Cons: Room smelled of cigarettes. Got used to it second day. The curtains were a bit shredded, glass a bit dirty. Otherwise, very nice.
5.8
Anonymous
Okay
08-10-2016
Okay
Pros: The gentleman that prepared the breakfast was wonderful.
Cons: Your receptionist was horrible. She acted like she could care less.
10.0
Anonymous
Exceptional
07-26-2016
Great for Summerfest
Pros: The facility was clean, staff curteous and friendly.
Cons: Requested 2 rooms next to each other and one was 6 floor one was 9 floor both by the elevator which was noisy.
10.0
Anonymous
Exceptional
02-22-2016
Exceptional
Pros: Breakfast was excellent
Cons:
8.3
Anonymous
Very Good
01-23-2016
Very good
Pros: The staff were great and the hotel was very neat and clean!
Cons: A shooting that took place a block up from the hotel as we were coming out of my daughter's volleyball game to walk back to the hotel. Not within your control, but the location is in a bad/poor location.
7.9
Anonymous
Good
01-10-2016
Good
Pros:
Cons: Parking was confusing
9.2
Anonymous
Wonderful
10-19-2015
Superb
Pros: I liked that it was in walking distance to the local pubs and the river.
Cons: Parking was expensive cause there's no parking for the hotel and had to park in the parking structure. Disliked VERY much.
7.5
Anonymous
Good
08-19-2015
Good
Pros: Location
Cons: Bathroom tub had white paint stops around tub rim. Also, the price ofthe room at $300+ was outrageous on a weekend night.
6.3
Anonymous
Pleasant
07-17-2017
Pleasant
Pros:
Cons:
9.2
Anonymous
Wonderful
08-15-2016
Superb
Pros:
Cons:
5.0
Anonymous
Fair
03-01-2016
Passable
Pros:
Cons:
10.0
Anonymous
Exceptional
01-05-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
08-26-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
08-05-2017
Good stay.
Pros: Nice location and very clean. Good free breakfast options.
Cons: There isn't on premises parking lot, it is one block over. You have to park in loading zone in front,go in to check in and get parking pass. There was always another vehicle in front when we checked in and out. Had to drive around the block a few times to get our turn. Great hotel and location but if you have a car it's not ideal.
9.6
Anonymous
Exceptional
08-05-2017
Exceptional
Pros: Clean, breakfast has many choices taste good
Cons: Parking is across the street at 15$
9.2
Anonymous
Wonderful
07-18-2017
Very cool retro hotel made...
Pros: The breakfast was great...eggs were fluffy, sausage was tasty, wide variety of bread/toast, and if you felt like making them the waffles were delicious. I especially enjoyed when the door/window was open to let the fresh air in. The staff were all very friendly and informative. Our room was clean and looked freshly painted. The view wasn't bad, we were on the 5th floor a decent view of downtown. Really enjoyed the fact it was an older hotel that had been redone. The old mail service was still visible...very cool retro feel.
Cons: The parking was $18 a day at the end of the block. Not near enough space for the guests as some folks were parked outside of the parking lines in a single file line, the price was cheaper than other lots, but we felt should have been included in the room stay. The bed wasn't as comfortable as I'd have liked, didn't sleep as well the first night. There were 4 of us in the room but only 3 towels, however, the staff were very accommodating! Pluses outweigh the minuses...would stay here again.
10.0
Anonymous
Exceptional
05-15-2017
Great choice
Pros: Easy walking distance to many restaurants and entertainment options. The room was quiet and comfortable.
Cons:
10.0
Anonymous
Exceptional
05-15-2017
Great hotel
Pros: Everything was great
Thank you
Cons:
7.9
Anonymous
Good
04-24-2017
Great downtown location at affordable...
Pros: Great location
Cons: Off site parking.
8.3
Anonymous
Very Good
04-23-2017
Very good
Pros:
Cons: The offsite parking lot was not clearly marked and parking valets were not clearly recognizable as hotel associates.
9.6
Anonymous
Exceptional
04-19-2017
Great location to restaurants and...
Pros: Comfortable bed. Great location.
Cons: Bathroom shower.
7.5
Anonymous
Good
04-14-2017
Good
Pros:
Cons: Parking not ideal
5.8
Anonymous
Okay
04-14-2017
Okay
Pros: Parking cost was decent compared to everything else in the area
Cons: Room was VERY small. TINY.
10.0
Anonymous
Exceptional
04-10-2017
Nice weekend getaway
Pros: Very friendly front desk, clean room, comfy bed
Cons: Really nothing to complain about
8.8
Anonymous
Excellent
03-29-2017
Fabulous
Pros: Staff was nice
Cons: Beds were not as comfortable as other Fairfields we have stayed in. Needs THICK and COMFY Matress Pads
4.6
Anonymous
Disappointing
03-20-2017
Disappointing
Pros:
Cons: Size of the room, having to pay $25 to park, and no bacon for breakfast also no view or access to window at all
10.0
Anonymous
Exceptional
03-19-2017
Exceptional
Pros: I arrived at midnight, no problem
Big breakfast
Cons:
9.6
Anonymous
Exceptional
03-19-2017
Exceptional
Pros: Need to make sure breakfast is refilled on time 2
Cons:
10.0
Anonymous
Exceptional
03-15-2017
great bday stay
Pros: loved everything about hotel location,staff friendly clean and great breakfast
Cons: no pets allowed
6.3
Anonymous
Pleasant
12-21-2016
Pleasant
Pros: The hotel staff was extremely accommodating. It is also located near stores and restaurants.
Cons: The heat did not work in the first two rooms we were in. When they moved us to the third, it was difficult to control the temperature in that room, as it was too warm.
4.6
Anonymous
Disappointing
12-05-2016
great location..and a bed
Pros: Lov
Cons: Tooms were freezing. Even heat turned up to 80. Never got past 68. I had made three room reservations. Broother went to check in none. I found. The reference number oh is all i got. Bathroom floor dirty. Waffles and no syrup. Even asked none available. Unripe bananas
10.0
Anonymous
Exceptional
11-08-2016
Exceptional
Pros: delightful room. great view. delicious breakfast. excellent service.
Cons: a pool
7.9
Anonymous
Good
11-07-2016
Good
Pros:
Cons: There was no food when we arrived for breakfast. Took about 20 minutes for them to put more out.
2.5
Anonymous
Poor
11-06-2016
Very poor
Pros:
Cons: Terrible customer service. Zero hospitality. Smallest room for your money. Thin walls.
7.1
Anonymous
Good
10-28-2016
Good
Pros:
Cons: Price too high for 1 night. Elevator was down, longer waits to get up and down. Inconsistency on what we were told about our gift card, but it was resolved a few days later
7.5
Anonymous
Good
10-20-2016
Worked for my needs.
Pros: Staff was friendly, bed was comfortable. Great downtown location.
Cons: Breakfast was iffy, no local parking lot. Valet took 10-15 min to get car.
10.0
Anonymous
Exceptional
09-22-2016
Perfect stay!
Pros: Every part of the stay was perfect
Cons: More choices of breakfast meat..
10.0
Anonymous
Exceptional
09-18-2016
Great place to stay
Pros: Fantastic location. V helpful staff, esp Jimmy, the breakfast host, picked up my cell phone when I left it on the table and handed it straight to reception - thanks! V clean.
Cons:
5.8
Anonymous
Okay
09-16-2016
Great city - would probably...
Pros: Close to facilities
Cons: Given the cost of this hotel, I would consider it basic at best. During this trip we stayed in much better accommodation and at much cheaper rates.
10.0
Anonymous
Exceptional
09-04-2016
Great staff. Nice folks
Pros: Great staff.
Cons: Breakfast
10.0
Anonymous
Exceptional
08-31-2016
Extraordinary Stay, look forward to...
Pros: Breakfast was good, beds comfy, staff extraordinary!
Cons: Turkey sausage was awful, prefer a variety of breakfast meat; ie, bacon, sausage links...
7.9
Anonymous
Good
08-30-2016
Good
Pros: Excellent location. Very clean
Cons:
10.0
Anonymous
Exceptional
08-14-2016
Exceptional
Pros: It was great as we could walk to the Harley Davidson museum and the shopping mall across the road, would go back for sure,
Cons:
9.2
Anonymous
Wonderful
07-31-2016
Superb
Pros: Cute hotel. Good location.
Cons: we stayed here on a Tuesday night and woke up to the housekeeper at 8:30am, banging on every single door on the 11th floor, yelling "housekeeper". Checkout is at 11. I had called the front desk to notify them and they apologized. But about a half hour later, the housekeeper was back, talking extremely loud in the hallway, the neighboring rooms, and in and out of the rooms with the door lock banging every other minute.
8.8
Anonymous
Excellent
07-26-2016
Great stay!
Pros: Great staff
Large, comfortable room
Good breakfast
Great Location
Cons:
8.3
Anonymous
Very Good
07-23-2016
Very good
Pros: The beds were great!
Cons:
6.3
Anonymous
Pleasant
07-10-2016
No valet available at time...
Pros: The room was updated & clean & ready on our arrival.
Cons: The room smelled like cigarette smoke.
The parking situation was poor.
Valet was't available & public parking garage cost $25.00 per night.
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