the rate for the room included breakfast. On arrival at the hotel we were charged an additional $15 per day which included a $10 voucher for breakfast at 1 of 3 restaurants in Lake Geneva. I don't believe we should have been charged for this.
6.7
Anonymous
Pleasant
family with older children
08-24-2015
Pros:
Cons: Price tag too high!!! Rooms and facility clean and new but not high quality.
8.3
Debra
Very Good
review category group of friends
08-09-2015
Pros:
Cons: You charged my visa twice and when i pointed out I w
Was told my problem to correct. I asked a supervisor call me and no call. I would never stay there again
5.8
Anonymous
Okay
mature couple
07-22-2015
Pros: How the sales manager helped me.
Cons: The way I was treated by manager Scott after finding over 200 Mosquitos in our room. Also wasn't enough parking.
8.3
Astrid
Very Good
review category group of friends
07-17-2015
Pros: Convenient location.
Cons: Rooms should be set up so that living room is next to window and balcony and bedroom is the room as you come in. Also, we had four of us ladies in the room and there were no other mirrors except for the one one in the bathroom! There was no outside pool.
9.6
Elizabeth
Exceptional
solo traveller
06-16-2015
Pros: It was quite. The suite was well kept. I had a beautiful view of the lake.
Cons: There was nothing I didn't like about the hotel. The weather was rainy, which didn't make for a good time outdoors.
9.2
Anonymous
Wonderful
mature couple
06-12-2015
Pros: We stayed here for four nights early June and appreciated the private dock on the lake right across the street ($35/night charge to dock a boat there) and the easy walking distance to all the major attractions.
Our room overlooked the park and had a small refrigerator, a nice sized balcony and separate living room. Rooms were clean and well kept.
The small pool was indoor in the basement and there was a nice sauna. It was a nice area to relax.
All in all a fabulous location with a nice dock and clean rooms.
Cons: The hotel charges a $15 amenity fee per day which includes a $10 voucher for breakfast at a few local restaurants, free WIFI, free bottles of water and a few other things. However, we had to ask for the free bottles of water we were supposed to receive each day.
There is no on-site restaurant or bar and we would have rather not had the amenity fee and $10 voucher as the restaurant choices weren't some of the better choices in town.
9.6
Ralph
Exceptional
mature couple
05-17-2015
Pros: There wasn't any aspect of the place that we didn't like. Great room. Nice balcony. Comfortable and clean. great location.
Cons: We really have no complaints. It would've been nice if the cocktail lounge would've been open. However being directly attached to the Baker House made up for that.
6.7
Susan
Pleasant
mature couple
05-12-2015
Pros: Location
Cons: Let consumer know if a wedding is booked.ruined evening excited tostay.became extremely DISAPPOINTED.for over 5 yrs j Have stayed @ oakmill..they were booked this mother's day weekend.also given freeflowers there.expensive for aggravation & I am not a complainer.mybusiness deals with customer service.
10.0
Anonymous
Exceptional
review category group of friends
03-31-2015
Pros: the Governors suite was fantastic on every level! Spacious, amazing lakefront view, clean, close walking/driving distance to all restaurants/activities, and comfortable sleeping arrangements for our party. We really enjoyed our stay at the Bella Vista
Cons:
7.9
Rebecca
Good
solo traveller
03-19-2015
Pros:
Cons: Breakfast included was somewhat misleading as it was offsite. Should say certificate included for breakfast. Parking downtown for breakfast is an issue.
10.0
Jeffrey
Exceptional
mature couple
03-09-2015
Pros: The entire place was very clean, staff very helpful.
Enjoyed walking next door for the wonderful brunch.
Cant wait till the sauna is complete.
Cons:
10.0
Robert
Exceptional
mature couple
02-01-2015
Pros: How clean and friendly. The attachment to the baker mansion
Cons:
7.9
Anonymous
Good
mature couple
01-31-2015
Pros: Really nice location. Spacious room. Clean guest areas throughout.
Cons: Lack of wall mounted shower. Facilty is showing signs of decay in areas.
9.6
Cara
Exceptional
young couple
01-18-2015
Pros: I had a wonderful experience with Bella vista. Clean room, nice hotel, and within walking distance of everything. We went in January so it was very empty.
Cons: The website said there was a free continental breakfast but they actually just gave us a $10 coupon for 3 nearby restaurants. So we ended up paying for another meal that we hadn't planned on.
7.1
Garry
Good
mature couple
11-05-2014
Pros:
Cons: Resort fee.
7.9
Mary
Good
mature couple
09-26-2014
Pros: The location was great and the rooms were clean.
Cons: There was no breakfast on site and the bar was closed. Both are things I looked for when booking a room.
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