Holiday Inn Madison at The American Center

AAA Inspector Rating
8.7
Excellent
51 Guest Ratings
5109 W Terrace Dr
Madison, WI 53718- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.0
Public Areas3.3
AAA Inspector Notes
This hotel features rooms with comfortable armchairs, large flat-panel TVs and cool photography of the brand down through the ages. This expanded property has many wonderful amenities, including a fun pool area for families and an outstanding exercise facility with recently added equipment. Smoke free premises. 138 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 151 exit 98B, just nw on American Pkwy, then 0.5 mi sw. 5109 W Terrace Dr 53718.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 5 mi.
Terms
N, check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 51 guests
Showing reviews 1 - 5 of 26
9.6
Jacyln
Exceptional
young couple
04-23-2017
Pros: The beds were very comfortable, hotel was quiet. The hot tub and pool were nice, and they have an hour strictly for adults if you don't want to be in the pool while kids are there. Overall it was a fantastic stay.
Cons: Would have been nice to have a microwave in room
4.6
Cierra
Disappointing
young couple
03-26-2017
Pros:
Cons: I went for a weekend getaway with my significant other.. Shortly afterarriving we were informed there were a bunch of middle school basketballplayers staying at the same hotel. If I would have known that I wouldhav definaty picked a new hotel!!!! I decided to give it a go anyways,and all night long all I heard was these kids running up and down thehalls at midnight. I was pissed and could not sleep so o decided to callthe front desk. Shortly after, I heard more running and th problem wasnever resolved. Poor staff. Room wasn't clean. Confused at breakfast. I will never spend a dime at this place again, and I will make sure my family and friends don't either. I spent $160 for ONE night just to listen to middle schoolers run and scream in the hallway. NOT IMPRESSED. DO NOT GO HERE!!!!!
8.8
Neal
Excellent
family with young children
10-19-2016
Pros:
Cons: Website was misleading. We searched for properties with continental breakfast included and this property came up on your website. BUT there was an additional charge for breakfast.
7.5
Scott
Good
young couple
10-18-2016
Pros: Bed. Room size. Bathroom.
Cons: Location. Television (it took forever to change the channel). Shower (we really don't like soft water-it never feels as though you have removed the soap).
7.1
Prawetj
Good
solo traveller
09-15-2016
Pros: The staff were nice and efficient, the place is clean with plenty of parking space. The bar keeps me sane from staying far away from the city. Nice big room.
Cons: Too far away out of no where. If no car, you are stuck.
Showing reviews 1 - 5 of 26