Originally called The Loyalty Building in 1886 and used as an office building, this elegant granite Romanesque-style hotel features a stunning atrium with a skylight and spacious guest rooms. Recently renovated into a hotel, the building still features the original colorful mosaic tile floors and a dramatic marble staircase. Large original safe doors also are on display along with impressive granite and marble columns.
Smoke free premises. 127 units. 5 stories, interior corridors. Accessibility (Call).
valet and coin laundry, room service, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 117 guests
Showing reviews 1 - 5 of 50
10.0
Mark
Exceptional
mature couple
09-18-2016
Pros: Very friendly stafff, quick efficient check-in, excellent spacious room. Great location with plenty to do within walking distance.
Cons: The bed was slightly firm for my taste but that is a personal preference.
9.6
Stephen
Exceptional
young couple
09-16-2016
Pros: As an architect I marveled at the transformation from insurance offices to a top notch, grand hotel. I seek out properties that are on the National Register for Historic Buildings and it is a bonus when they are a hotel.
Loved the backlit, oversize black/white photos displayed in the center stair atrium along with their historic descriptions..
Great location; close to the 3rd District. Looking for an excuse to visit this hotel again.
Cons: 1) Not a huge disappointment, but expected a restaurant with the same elegance as the hotel itself.
2) The entry/valet area is hard to find when you are new to town with traffic whizzing around you and you are not sure where the front door is. Realize this is a historic building, but some sort of canvas awing/other signifying 'entry' would be welcome and would not violate the Register's rules.
When we arrived there was no 'valet' personnel' visible so we parked and went in what seemed to be the front door. Right guess, there was a valet person inside. It would seem that they should be stationed outside or immediately move to the outside to service the particular client.
5.4
Michael
Fair
mature couple
09-06-2016
Pros: We liked the architecture of the building.
Great coffee.
Cons: The bedding needed updating. It looked worn and stained.
10.0
John
Exceptional
young couple
08-30-2016
Pros: Absolutely beautiful piece of restored architecture!! One of the nicest hotels we've ever stayed in
Cons: I really can't think of anything I did not like
8.8
Karl
Excellent
solo traveller
08-20-2016
Pros: Chef made my omelet perfect!
Cons: No parking
10.0
Lynne
Exceptional
family with older children
08-08-2016
Pros: Everything was excellent Clint at the front desk was very valuable with information and helpful and friendly. I can't say enough. The 3 rooms where very clean.
I own a hotel in Door County, WI. So I know what satisfaction is. This hotel and staff were excellent and very professional.
Cons:
9.6
Justin
Exceptional
review category group of friends
07-31-2016
Pros: Awesome history, authenticity, and location
Cons:
9.2
Ginger
Wonderful
family with older children
07-31-2016
Pros: The beds were wonderful and the pillows even better! The staff was helpful, happy and kind. The rooms were very clean and quiet. We appreciated the window darkening curtains. The location was decent (we walked to visit family at the Pfister and it's a short walk to Holey Moley Doughnuts
Cons: We wish the breakfast was included, but were glad to have the option of decent food readily available for purchase. Also, no pool (if you have kiddos into that).
10.0
Amy
Exceptional
mature couple
07-30-2016
Pros: This place is simply amazing. From the staff to the rooms. It was one of the nicest hotels ever
Cons: Absolutely nothing. This place is perfect
9.6
Ghost
Exceptional
mature couple
07-20-2016
Pros: Staff was very helpful & friendly.(including Valet)
Breakfast served, was excellent.
Victorian Architecture was Very Cool!
Cons: Lost the Street view, King Suite to "Guest who had an unexpected layover" to the King Suite with the view of the abandoned buildings in the rear. (kept the curtains closed!)
Although the offer of, a regular King Room was offered.... No Thanks!
7.5
William
Good
review category group of friends
07-12-2016
Pros: Location
Cons: Price
8.8
Kate
Excellent
young couple
07-09-2016
Pros: Tall ceiling in our room and close to summerfest
Cons:
10.0
Tim
Exceptional
mature couple
07-05-2016
Pros: Building was in excellent shape and our room was very clean and comfortable.
Cons: There was not anything I did not like. The Hilton Garden Inn was awesome!!
10.0
Justin
Exceptional
young couple
06-24-2016
Pros: The staff went above and beyond, to make sure our stay was excellent!
Cons:
10.0
Linda
Exceptional
young couple
06-22-2016
Pros: Great location. I loved the architecture of the hotel. It was very clean. The staff was very nice and helpful. The valet even let us borrow his iPhone charger! We will definitely stay here again.
Cons: There wasn't anything we didn't like about this place.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-20-2016
Pros: Excellent location, pleasant and helpful staff.
Cons:
9.2
Dee
Wonderful
mature couple
06-20-2016
Pros: The room is so big including a small living room.
Cons: The sofa color
10.0
Connie
Exceptional
review category group of friends
06-10-2016
Pros: Checkin staff were awesome, front desk, valet!
Cons: waitress in restaurant Sunday night. She was focused elsewhere and her attention to us was very poor...
9.6
Valerie
Exceptional
solo traveller
05-25-2016
Pros: Very helpful and friendly staff -went out of their way to be accommodating
Interesting older building
Cons: No real problems apart from steps up to the side entrance - could be a problem for some
9.2
Tricia
Wonderful
family with older children
05-16-2016
Pros: This is a beautiful old building! Rooms were very clean and comfortable.
Cons: I didn't realize there wasn't parking on site. Valet parking is $27 per night. Because we were trying to keep the cost of the trip down we probably would have gone with a different hotel since this brought the cost per night higher than others we were considering.
10.0
Kkitlon
Exceptional
review category group of friends
05-10-2016
Pros: Every employee we ran into was very friendly - not just polite, but friendly. Room was better than we expected. Beds were excellent. Nice breakfast in the morning. Walking distance to where we were going - also a plus.
Cons: Didn't like the front steps with handrail waaaay off to the side - but minor detail.
10.0
Ben
Exceptional
young couple
05-06-2016
Pros:
Cons: Price of drinks at hotel bar.
10.0
Curt
Exceptional
mature couple
04-12-2016
Pros: From check in to departure, staff was wonderful. Loved the high ceilings and quality bed. The best selection of TV programming I have ever had. Bar staff was fantastic and we had the time of our lives. Literally walking distance to 3rd Ward. The restoration is beautiful and the lobby and common areas are steeped in tradition and luxury. Offered us a shuttle to get to the theatre and concerts which would have been the best choice. Parking in the Wisconsin Center area can be tricky..
Cons: Construction in neighborhood
9.6
Pam
Exceptional
review category group of friends
04-12-2016
Pros: The high ceilings made the room feel Extra Spacious
Cons: Room alarm clock went off automatically earlier than we wanted to wake up
8.0
Verified Hotel Guest
Very Good
Solo Traveler
04-11-2016
Pros: Great location, friendly staff
Cons: The wifi service was the worst i have ever experienced. i couldn't send or receive messages. absolutely terrible
4.2
Jennifer
Disappointing
solo traveller
04-06-2016
Pros: The mattress was firm.
Cons: Placed on the second floor which was close to the street. I could hear loud cars racing by and people talking outside my room. My room was also on the worst floor...this was the only floor where sections of chairs were situated outside of my hotel door. It was noisey because people were sitting around talking at all hours of the night. To make things worst, the manager called me late on my second night asking me if I was staying overnight and that they could not find my reservation. Because of this, my bill was totally messed up. I had to come down to the front desk to show her my confirmation via my cell phone. They had already charged me for one night at the high rate and not the rate I secured through bookings.com. The waitress did not seat me for dinner. I had to seat myself. I thought Hiltons were supposed to be top notch. They were horrible. I will never stay at another. Also, they served stale bagles for breakfast. Just horrible.
8.8
Francesca
Excellent
family with older children
04-06-2016
Pros: The shuttle service was very helpful, we were able to park in the nearby ramp and leave our vehicle there but still go to dinner.
Cons: There was no bathroom fan so it got really warm and humid in there with all of us showering in the morning.
9.6
Harry
Exceptional
solo traveller
04-03-2016
Pros: really helpful and attentive guest service Brittney and the young driver who helped me finding my (towed away) car. Watch out for thas. Milwaukee police is ridiculously quick if you don't pay your tickets...
Cons:
10.0
Richard
Exceptional
family with young children
03-27-2016
Pros: Clint
Cons:
8.3
Julie
Very Good
mature couple
03-24-2016
Pros: We had a free up-grade to a huge suite. Breakfast was really good, loads of variety and freshly cooked to order. 15 minute walk to Harley museum.
Cons: nothing
9.6
Weekenders
Exceptional
young couple
03-22-2016
Pros: The staff is fantastic, from the front desk, the bartenders, to the shuttle driver
Cons: Bed was very hard, but that's the only complaint
8.8
Michigan
Excellent
family with older children
03-08-2016
Pros: Very convenient and excellent service.
Cons: Because it is an older property that has been beautifully renovated the rooms are small.
7.5
Little1
Good
mature couple
03-07-2016
Pros: The shuttle came in handy.
Cons: The buffet breakfast food was not very good.
10.0
Patricia
Exceptional
family with older children
02-21-2016
Pros: We were pleased with the front desk people and their assistance with us, and they were very pleasant and helpful to us. They assisted us with directions to the hotel since we were lost due to construction with I-94. They were very helpful to us since we were getting quite frantic.
Cons:
7.9
Julie
Good
mature couple
02-16-2016
Pros: Rooms were great and restaurant service on Friday morning was terrific. Omelets were amazing.
Cons: We were skipped over for room cleaning on Saturday night. The doormen ignored me 3 times entering or exiting building. Two times I was struggling with luggage and trying to open door myself. Not sure why they were there as they were not attentive at all.
9.6
Traci
Exceptional
mature couple
02-16-2016
Pros: Comfortable beds, very clean facility, large rooms, good location. We have stayed at many hotels in Milwaukee and the Hilton Garden Inn was one of our favorites.
Cons: Parking is not optimal but that is quite typical for Milwaukee.
9.2
Brianna
Wonderful
review category group of friends
02-07-2016
Pros: The staff was great we even had a little plate of food after our concert which was amazing and so nice
Cons:
10.0
Michelle
Exceptional
review category group of friends
01-18-2016
Pros: was a very nice place with very good food! Staff was very helpful and plesant! i will definately return!
Cons:
10.0
Sue
Exceptional
family with older children
01-13-2016
Pros: Staff was wonderful, beautiful building! Rooms were great!
Cons:
10.0
Brian
Exceptional
solo traveller
01-07-2016
Pros: The staff was top notch. Absolutely fantastic service. The valet, check in and bartenders were great. They were all very friendly and extremely helpful. This will be my only choice for a hotel in downtown Milwaukee.
Cons:
10.0
Katherine
Exceptional
mature couple
01-06-2016
Pros: We loved the history of the building and how it has been preserved as a lovely, comfortable hotel.
Cons: You should offer free coiffee in the lobby to guests
10.0
Francisco
Exceptional
mature couple
12-22-2015
Pros: We loved that the staff did all they could to make our stay memorable and fun. I would like to thank Clint and Chris from the front desk for all they did and the gifts we received for our 21st wedding anniversary. Thank you
Cons: That our room was not ready on time and I did not receive a phone call when it was finally ready.
7.9
Large
Good
review category group of friends
12-07-2015
Pros: Very friendly place to stay. Close to the festivities we attended.
Cons: Beimg a Hilton member and still having to pay for my childrens breakfasts. I wouldnt have minded paying if the were adults but they are still under 18
9.6
Symantha
Exceptional
mature couple
12-06-2015
Pros: Good
Cons:
10.0
Anna
Exceptional
mature couple
11-30-2015
Pros: The staff was the best!
Cons: Wasn't able to stay longer
10.0
Karen
Exceptional
mature couple
11-29-2015
Pros: The Hilton Garden Inn in Milwaukee is located in a beautiful historic building!
Everything about our stay was great!
We traveled to visit our daughter who lives
in the Historic Third and the hotel was just
a few blocks walk to her apartment! All the staff we encountered were very friendly and wanted to make sure our stay
was pleasant! We look forward to staying there again on our next visit to Milwaukee.
Cons:
9.6
Jason
Exceptional
young couple
11-24-2015
Pros: Historic building was amazing. Vaulted ceilings, large rooms, good views.
Cons: I got a parking ticket for night parking on the street right outside the hotel. It would have been great for the hotel staff to mention this rule in Milwaukee for out of town guests. This is NOT posted on signs.
6.0
Jb6998
Pleasant
family with young children
11-04-2015
Pros: Historic location.
Cons: The hotel rating was higher than merited. The room conversions for this historic building are dated. Not a 4 star.
We booked because of the advertised discount.
8.3
Paige
Very Good
young couple
11-01-2015
Pros: Clint, at the front desk, made our stay very special. He went out of his way to make sure my boyfriend had a great birthday. He was very accommodating.
Cons: We were given a handicap room, so the shower was a little different. No big deal but probably should have warned us.
6.3
Hugo
Pleasant
solo traveller
10-27-2015
Pros: The location..
Cons: Dark room which also needs a friendlier decor.
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