Holiday Inn Madison at The American Center

AAA Inspector Rating
8.7
Excellent
51 Guest Ratings
5109 W Terrace Dr
Madison, WI 53718- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.0
Public Areas3.3
AAA Inspector Notes
This hotel features rooms with comfortable armchairs, large flat-panel TVs and cool photography of the brand down through the ages. This expanded property has many wonderful amenities, including a fun pool area for families and an outstanding exercise facility with recently added equipment. Smoke free premises. 138 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 151 exit 98B, just nw on American Pkwy, then 0.5 mi sw. 5109 W Terrace Dr 53718.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 5 mi.
Terms
N, check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 51 guests
Showing reviews 1 - 5 of 50
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-13-2017
Pros: The bed was very comfortable and the onsite restaurant & bar were surprisingly good. The night we stayed was very cold so I appreciated being able to remain in the hotel.
Cons: The walk-in shower leaked badly. Within minutes there was a significant amount of water on the floor. Most of our towels went to drying it up.
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
10-13-2017
Pros: The staff was very friendly and warm, and the hotel itself was clean and quite charming.
Cons: My stay included my three small children, and we booked specifically to enjoy the pool for the night. The pool was FREEZING COLD! The kids shivered their way through an hour of play time, but my husband and I had to cut it short, it was unbearable.
9.0
Verified Hotel Guest
Wonderful
Group Traveler
10-13-2017
Pros: Fairly priced, wonderful staff, in-house lounge, comfortable temperature.
Cons: Breakfast buffet food was cold.
10.0
Ross
Exceptional
Solo Traveler
10-13-2017
Pros: Front desk and bar staff
Cons:
7.9
Evelien
Good
family with young children
10-04-2017
Good
Pros: Good bed, good noise insulation, great breakfast, great shower I would certainly recommend this hotel.
Cons:
Showing reviews 1 - 5 of 50