Originally called The Loyalty Building in 1886, this former office building is now a Romanesque-style hotel equipped with a dramatic atrium. The rooms are large and have spacious workstations. This building still features the original colorful mosaic tile floors and a dramatic marble staircase. Large original safe doors also are on display along with impressive granite and marble columns.
Smoke free premises. 127 units. 5 stories, interior corridors. Accessibility (Call).
valet and coin laundry, room service, area transportation-within 3 mi.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 153 guests
Showing reviews 1 - 5 of 50
9.2
Lita
Wonderful
young couple
05-08-2017
Pros: Beds very comfortable & rooms elegant. Staff most accommodating.
Cons: Road work around hotel.
5.8
Catherine
Okay
young couple
05-01-2017
Pros: The room was clean.
Cons: There was a big fraternity party, so it was a bit loud.
10.0
Anonymous
Exceptional
review category group of friends
04-29-2017
Pros: location and staff
Cons: nothing
9.2
John
Wonderful
family with young children
04-23-2017
Pros: Location
Cons: Parking
7.1
Anonymous
Good
family with young children
04-21-2017
Pros: The history was interesting of the building. Rooms were roomy and comfortable. The hotel was very close to our event which was convenient.
Cons: Advertised as free parking close - there was no parking available overnight that was free. Options were walking to a nearby ramp or using the hotel valet service. Unfortunately there was major street construction which contributed to the problem. When we tried to check out, the gentleman at the counter could not use either of 2 printers and after 15 minutes we gave up on obtaining a receipt and asked it to be e-mailed to us (which we never received).
10.0
Cheryl
Exceptional
young couple
04-20-2017
Pros:
Cons: The hotel was great! When we went walking though there were a lot of homeless (so they claim) asking us for money and other things. I was even approached in a restaurant/bar and asked for money. That was the only thing about Milwaukee that made me feel uncomfortable and maybe unsafe.
5.8
Marla
Okay
family with young children
03-28-2017
Pros:
Cons: Advertised as have pool none existed and they new that there had been problems with this before
10.0
Anonymous
Exceptional
family with young children
03-06-2017
Pros: Staff were very friendly and helpful! The free shuttle took us where we wanted to go and the driver was very friendly! The room was great...size and cleanliness.
Cons:
9.2
Anonymous
Wonderful
young couple
03-06-2017
Pros: I loved staying in a historical building. It was beautiful.
Cons: There was a vent or something above our room that made a lot of rattling noise but otherwise our room was very quiet.
10.0
Kacy
Exceptional
young couple
03-06-2017
Pros: The bed was so comfy. The high ceilings made it feel like we were in a super fancy place. The atmosphere was perfect, and the staff was so friendly.
Cons:
8.8
Vida
Excellent
young couple
03-06-2017
Pros: The staff was amazing. They were super friendly and accommodating. We loved the shuttle service.
Cons: We had an awful view. It was an inside room with a view of ac unit and rusty pipes etc... didn't know I had to ask for a view.
10.0
Tim
Exceptional
young couple
03-04-2017
Pros: The staff, including the valet team were super helpful and cheerful. What a difference that makes in a short visit. Breakfast was excellent.
Cons: I didn't like leaving after one day. Will definitely be back.
10.0
John
Exceptional
young couple
02-27-2017
Pros: Employees bent over backwards to help they were very good .
Great shuttle service
Cons: Nothing
10.0
Carol
Exceptional
young couple
02-26-2017
Pros: Hotel common areas were beautiful! Loved the high ceiling in our room and the bathroom was spacious. There was even an extra blanket when I wanted to sit in a chair and read in the morning.
Cons: No complaints
10.0
Anonymous
Exceptional
young couple
02-20-2017
Pros: Everything was clean, comfiest hotel bed I've ever slept in, all staff was friendly and accommodating, check-in & out was super smooth. The complimentary champagne at check-in was awesome and the lobby had the coolest staircase!
Cons:
6.3
Anonymous
Pleasant
family with young children
02-16-2017
Pros:
Cons: Room we were given was fine but in a corner and was poorly lighted and the heating system was poor; we had no housekeeping services until after 5:00 pm on Sat...AFTER we returned from our dsyt in the city..... Very disappointing
10.0
Amy
Exceptional
young couple
01-30-2017
Pros: Large windows. Large room. Comfortable bed.
Cons:
9.6
1
Exceptional
review category group of friends
01-30-2017
Pros: Curt the manager is an amazing guy. Very accommodating.
Cons: The coffee pot in the room. It served me COLD coffee. ;(
10.0
Anonymous
Exceptional
young couple
01-27-2017
Pros: Absolutely beautiful & amazing staff
Cons:
10.0
Barbara
Exceptional
young couple
01-25-2017
Pros: Everything. The staff was amazing!!!!!
Cons:
8.8
Marc
Excellent
young couple
01-11-2017
Pros: Bed was great
Cons: Parking expensive
10.0
Brian
Exceptional
solo traveller
12-27-2016
Pros: Gorgeous remodel of a former turn of century bank to wonderful hotel. Great first impression gentleman at check in 2pm 26th and last impression at check out young lady 11;30am 27th.
Cons: That I hadn't stayed here sooner or longer. Hotel Metro has been in a rapid decline and this is such a wonderful find.
10.0
Walden
Exceptional
solo traveller
12-25-2016
Pros: Simple gestures from the staff made the difference. I've worked in the financial services industry for over a decade and I know from experience it's the small stuff that counts. From the valet guys, to the guy stationed at the door,to the front desk employee, everyone worked to make my stay an absolute pleasure. I didn't even mind the price because the hotel exceeded my expectations.
Cons:
9.2
Rudy
Wonderful
family with young children
12-21-2016
Pros: People nice, facilities nice, comfort great, nicely located! Mot many bad things to say here!
Cons: In-room service food a bit pricy for what it is, but eh, this is a Hilton!
10.0
Josh
Exceptional
young couple
12-19-2016
Pros: Staff went above and beyond and then some. It was our anniversary and they surprised us with champagne and chocolate strawberries, upgraded our room, and made the experience one to remember
Cons:
10.0
Todd
Exceptional
young couple
12-18-2016
Pros: Architecture and friendly staff and proximity
Cons:
7.5
Roy
Good
young couple
12-05-2016
Pros:
Cons: They didn't have cold beer at the bar. It was warm
10.0
Edward
Exceptional
young couple
11-29-2016
Pros: It is a beautiful historic building and it was walking distance to the theatre.
Cons:
8.8
Kay
Excellent
young couple
11-24-2016
Pros: Good location, very nice hotel with lovely helpful staff.
Cons:
10.0
Linda
Exceptional
young couple
11-21-2016
Pros: They have the best sleeping beds. The place is comfy, you don't hear anyone else in their rooms. The hotel is just beautiful with its woodwork and marble. We have stayed here numerous times. The staff is friendly and attentive. We like the location because it is close to things we like to do in the city.
Cons:
9.6
Carrie
Exceptional
young couple
11-21-2016
Pros: coffee and scones in the lobby in the evening, beautiful atmosphere, heat and air circulation in the room was excellent. Sound proof rooms. Bathroom was very large and roomy. Loved this place.
Cons: Valet parking is really expensive! And when my car was returned to me, it was full of dust and dirt. Inside and out.
10.0
Will
Exceptional
solo traveller
11-21-2016
Pros: Bed was really comfy. Good walk in shower. Nice staff in good location Hard to find fault.
Cons: Nothing really.
10.0
Leanne
Exceptional
review category group of friends
11-20-2016
Pros: The room was very large as was the bathroom. The food and drinks in the bar were great. We didn't realize the 3rd ward was a 3 minute walk away. Perfect hotel in a perfect location. We will be back!
Cons:
10.0
Monique
Exceptional
family with young children
11-14-2016
Pros: The entire stay was exceptional . Very good customer . Manager of property awesome. Thank you and your staff for welcoming my family in for the weekend .
Cons:
10.0
Moriah
Exceptional
young couple
11-10-2016
Pros: The staff was fantastic. The free shuttle was an EXCELLENT feature! We spent our anniversary weekend there, and will again :-)
Cons:
10.0
Karen
Exceptional
young couple
11-07-2016
Pros: Rooms very well-appointed, and beds super comfortable. For breakfast, I needed to grab a few items and dash - they took that on for me without any fuss! Great recommendations about dinners as well.
Cons: Couldn't get an invoice for my work directly from the hotel - odd.
8.3
Lyon
Very Good
solo traveller
11-01-2016
Pros: The hotel itself was amazingly beautiful...architecture and antique styling so picture perfect!
Cons: Construction, right outside my window. Yes I know there wasn't anything they could do...didn't seem to be very populated...
10.0
Kathleen
Exceptional
family with young children
11-01-2016
Pros: The interior was amazing
Cons: The breakfast wae dwlixios and our housekeeper was veey thorough.
10.0
Elizabeth
Exceptional
review category group of friends
10-31-2016
Pros: LOVED the high ceiling in the room and the BIG window looking out over the city street. The room was clean and uncluttered and VERY comfortable
Cons: Wish I could have stayed longer!
9.6
Valerie
Exceptional
young couple
10-24-2016
Pros: The staff was extremely friendly, the food was delicious, the beds were super comfortable and the building was beautiful!!
Cons:
10.0
Beverly
Exceptional
family with young children
10-23-2016
Pros: Room and buffet
Cons:
7.9
Val
Good
solo traveller
10-16-2016
Pros: Excellent location
Cons: Free wifi!
10.0
Verified Hotel Guest
Exceptional
Group Traveler
09-30-2016
Pros: Great Staff. the front desk made us feel very welcome. Incredible architecture, the hotel was beautiful and in a great location.
Cons:
9.6
Katja
Exceptional
young couple
09-26-2016
Pros: Great location, friendly staff, a very nice place.
Thank you very much Ashley for the surprise in our room!! :) awesom!!
Cons:
10.0
Mark
Exceptional
mature couple
09-18-2016
Pros: Very friendly stafff, quick efficient check-in, excellent spacious room. Great location with plenty to do within walking distance.
Cons: The bed was slightly firm for my taste but that is a personal preference.
9.6
Stephen
Exceptional
young couple
09-16-2016
Pros: As an architect I marveled at the transformation from insurance offices to a top notch, grand hotel. I seek out properties that are on the National Register for Historic Buildings and it is a bonus when they are a hotel.
Loved the backlit, oversize black/white photos displayed in the center stair atrium along with their historic descriptions..
Great location; close to the 3rd District. Looking for an excuse to visit this hotel again.
Cons: 1) Not a huge disappointment, but expected a restaurant with the same elegance as the hotel itself.
2) The entry/valet area is hard to find when you are new to town with traffic whizzing around you and you are not sure where the front door is. Realize this is a historic building, but some sort of canvas awing/other signifying 'entry' would be welcome and would not violate the Register's rules.
When we arrived there was no 'valet' personnel' visible so we parked and went in what seemed to be the front door. Right guess, there was a valet person inside. It would seem that they should be stationed outside or immediately move to the outside to service the particular client.
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