Lexington at Jackson Hole Hotel & Suites

AAA Inspector Rating
8.7
Excellent
334 Guest Ratings
PO Box 1712
Jackson, WY 83001- Map It
Photos
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AAA Inspector Notes
This hotel has a gorgeous lobby and stunning chandelier. A variety of room types is available featuring upscale bedding and custom furnishings. Only the interior buildings have an elevator. Some guest rooms feature a gas fireplace, ski racks and a ceiling fan. A large walk-in shower and radiant heated floors are available in some bathrooms. Smoke free premises. 91 units, some efficiencies. 2-3 stories (no elevator), interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just n of jct US 26/89/191; at N Cache St and Mercill Ave; downtown. 285 N Cache St 83001 (PO Box 1712).
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet, safes.
Sports & Recreation
hot tub, bicycles.
Guest Services
valet and coin laundry, airport transportation, area transportation.
Terms
check-in 4 pm, 3 day cancellation notice-fee imposed, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 334 guests
Showing reviews 1 - 5 of 50
10.0
Melissa
Exceptional
review category group of friends
04-17-2017
Pros: Excellent location! The bed was SO comfortable, and the bathroom/vanity had heated floors. 5 stars all around.. the staff was incredibly helpful and kind. Also, the continental breakfast was the best I've ever had at a hotel.. wide array of options!
Cons:
9.2
Felice
Wonderful
solo traveller
03-25-2017
Pros: Location.
Cons: Breakfast- pretty basic.
8.8
Heather
Excellent
young couple
03-21-2017
Pros: The breakfast was very tasty and had a lot of options. The location was wonderful and it was easy to get around town (walking) and to the park and to skiing. The room was very clean and had nice touches, such as heated tile floors. We utilized the pool and hot tub, which were both nice and clean.
Cons: We were awoken pretty early every morning to snow plows beeping and backing up in the parking lot (before 7am).
5.8
Hjf
Okay
solo traveller
03-16-2017
Pros: the younger staff were helpful and friendly and the room was comfy. The location in Jackson is very central and convenient.
Cons: Older staff and management were unhelpful and lacked customer service eg. 1. Airport Pickup Communication-They could not seem to understand I was arriving by public bus transport from Salt Lake City and responses to email were slow so I made my own way to the hotel on arrival in Jackson 2. Apart from the last day, the Minivan transport to the mountain was full . Complementary public transport is provided but there was general frustration from guests about this system. 3. On my last day our minivan was involved in an accident in a white out on return from the mountain. This was not the driver's fault and she was very concerned for our welfare. However when we returned from this stressful event ,there was absolutely no concern shown by the Management of our ordeal or follow up. The bruises on my leg where I was pushed against the seat in front were quite serious and still extremely painful. Other guests were also surprised by this lack of concern 4. On Check out planning ,I asked instead of airport transfer if I could arrange transfer to my next accommodation which was about 5 miles away. I was told this would not be possible, there was a lack of staff available and that they would not be able to find it and that they were not "a taxi service". 5. I found that my stored luggage was just left near the reception desk in the main entrance and was not in a secure area at all. This is the first negative review I have ever posted on booking.com after many years of travel.
9.2
Claire
Wonderful
family with young children
03-12-2017
Pros: Staff and shuttle
Cons:
Showing reviews 1 - 5 of 50