Baymont Inn & Suites Madison West

AAA Inspector Rating
8.7
8102 Excelsior Dr
Madison, WI 53717- Map It
Photos
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AAA Inspector Notes
This hotel has a large pool area with ample seating and a fun arcade section for kids to enjoy. This is a great option for families and sports teams. Smoke free premises. 129 units. 2 stories (no elevator), interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 12 and 14 exit 253 (Old Sauk Rd), just w, then 0.4 mi n. 8102 Excelsior Dr 53717.
Pool
heated indoor.
Dining & Entertainment
nearby, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
hot tub, game room, exercise room.
Guest Services
valet and coin laundry, airport transportation, area transportation-within 5 mi.
Terms
pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 82 guests
Showing reviews 1 - 5 of 50
5.4
Lisa
Fair
young couple
09-26-2016
Pros:
Cons: When we first arrived and I walked in the door and up to the desk, the front desk person said NOTHING. I stood there and stared at her waiting for her to say or ask me something. Absolutely nothing. No hello, no welcome, no "how can I help you?". She just stared at me!!! It was unbelievable!! I eventually had to say that's I was checking in. In the room the shampoo and conditioner had clearly been used before. The shampoo was crusty and had a short dark hair on it. It was very obviously dirty. We went to the front desk to ask for more towels, wash rags, and new shampoo to replace the dirty/used ones. A different front desk person was sitting in the office with her shoes off playing on her phone. We asked for the 3 items and got back to the room and she forgot to give us wash rags. I would also comment that the pool water was murky.
3.8
Paul
Poor
family with young children
09-16-2016
Pros:
Cons: The picture of the room I booked showed a full size refrigerator and when we arrived, there was a very small "dorm room" sized refrigerator that was not even turned on. Once turned on and chilled, the door would not stay closed. Additionally, the pull out couch was extremely uncomfortable. The mattress was so worn and thin it was like sleeping on the metal frame.
8.8
Curt
Excellent
solo traveller
09-15-2016
Pros: Solid built facility, quiet, clean, pleasant staff.
Cons: Facility is undergoing renovation, parts of our room were in need of repair or updating.
6.7
Anonymous
Pleasant
young couple
09-01-2016
Pros: Free breakfast
Cons: Lack of communication regarding billing. Didn't get a final printed receipt at checkout.
7.1
Colleen
Good
family with older children
08-30-2016
Pros: Able to have our dogs with us
Cons: Rooms are small. Loud, poor insulation, dated.
Showing reviews 1 - 5 of 50