Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Renovated in 2016, this hotel's location is convenient to I-94, the University of Wisconsin campus and the downtown core. Guests receive complimentary passes to the nearby Anytime Fitness facility.
Smoke free premises. 68 units. 3 stories, interior corridors. Accessibility (Call).
Cons: Very disappointed that we did not know the hotel was under a remodel. Coffee pot in our room did not work
10.0
Greg
Exceptional
Business Traveler
10-20-2017
Pros: The people there are always very nice. 3rd time staying there and extremely friendly staff.
Cons:
7.0
Kristin
Good
Family with Young Children
10-20-2017
Pros: This is the only hotel in the area that is clean and up to par for staying at.
Cons: No.
10.0
Adam
Exceptional
family with young children
10-08-2017
Excellent choice.
Pros: The manager on staff was terrific.
Cons:
6.7
Anonymous
Pleasant
young couple
09-22-2017
Our stay was just okay...
Pros: The size of the handicap room was excellent. Cleaning staff was very helpful and cheerful
Cons: Women's bathroom by pool NEVER had the waste baskets!! Counter in kitchen was not cleaned, container for trash from sugar, cream and stirs was never always full and over flowing. Food was not replenish when it got low or out.
No one at front desk ever greeted you.
10.0
Anonymous
Exceptional
family with young children
09-12-2017
Exceptional
Pros:
Cons:
8.3
Judith
Very Good
young couple
09-07-2017
Very good
Pros:
Cons: Breakfast
10.0
April
Exceptional
review category group of friends
08-28-2017
Exceptional
Pros:
Cons:
10.0
Sheila
Exceptional
solo traveller
08-22-2017
Exceptional
Pros:
Cons:
9.6
Splendid
Exceptional
solo traveller
08-06-2017
Great staff. Clean room. Fresh...
Pros: Great breakfast. Yes, the eggs were fluffy. Clean room. Head of the staff of changed my room before I was even given it because it was located next to the elevator. Slight delay confirming another room was ready/clean. Very thoughtful.
Cons: Only minor complaint was bathroom lighting. The only lights were above the vanity, leaving the shower fairly dim, even with a white curtain. I say minor as I have the same problem at home and use a thinner curtain than you can in a commercial setting.
8.8
Diane
Excellent
young couple
07-30-2017
Fabulous
Pros: Location
Cons: Staff was friendly but they say out front smoking when not busy.
10.0
Joseph
Exceptional
young couple
07-20-2017
Awesome place to stay, whether...
Pros: We loved the variety in your breakfasts. We enjoyed it every morning we were there!
Cons: Bed was comfy, but we both had some backaches the next day. I'm sure it was just that we were not in our own beds which you grow accustomed to. They still were comfy to sleep in though. AND we used the hot tub and pool a couple of days, so that was awesome and made us feel much better! :)
9.2
Mara
Wonderful
family with young children
07-18-2017
Close to Stout
Pros: Friendly staff
Cons:
10.0
Jeff
Exceptional
young couple
07-17-2017
Stay at Best Western Menomonie...
Pros: Room was very clean and breakfast was hot. Staff was very helpful. Excellent experience.
Cons: Small item: People seated at table in front of TV blocked the view for everyone else at breakfast. Recommend moving a short table to that position or repositioning bar height table away from TV.
8.8
Erika
Excellent
review category group of friends
07-13-2017
Fabulous
Pros:
Cons:
10.0
Jennifer
Exceptional
family with young children
07-03-2017
it was nice and location...
Pros: the pool was nice.
Cons: price was a little high.
7.5
Debbie
Good
review category group of friends
06-23-2017
Good
Pros:
Cons:
7.5
Pamela
Good
solo traveller
06-16-2017
Good
Pros:
Cons:
7.5
Deborah
Good
family with young children
06-12-2017
Good
Pros:
Cons:
8.8
Jodi
Excellent
family with young children
05-20-2017
Fabulous
Pros:
Cons:
9.6
Sandra
Exceptional
review category group of friends
05-01-2017
Exceptional
Pros:
Cons:
10.0
April
Exceptional
family with young children
04-18-2017
Exceptional
Pros:
Cons:
7.9
Joann
Good
family with young children
04-09-2017
Good
Pros:
Cons:
9.6
Susan
Exceptional
family with young children
03-27-2017
Exceptional
Pros:
Cons:
8.8
Denae
Excellent
family with young children
02-27-2017
Would stay again
Pros: Breakfast bar was awesome!
Cons: Nothing!
10.0
William
Exceptional
family with young children
02-02-2017
Good stay, I will return...
Pros: Very good breakfast, Staff very tolerant of my noisy teens.
Cons: Couldn't find pepper for breakfast eggs and need more staff available to help with finding items and questions about self serve breakfast.
9.6
Tammy
Exceptional
solo traveller
01-24-2017
Exceptional
Pros:
Cons: I didn't like I couldn't change the price of the hotel when I got there, when I found it was cheaper. Booking.com would have charged me for "canceling" my reservation even tho I was checking in.
10.0
Terri
Exceptional
family with young children
12-29-2016
Exceptional
Pros:
Cons:
6.7
Marcel
Pleasant
solo traveller
12-12-2016
Hotel for road trip
Pros: Newly renovated
Cons: Location is not very central.
9.6
Karen
Exceptional
young couple
11-13-2016
Exceptional
Pros: Very clean. Friendly staff. Have already recommended your place!
Cons:
10.0
Chloe
Exceptional
family with young children
10-16-2016
Perfect location near UW Stout
Pros: Perfect location near UW Stout. Breakfast great with wide variety of cold and hot food. Beds comfortable, room clean, staff great.
Cons:
9.6
Laura
Exceptional
solo traveller
10-04-2016
Exceptional
Pros:
Cons:
8.8
Beth
Excellent
solo traveller
10-04-2016
Fabulous
Pros:
Cons:
7.5
Bobby
Good
young couple
09-07-2016
Good
Pros: Very nice room. Clean updated.
Cons: The shower had fleas in it. As if maybe someone bathed a pet with fleas and maybe they were on the shower curtain. Then ended up in the tub. There were only 4 of them. The rest of the room was very clean.
7.1
Cheryl
Good
review category group of friends
08-02-2016
Feh.
Pros: Staff were as helpful as they could be under the constraints of a changing management.
Cons: Breakfast: No black tea ever. No bananas after first day. No milk the last day. Hot water for my own tea bags was tepid each day and i had to ask it be refreshed.
Room: refrigerator too noisy. Had to unplug it. Bed too soft for me, but most are.
9.2
Ava
Wonderful
family with older children
07-28-2016
Will stay here again!
Pros: The staff was extremely friendly and helpful!!! The remodeled parts of the building looked wonderful!
Cons: Parts on the main floor still had some remodeling to be completed so it was dirty/very worn but this is obviously a temporary issue.
5.8
A
Okay
solo traveller
07-02-2016
Ok
Pros: Construction inside and out during my staff which greatly impacted my opinion.
Cons: Day front desk staff were curt and almost rude. I arrived early in the day and inquired if I could check in early and one person stated, my housekeepers just arrived. ( it was around 9A)
7.9
Anonymous
Good
family with older children
06-25-2016
Good
Pros: Choices for breakfast were good. The place was clean even with remodeling.
Cons: Under construction and remodeling. Bathroom door was very squeaky and plastic strip on bottom of room door was coming off. Mattress was worn and dipped on one side. Eggs were terrible.
7.5
Ronald
Good
family with older children
06-24-2016
Good
Pros:
Cons:
7.1
Anonymous
Good
family with older children
06-22-2016
Good
Pros: nice variety for breakfast. looked like it was recently updated with fresh paint and more.
Cons: noticed no fan in the bathroom. not going to keep the bathroom looking nice for long.
8.3
Kyle
Very Good
young couple
05-18-2016
Very good
Pros:
Cons:
9.6
Anonymous
Exceptional
family with older children
05-16-2016
Exceptional
Pros:
Cons:
10.0
Kathryn
Exceptional
mature couple
05-11-2016
Great stay during graduation
Pros: Staff was very helpful with getting room type needed - they are finishing construction on remodel of property.
Cons:
7.5
David
Good
family with young children
04-23-2016
Good
Pros:
Cons:
5.0
Adrienne
Fair
family with young children
04-22-2016
Check about construction status first!
Pros: Bed was comfortable.
Cons: Construction wasn't put on profile for this property. Otherwise, with having 2 children I would never have stayed,but was told i would be charged regardless if i canceled or not. I am a club carlson member & normally love the facilities that you own. This property is an absolute mess due to construction & it isn't just one area. When I needed to check out,the entire reception area was closed off due to construction. When I was told to use a separate entrance,a housekeeping staff member told me to go back out a different entrance,making it very confusing. When I told her I needed to pay cash to checkout, she grunted & got the receptionist for me. Not sure how anyone was going to check in or out since you can't access the main reception area at all. Again, I love your hotel facilities & we frequent them on trips. I didn't feel I got what I paid for however!
7.5
Sharaine
Good
review category group of friends
04-21-2016
My Stout Visit
Pros: The rooms were very nice
Cons: They were in the middle of a remodel. All you smell is paint in the hallways.
8.3
Stout
Very Good
solo traveller
04-17-2016
Would stay again.
Pros: Looked newly remodeled. Breakfast was hot and room was clean.
Cons: Lot of noise related to heavy room doors closing through the night.
9.2
Anonymous
Wonderful
family with older children
03-30-2016
Great place to stay when...
Pros: Rooms are clean and the bed was very comfortable. All staff from front desk to food area were excellent. Very customer oriented. Nice variety for breakfast. I understand that you are under construction. I think you are doing an excellent job keeping it as clean as possible.
Cons: I like to have exercise equipment on site. If the weather is bad then you have to go out in that to the exercise center.
7.1
Anonymous
Good
young couple
03-19-2016
Good
Pros:
Cons:
7.1
Benjamen
Good
young couple
02-16-2016
Good
Pros: Friendly staff overall great experience.
Cons: Price was a little high for a hotel under construction.
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