Country Inn & Suites By Carlson - West Bend

AAA Inspector Rating
8.7
Excellent
37 Guest Ratings
2000 Gateway Ct
West Bend, WI 53095- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room2.8
Bath2.5
Public Areas2.9
AAA Inspector Notes
This hotel has a lot to offer besides its fine location near the Kettle Moraine Ice Center and the Museum of Wisconsin Art. Guest rooms have large desks with leather chairs and elegant bedding. Smoke free premises. 58 units. 3 stories (no elevator), interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 45 exit 68 (Paradise Dr), just se. Located in a commercial area. 2000 Gateway Ct 53095.
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub.
Guest Services
valet laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 37 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: The full breakfast is a great feature- loved the indoor pool and hottub being open late too- great location near tons of shopping and dining, plus cookies at front desk made coming and going a little sweeter.
Cons: nope- all in all it was a great stay!
10.0
Anonymous
Exceptional
08-11-2017
Pros: We've stayed here before, and glad to have gone back! The staff are excellent, and the breakfast is really impressive. Room was comfortable, and we'll definitely come back!
Cons: No. All good.
8.0
Anonymous
Very Good
08-11-2017
Pros: The hotel was clean well kept and homey. Breakfast was adequate hot and cold selections. Complimentary wifi .
Cons: I did not get the room I booked online. It was supposed to be a king suite but was 2 queens in a regular room. It slept us fine but still not what I booked. The next day nothing else was available asked for a price adjustment but haven't yet seen the bill
3.0
Anonymous
Poor
08-11-2017
Pros:
Cons: Was good in the past, Very good in fact. But has gone way down hill. Smelly rooms. renovation is taking years to complete, per the staff. had to see 2 different rooms before we could take one with the least amount of smell.
7.0
Anonymous
Good
08-11-2017
Pros: I love the brand as they all have similar amenities.
Cons: This hotel had some problems with the rooms that I got tired of having corrected though the staff was very accommodating.
Showing reviews 1 - 5 of 50