The guest rooms at this contemporary hotel are oversize and feature elegant bedding and comfortable, upholstered seating. This hotel is also close to a premium outlet mall with at least 90 stores. If you happen to be traveling with children or are a kid at heart, the Dinosaur Discovery Museum is located just a few miles away.
Smoke free premises. 81 units, some efficiencies. 3 stories, interior corridors. Accessibility (Call).
Pros: The room was very nice and the bed was wonderful.
family with young children
Pros: location to Ren-fair
Cons: When I booked room for 2- Q and sleeper couch, no couch, I went immediatly to the front desk with my papers for what I booked for and the end result--- I had to sleep on floor. Showed front desk my booking paper, she said to talk to booking.com, I told her I have restless leg syndrome do I need to sleep on floor, cant make young kids sleep on floor and friend just had knee surgery and response was to contact booking agent so I had to sleep on the hard floor (which I didn't sleep). Went to the bathroom in middle of night and light burned out in bathroom and everyone sleeping so couldn't have someone come up to change light in the morning at 1 am. For Breakfast-Pancake- maker broken and the french toast was real cold, bacon undesirable for which I didn't think could be possible!. The hot tub jets sending out cool water for even the other guest were complaining that had used it for the previous two and three nights-the staff put in a order to maintenance and it was fixed for the next day but we were checking out. overall was horrible. I wish I could have gave a good review. I am sorry.I have traveled all over the states and this is the first time I have had to give a review like this. Surprising to myself as well because when you walk in the hotel is beautiful and so are the room just to bad so many things were broken and I had to sleep on the floor/that the hotel couldn't find a solution except to say to me I hope your next stay with us could be better@!
Pros: Staff was friendly. They let us check in early even though they were booked the night before. Room was clean.
Cons: The bed was very firm. Not used to sleeping on a mattress that firm.
family with older children
Cons: Not very accommodating
Traveling as Couple
Pros: Very quiet .... Staff is very helpful
Pros: The room was great, plenty of room. Breakfast was delicious. Great variety. Something for everybody.
Cons: The mattress was way too firm. Also, the pillows were marked firm and soft, but I couldn't tell that much difference. They were all soft.
Pros: Room was really nice and spacious! Was not expecting a kitchenette so that was nice to have.
Cons: I did not like the sheets, seemed a little rough toward the end of the bed.
Pros: The staff was very friendly and helpful. The room was very comfortable and clean. The bed was great!