Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel offers a trendy, inviting lobby area and well-coordinated guest rooms featuring a two-tier desk. Some rooms have a sofa sleeper and a few have a balcony.
Smoke free premises. 100 units. 4 stories, interior corridors.
Cons: had to ask twice to have room cleaned, then when it was done, left dirty towel on bathroom floor, did not clean sink or tub and did not change bedding, i complained and only got an adjustment of $10 off bill!! not happy and will not stay there again
family with young children
Cons: Coffee maker in room didn't work .so I had to buy coffee in the shop . Ceiling was peeling needed some repairs.
Pros: Not much to say we really liked. Everything was just ok
Cons: Shower pressure was not very good because the lever to activate it seemed broken and not circulating all water to the shower head, the pool area did not have any towels and the hot tub was way too hot (took about five minutes to slow submerge into it because the water was so hot). The front desk person also didn't seem to be too happy about checking us in and when she saw we were standing wet at the elevator, didn't bother to ask if we saw towels to use in the pool area oral ask if there were towels available in the pool area.
Cons: Your staff was unable to aid me with reservation for return trip. I stayed in Motel 6 in Casper on Sunday night.
Pros: Room was very nice and clean and bed was very comfortable.
Cons: Check in could have gone a little smoother.
Pros: This hotel is always exceptionally clean and the staff is so helpful and friendly. We come to Casper every May for the state track and field event and this is always our choice. I make our reservations months in advance to be sure we get a room here. Thanks for always making us feel right at home, and keep up the great work!
Pros: Nice location.
Cons: Pool could have been working. Hot tub was very hot.
family with older children
Pros: Nice front desk staff
Cons: Need more breakfast staff
Earlier bar hours
Pros: Just like it all
Pros: Clean and comfortable.
Cons: The bistro was the only coffee or food option.
Pros: Loved the restaurant setting for meals. Great to get away from the breakfast room look
Cons: Remodel looks like it has a few bugs. Elevator has a disturbing scraping noise. Ice machine draining water to awkward visible drain.
Pros: It was comfortable, quiet, clean and affordable.
Pros: Beautiful decor and new facilities
Cons: We had a hard time getting the maid(s) to clean our room and change our sheets., even after complaining to the front desk
Pros: Location. It was clean.
Cons: The pool was small and closed most of the time. the hot tub was to hot. No breakfast. the beds were ok, not real comfortable. For the money we paid I would expect a lot more.
review category group of friends
Pros: Awesome place to stay. Staff was nice. Room was clean and well furnished. Denny's was right next door so that was very convenient.
Pros: Breakfast (not included) was excellent
Pros: Nice location and a clean hotel.
Cons: There was a cable pulley sound coming from the elevator which did wake me up through the night. The bathtub faucet had to be fixed to allow the flow of water to go through the shower nozzle.