Extended Stay America-Milwaukee-Wauwatosa

AAA Inspector Rating
8.7
Pleasant
40 Guest Ratings
11121 W North Ave
Wauwatosa, WI 53226- Map It
Photos
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AAA Inspector Notes
While every guest unit at this hilltop hotel has kitchens, the pots, pans, flatware and plates must be requested at the front desk. All guest rooms have comfy upholstered armchairs. Smoke free premises. 122 efficiencies. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
US 45 exit 42A, just n. 11121 W North Ave 53226.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, wireless Internet.
Guest Services
coin laundry.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 40 guests
Showing reviews 1 - 5 of 43
7.5
Ivan
Good
young couple
04-17-2017
Pros: Very clean and just the right amount of towels
Cons: The breakfast variety
5.0
Scott
Fair
solo traveller
04-15-2017
Pros: Full size fridge and cook top.
Cons: I didn't like that I had $700.00 dollars worth of tools stolen out of my truck. They have no outside cameras so contractors beware. Lots of shady activity at night.
2.5
Tanja
Poor
review category group of friends
04-10-2017
Pros:
Cons: We got there at 4:30pm and check in is at 3pm and they told us we had to wait because they didn't have any clean rooms available. We finally got our room and it smelled like BO and weed. There was also makeup on our pillow case that was not from either one of us. Clearly the cleaning staff did not do a good job. I called the front desk to request another room and the phone just kept ringing. No one answered so I had to walk back to the front desk and request another room. That took about 30 minutes. We finally get another room and it also smelled horrible. I wanted to cancel and go somewhere else but we were already running late and other hotels were booked. I looked at the rate and it also was 30 dollars less than what I paid for and I asked for a price adjustment especially for the inconvenience and they didnt permit it. Horrible ugly hotel with horrible staff. I wouldn't recommend this hotel to anyone.
7.1
Frequent
Good
review category group of friends
03-27-2017
Pros: It was quiet, front desk staff was very informative and friendly both when checking in and when checking out.
Cons: Paper towels in the kitchen would've been nice. Ash trays for smoking directly outside front door was a turn off, we had to walk thru the cloud to get inside the building. Nearest restaurant service was terrible.
3.8
Jacqueline
Poor
family with young children
03-21-2017
Pros:
Cons: Upon entering our rooms, first thing I noticed that the rooms had NO carpet, I have knee implants, I slipped and fell twice, the first night. I couldn't do what I was invited to do in Milwaukee because the second time I fell, I couldn't get up without help, so I had to lay there on the floor until my room mate came back and helped me off the floor and into bed. I stayed in bed all day in pain, while the rest of my party enjoyed the event we came for. My youngest grand-daughter was trying to sit in a chair and as she was attempting to sit the chair rolled back from under her, she fell, a tooth was knocked loose, there was a big "BOOM" and the rest of us looked on at the crying children and the upset parent. The fall was so hard that the tooth that was loosened came out while my grand daughter was later eating pizza AND she accidentally SWALLOWED the tooth, to top all of that off, we received a call from the front desk that we were, "too loud," I apologized and tried to explain what the "NOISE," was, but, I got "hung-up" on. Our check-In, acted as he was nervous checking us in, he confused us with the rule about putting a HOLD on my credit card. At check out, I explained our stay and nothing was done or said. I feel cheated out of what was suppossed to be a Surprise, Speacial Event for a loved one. It was everything but that. I spoke with the front desk clerk at check out she said she would speak with her manager. I have not heard anything from anyone. I'm VERY disappointed with Extended Stay, I've stayed with Extended Stay many many times and it was fine, but this must be something else or either the rules have changed, because I've never stayed at one where, the kitchen utensils and such were NOT provided for you. Well they were, but you have to PAY additionally for them, I was STUNNED.
Showing reviews 1 - 5 of 43