Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Renovated in 2016, this hotel's location is convenient to I-94, the University of Wisconsin campus and the downtown core. Guests receive complimentary passes to the nearby Anytime Fitness facility.
Smoke free premises. 68 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Great breakfast, comfortable, our room had a refrigerator, coffee maker, and microwave. Staff was super friendly, and the price was good.
Cons: The ceilings are thin, and we could hear the people upstairs when they were walking around. BUT they are going to fix that And do room construction.
10.0
Anonymous
Exceptional
07-21-2017
Pros: The people there are always very nice. 3rd time staying there and extremely friendly staff.
Cons:
3.0
Anonymous
Poor
07-21-2017
Pros: Free breakfast.
Cons: The hotel was under construction, dust everywhere, paid full rate. No fan in the bathroom. Refrigerator didn't seem to get much colder than our room. When we checked in the front sales woman was complaining about personal things. Paper thin walls.Terrible
10.0
Anonymous
Exceptional
07-21-2017
Pros: The hotel was absolutely clean comfortable and very quiet. The staff was outstanding and the manager is amazing! We came in for the opening weekend of hunting and she adjusted the hours of breakfast to accommodate us for leaving to hunt! A+ Service!
Cons:
7.0
Anonymous
Good
07-21-2017
Pros: This is the only hotel in the area that is clean and up to par for staying at.
Cons: No.
9.2
Anonymous
Wonderful
07-18-2017
Close to Stout
Pros: Friendly staff
Cons:
10.0
Anonymous
Exceptional
07-17-2017
Stay at Best Western Menomonie...
Pros: Room was very clean and breakfast was hot. Staff was very helpful. Excellent experience.
Cons: Small item: People seated at table in front of TV blocked the view for everyone else at breakfast. Recommend moving a short table to that position or repositioning bar height table away from TV.
10.0
Anonymous
Exceptional
07-03-2017
it was nice and location...
Pros: the pool was nice.
Cons: price was a little high.
8.8
Anonymous
Excellent
02-27-2017
Would stay again
Pros: Breakfast bar was awesome!
Cons: Nothing!
10.0
Anonymous
Exceptional
02-02-2017
Good stay, I will return...
Pros: Very good breakfast, Staff very tolerant of my noisy teens.
Cons: Couldn't find pepper for breakfast eggs and need more staff available to help with finding items and questions about self serve breakfast.
9.6
Anonymous
Exceptional
01-24-2017
Exceptional
Pros:
Cons: I didn't like I couldn't change the price of the hotel when I got there, when I found it was cheaper. Booking.com would have charged me for "canceling" my reservation even tho I was checking in.
6.7
Anonymous
Pleasant
12-12-2016
Hotel for road trip
Pros: Newly renovated
Cons: Location is not very central.
9.6
Anonymous
Exceptional
11-13-2016
Exceptional
Pros: Very clean. Friendly staff. Have already recommended your place!
Cons:
10.0
Anonymous
Exceptional
10-16-2016
Perfect location near UW Stout
Pros: Perfect location near UW Stout. Breakfast great with wide variety of cold and hot food. Beds comfortable, room clean, staff great.
Cons:
7.5
Anonymous
Good
09-07-2016
Good
Pros: Very nice room. Clean updated.
Cons: The shower had fleas in it. As if maybe someone bathed a pet with fleas and maybe they were on the shower curtain. Then ended up in the tub. There were only 4 of them. The rest of the room was very clean.
7.1
Anonymous
Good
08-02-2016
Feh.
Pros: Staff were as helpful as they could be under the constraints of a changing management.
Cons: Breakfast: No black tea ever. No bananas after first day. No milk the last day. Hot water for my own tea bags was tepid each day and i had to ask it be refreshed.
Room: refrigerator too noisy. Had to unplug it. Bed too soft for me, but most are.
9.2
Anonymous
Wonderful
07-28-2016
Will stay here again!
Pros: The staff was extremely friendly and helpful!!! The remodeled parts of the building looked wonderful!
Cons: Parts on the main floor still had some remodeling to be completed so it was dirty/very worn but this is obviously a temporary issue.
5.8
Anonymous
Okay
07-02-2016
Ok
Pros: Construction inside and out during my staff which greatly impacted my opinion.
Cons: Day front desk staff were curt and almost rude. I arrived early in the day and inquired if I could check in early and one person stated, my housekeepers just arrived. ( it was around 9A)
10.0
Anonymous
Exceptional
05-11-2016
Great stay during graduation
Pros: Staff was very helpful with getting room type needed - they are finishing construction on remodel of property.
Cons:
5.0
Anonymous
Fair
04-22-2016
Check about construction status first!
Pros: Bed was comfortable.
Cons: Construction wasn't put on profile for this property. Otherwise, with having 2 children I would never have stayed,but was told i would be charged regardless if i canceled or not. I am a club carlson member & normally love the facilities that you own. This property is an absolute mess due to construction & it isn't just one area. When I needed to check out,the entire reception area was closed off due to construction. When I was told to use a separate entrance,a housekeeping staff member told me to go back out a different entrance,making it very confusing. When I told her I needed to pay cash to checkout, she grunted & got the receptionist for me. Not sure how anyone was going to check in or out since you can't access the main reception area at all. Again, I love your hotel facilities & we frequent them on trips. I didn't feel I got what I paid for however!
7.5
Anonymous
Good
04-21-2016
My Stout Visit
Pros: The rooms were very nice
Cons: They were in the middle of a remodel. All you smell is paint in the hallways.
8.3
Anonymous
Very Good
04-17-2016
Would stay again.
Pros: Looked newly remodeled. Breakfast was hot and room was clean.
Cons: Lot of noise related to heavy room doors closing through the night.
7.1
Anonymous
Good
02-16-2016
Good
Pros: Friendly staff overall great experience.
Cons: Price was a little high for a hotel under construction.
6.3
Anonymous
Pleasant
01-24-2016
Pleasant
Pros: Breakfast
Cons: It is under construction with a lot noise, and not clean in elevator etc.
9.2
Anonymous
Wonderful
01-12-2016
Have stayed in this hotel...
Pros: Front desk staff was very friendly and efficient. Rooms were comfortable.....cleaning services were good. Love the 24/7 coffee and cookies.
Cons:
7.9
Anonymous
Good
11-10-2015
Not bad but could be...
Pros: Location
Cons: Food was cold
5.4
Anonymous
Fair
10-29-2015
I have stayed there often...
Pros: You should have closed during construction. Not the staff's fault. It was too extensive to do a work around. Noise,dirt etc.
Cons: I am sure that the bed in my room was not changed-believe me you can tell. It was very disheveled.
8.8
Anonymous
Excellent
10-11-2015
Worth the price if you...
Pros: We appreciate the cleanliness and friendly staff. Everyone is always very pleasant.
Cons: It is a pricier option to stay with you. Sometimes we have had to stay elsewhere due to budget.
9.2
Anonymous
Wonderful
09-18-2015
Nice stay...
Pros: The bathroom was large and clean, felt comfortable in the room. We also liked the variety of items offered at breakfast.
Cons: The front desk staff (while we were being checked in) spoke loudly to her coworker, "did you smell room 316? you might want to ozone that room..." Kind of made us second guess staying there.
9.2
Anonymous
Wonderful
08-26-2015
Superb
Pros: Nice staff, thanks tiffany
Cons: Nothing
5.4
Anonymous
Fair
07-24-2015
Not the greatest for the...
Pros: Friendly staff
Cons: Pricey for what you get
7.9
Anonymous
Good
07-21-2015
Good
Pros: The breakfast was amazing and the people that were working at the desk were very outstanding.
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