Holiday Inn Madison at The American Center

AAA Inspector Rating
8.7
Excellent
51 Guest Ratings
5109 W Terrace Dr
Madison, WI 53718- Map It
AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.3
Bath3.2
Public Areas3.3
AAA Inspector Notes
This hotel features rooms with comfortable armchairs, large flat-panel TVs and unique Holiday Inn photos down through the ages. This expanded property has many wonderful amenities, including a fun pool area for families and an outstanding exercise facility with recently added equipment. Smoke free premises. 138 units, some two bedrooms. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 151 exit 98B, just nw on American Pkwy, then 0.5 mi sw. 5109 W Terrace Dr 53718.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 5 mi.
Terms
N, check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 51 guests
Showing reviews 1 - 5 of 50
10.0
Jason
Exceptional
solo traveller
01-18-2018
Exceptional
Pros: Great place
Cons: Nothing! Was great
10.0
Jason
Exceptional
review category group of friends
01-18-2018
Exceptional
Pros:
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
01-12-2018
Pros: The bed was very comfortable and the onsite restaurant & bar were surprisingly good. The night we stayed was very cold so I appreciated being able to remain in the hotel.
Cons: The walk-in shower leaked badly. Within minutes there was a significant amount of water on the floor. Most of our towels went to drying it up.
9.0
Betsy
Wonderful
01-12-2018
Pros: Excellent customer service! Helpful, friendly and attentive to details. Room was very clean, hotel was quiet, even though busy.
Cons: No!
6.0
Lawrence
Pleasant
Business Traveler
01-12-2018
Pros: Comfy bed. Good size room and bathroom. Nice size TV.
Cons: Web site said that they have movies on demand. Not so! I was charged for two purchases at the restaurant that I did not make. They removed the charges. If I was in a hurry, I may have not bothered to check the under door receipt. A/C seemed inconsistent
Showing reviews 1 - 5 of 50