A north woods ambience enhances this contemporary family-oriented lodge with an impressive water park. Family-style bunk bed rooms and suites are available; some with a loft design and fireplace.
Smoke free premises. 139 units, some two bedrooms and kitchens. 3 stories, interior corridors. Accessibility (Call).
Pros: Eggs weren't the best beds Yes' they where very comfy I take one home!
Cons: Breakfast
10.0
Rhonda
Exceptional
family with young children
09-06-2016
Pros: The lifeguards were super friendly to kids and I really watch for that
Cons:
8.8
Carl
Excellent
family with young children
08-31-2016
Pros: The Waterpark for the kids and the life jackets that were available.
Cons:
7.1
Scott
Good
family with older children
08-24-2016
Pros: Liked the large room and the breakfast.
Cons: Wish the breakfast was included in the hotel rate.
3.3
Kaitlin
Poor
family with young children
08-24-2016
Pros: The breakfast was good. The hotel seemed clean. The manager on duty was accomodating due to our not so great occurrences during our stay.
Cons: The water park staff and lifeguards were extremely rude, and did a poor job regulating the safety of children inside the pools and on the slides. They were rude, disrepctful and seemed far more interested on conversations amongst themselves then at the task they were hired for. During checking in/out process I had heard two different customers complain of very room service. None of the other booking sites only the hotels personal site list waterpark days and hours of operation. For a waterpark resort family destination I was shocked to find out the waterpark is only open Thursday to Sunday and closes at 6 on Sunday. However for some strange reason lifeguards had closed off Lazy River and slides at 4pm Sunday. So only half the waterpark was open till 4pm on Sunday. Sadly the pool side restaurant also closed at 6 on Sunday and was not open again till Thursday. The same story applied for the arcade. This was a vacation breaker and to make matters worse the surrounding area was a virtual ghost town. Businesses were run down and in disrepair. All in all I would never travel to this location again.
7.5
Ryon
Good
family with young children
08-22-2016
Pros: Nice hotel. Polite staff.
Cons: No ATM onsite.
7.5
Sara
Good
family with young children
08-22-2016
Pros: The waterpark had activities for everyone to do.
Cons: The fact that you had to pay for breakfast on Saturday, the room didn't match the pictures of what I thought I was reserving, and I had to wait in line for almost 45 min to check in on Thursday afternoon.
5.4
Tori
Fair
family with older children
08-12-2016
Pros: The decor was great. Woods theme. Breakfast. Had choices including some protein choices.
Cons: Famous water park wasn't open MTW. THATS WHY WE PICKED IT. We got in at four and thought wow nobody's here and rushed off to baseball game. We got home from game at 12:30 am and said let's book for next night knowing we could use pool ALL day. I even said to the guy at the desk we would be able to use next day that way and also next morning. Nothing was ever said about pool. Guys said do you already have yellow paper? We never got so have with new keys and signature for next night. Next morning got breakfast...found out park schedule. Two older teens disappointed and my mom was even ticked. We ventured out to fiddle around came back and nobody even cleaned up room. Had to go down and get towels and soap. We would've liked knowing about closure from start
8.8
Deb
Excellent
family with older children
08-09-2016
Pros: Staff very friendly and helpful.
Rooms big.
Cons: Lockerroom in waterpark was not picked up or stocked well.
Dead flies in windowsills and cobwebs behind blinds!
10.0
Penny
Exceptional
family with young children
08-08-2016
Pros: The beds were very comfortable and room was very clean.
Cons: N/A
9.6
Enedina
Exceptional
family with older children
07-31-2016
Pros: I like that even when the waterpark was closed we were still able to go to an indoor pool and basically everything. The staff was friendly and kind. There was an Arcade where my grandaughter loved it soo much.
Cons:
9.6
Mindy
Exceptional
family with young children
07-29-2016
Pros: Waterpark was great!
Cons: Check in at 4pm is too late
6.3
Annamae
Pleasant
family with older children
07-27-2016
Pros: The water park
Cons: The cleanliness outside in parking lot
9.6
Stephanie
Exceptional
family with older children
07-26-2016
Pros: As a parent traveling with a child with food allergies, I appreciated having access to the ingredients in the food available for the breakfast buffet. Also liked that the hotel had posted quiet hours.
Cons: There was quite a bit of noise coming from the room above at early hours, (heavy walking/footsteps).
6.7
David
Pleasant
family with young children
07-22-2016
Pros:
Cons: unexpected extra cost at check in overcharged 86 dollars still waiting on my refund of 86 plus the 50 for deposit
8.3
Doreen
Very Good
solo traveller
07-21-2016
Pros: Beautiful room.
Cons: The water park closed Sunday at 6:pm and did not reopen until Friday.
10.0
Tom
Exceptional
family with young children
07-19-2016
Pros: Rooms were very comfy and beautiful.
Cons: The noisy air conditioner in our room. So loud we couldnt use it at night because it woke our kids.
7.5
Sarah
Good
family with young children
07-12-2016
Pros: Controlling the temperature of the room when needed, to be energy efficient. Very cool!
Cons: We only had decaf coffee cups in the room. We didn't mind heading to the lobby to grab a cup of regular though!
9.6
Lori
Exceptional
family with young children
07-09-2016
Pros: Rooms were large and clean.
Cons: Charging for breakfast is ridiculous.
Shower/toilet area could use better lighting.
9.6
Keli
Exceptional
family with young children
06-22-2016
Pros:
Cons: With the cost being so high it would have been very reasonable to include a continental breakfast
7.1
Becky
Good
family with young children
06-09-2016
Pros: The water park and game room.
Cons: When I book my room it was free breakfast it turned out it wasn't it seems kinda expensive.
7.1
Jenna
Good
review category group of friends
06-08-2016
Pros: The hotel was nice. Now that I now what days not to stay the next visit will be better.
Cons: There's nothing for kids to do once the water park and arcade close. Need to make more clear for traveling families that there's nothing for kids on monday,Tuesday, or Wednesday or even sunday if u get there later in the day it's a waste.
9.6
Michelle
Exceptional
family with young children
06-07-2016
Pros: Room was very comfortable and clean. Water park was perfect for my family, plenty of activities for everyone to enjoy. The life guards were very attentive and placed in locations all over the park. Loved the feel and decor of this hotel.
Cons: No complementary breakfast, just an expensive buffet (expensive for a larger group anyway) We had a room with a loft, while it was very nice, it was set up weird. There wasn't a bed in the loft area, just a chair, dressers and small dining table, not even a tv. I think it would be much more accommodating to have a bed in the loft and dining table down. Also, there wasn't a sink in the kitchen area.
5.4
Louis
Fair
family with young children
05-31-2016
Pros: We were there for a wedding. Activities to keep the kids happy and occupied were great!
Cons: We got 2 rooms. One had a stain that smelled like puke. Made for a rough stay in that room.
5.8
Chris
Okay
family with older children
05-25-2016
Pros: saline pools and temps in the water were perfect
Cons: better food choices and free breakfast. coffee was very acidic, should get rid of the Keurig's
wished there was better signage to get to the resort from the interstate
8.8
Richard
Excellent
family with young children
05-24-2016
Pros: It was nice to have the nice beds..the kids liked the animals on the bed..
Cons: Nothing..
9.2
Deb
Wonderful
family with young children
04-28-2016
Pros: The staff throughout the hotel was very helpful. Our room was great. The kids loved the waterpark, especially the lazy river and slides.
Cons: We skipped the breakfast buffet because it didn't seem worth the cost.
10.0
Aimee
Exceptional
family with older children
04-26-2016
Pros: The hotel, waterpark and staff were awesome. We would definitely stay again!
Cons:
8.3
Chad
Very Good
family with young children
04-25-2016
Pros:
Cons: No continental breakfast
10.0
Sherry
Exceptional
family with young children
04-21-2016
Pros: Staff were amazing! EVERYONE was crazy friendly and accommodating. Over joyed to bring us extra comforters, pillows and towels at 11pm! Seriously, best experience with staff at a hotel ever. Room and facilities were super clean, inviting and modern.
Cons: The only thing that irritated me was they put a stuffed animal on the bed, which of course my 4yr old was overjoyed with, but came with a $20 price tag. Good luck telling your kid she can't have the mascot that is sitting on the bed waiting to be her best friend! I wouldn't have minded, and even had planned to let her get something as a souvenir, I just didn't like the presentation- which was a total ambush.
9.2
Dawn
Wonderful
family with young children
04-11-2016
Pros: The room was very roomy and incredibly beautiful. The waterpark was alot of fun for everyone in my family.
Cons: The staff in the waterpark area were not the friendliest and didn't seem very happy with what they were doing. Even the kids commented to me that they thought the staff in the waterpark area were crabby.
As for the price, I do think the cost for the room was a little pricey, especially when there isn't even a complimentary breakfast included.
8.8
Jodie
Excellent
family with young children
04-07-2016
Pros: The room was plenty big and the beds were very comfortable. My kids loved the waterpark. They loved all the slides that was their favorite part.
Cons: My only complaint would be in the waterpark there were barely any tubes for anyone who wanted to use the slides. I think that the majority of the tubes were flat. You had to wait till someone decided they were done with one to be able to use them. Or watch until someone let go of one because they use the same tubes in the lazy river.
10.0
Lisa
Exceptional
family with young children
04-05-2016
Pros: All the staff was very friendly. The hotel is such a good value for what you receive! Would highly recommend to anyone!
Cons:
8.8
Christine
Excellent
family with young children
04-04-2016
Pros: Facility was nice. Kids loved the room.
Cons: Highly chlorinated water area. Made our eyes burn...
7.5
Patricia
Good
family with young children
04-03-2016
Pros:
Cons: Should have a continental breakfast
10.0
David
Exceptional
family with young children
04-03-2016
Pros: I thought everything was very clean , comfortable, and well laid out! Would definitely visit again!!
Cons:
10.0
Ken
Exceptional
family with young children
04-03-2016
Pros: Everything including the grand lodge was great and also the staff was outstanding. We will be back!
Cons: Need more help checking in and out
6.3
Julie
Pleasant
family with older children
04-02-2016
Pros: The kids loved the waterpark
Cons: #1 sheets were soiled w/hair, obviously not clean!! I talked to a friend today who also had to request clean sheets because of hairs and blood on sheets!:( how nasty! I don't know that I will come back and will not recommend . Daughter noticed maids straightening covers and brushing crumbs off. You need inspections of beds after the maids clean!!!
#2 hot tub water not hot enough to kill germs. Heavily chlorinated waters caused much respiratory issues and eye burning.
#3 common areas and stairs needed vacuuming.
8.8
Paula
Excellent
family with young children
04-01-2016
Pros: Very nice updated quality facility
Cons: Quality of bed sheets
5.8
Donna
Okay
family with young children
03-31-2016
Pros: The water park was great! I have to say Tim the manager was very hospitable and tried to rectified our complaints.
Great pizza!
Cons: Cleanliness of our room :(
Had trouble connecting to the Internet-iPad, computer, nothing worked during our whole entire stay:/. Very frustrating!
8.8
Leland
Excellent
family with older children
03-31-2016
Pros: Great rooms! Comfy beds. Lots of fun for the kiddos!!
Cons: Housekeeping came, but didn't vacuum either of our rooms, we had to ask for the vacuum...then they came and did it. No replacement of used towels.
10.0
Jon
Exceptional
family with young children
03-31-2016
Pros: The resort was clean and staff was eager to assist with anything!! Food was great and reasonably priced also
Cons:
10.0
Grammie
Exceptional
family with young children
03-30-2016
Pros: The grandkids loved it. The room was large enough for them to run around in and the water park was great.
Cons:
9.2
Ro
Wonderful
family with older children
03-29-2016
Pros: Very comfortable and clean. Not too big and price reflects well.
Cons: Everything was fine
8.3
Craig
Very Good
family with young children
03-27-2016
Pros: The waterslides were the main attraction.
Cons: No type of meat for breakfast like sausage or bacon.
10.0
Shannon
Exceptional
family with young children
03-20-2016
Pros: Everything was great in the room!
Cons: The water temperature is a little cold.
9.2
Tara
Wonderful
family with young children
03-19-2016
Pros: The price was amazing,guest laundry, and workout facility
Cons: No ATM,ran out of water and low on towels in work out facility.
6.3
Mark
Pleasant
family with older children
03-15-2016
Pros: Rooms were nice. Arcade was good.
Cons: Waterpark was evacuated several times due to pooping from little kids. Gave us less time to use the facilities.
9.6
Christopher
Exceptional
young couple
03-08-2016
Pros: Facilities.
Cons:
9.6
Melissa
Exceptional
family with young children
03-08-2016
Pros: the variety of water park activities. Caters to all ages.
Cons: cost was a bit high. Was thankful though for honoring military discount.
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