Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
From the moment you walk into this hotel, you will notice the beautiful furnishings and upscale appointments. Rooms and bathrooms offer upscale bedding, a granite vanity and some units with two sinks. If you are traveling with a small group, be sure to inquire about a room with a sofa bed.
Smoke free premises. 122 units. 2 stories (no elevator), interior/exterior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 62 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
07-21-2017
Pros: Breakfast staff and breakfast was the best part. The servers were very warm and attentive and obviously took pride in their product. Overall very nice room and on the large side.
Cons: The building and decor/carpet is older and shows it. Most of the staff was great but one of them was grumpy. That was disappointing.
8.0
Anonymous
Very Good
07-21-2017
Pros: the morning breakfast attendant was very helpful and friendly.
Cons: The room was a bit cold upon entering and the heater only worked moderately well.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Lobby very tastefully done and inviting.
Cons: Fire alarm went off unexpectedly during the night, but no issues found.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Everything was great! The room was super clean and nice. The staff was amazing and breakfast was much nicer than we expected. The breakfast attendant was super helpful and kind to our kids. By far the best 2 1/2 star hotel we have ever stayed!
Cons: Everything was great.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Blown away By how nice this place was for the price! I'm a Marriott or double tree, traveler, but this was a true hidden gem!
Cons: Wyoming, it's cold...
10.0
Anonymous
Exceptional
07-21-2017
Pros: Great breakfast
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: Our experience was a good one staff was great
Cons:
6.0
Anonymous
Pleasant
07-21-2017
Pros:
Cons: Lights are very bright in main hall and kept Me up
3.0
Anonymous
Poor
07-21-2017
Pros: The decor of the lobby is nice
Cons: No in room entertainment options. Basic non HD channels and 'high speed' internet is an actual joke. Will take 5-10min to check email.
10.0
Anonymous
Exceptional
07-21-2017
Pros: updated and clean rooms with all amenities. Shower had good pressure.
Cons: no
10.0
Anonymous
Exceptional
07-21-2017
Pros: Fantastic facility! Wonderful decorations, and great night's rest. Breakfast was great as was the staff!
Cons: Nope
8.0
Anonymous
Very Good
07-21-2017
Pros: Breakfast was wonderful and our host was fun and friendly. The room was comfortable with quality toiletries. The bed was soft and inviting.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: The location and it is a great pet-friendly place to stay.
Cons:
7.0
Anonymous
Good
07-19-2017
Because there is no elevator,...
Pros: The beds were comfortable and clean. The breakfast was really good with a lot of selection.
Cons: We could not believe there was no elevator. It was very inconvenient to be put on the second floor. With three people (one was a six-year-old so not much help carrying bags), we had quite a bit of luggage and had to make several trips to carry it up the stairs. This was not very family friendly.
I wanted to take a bath, but the plug on the tub didn't work and the hot tub was closed when we got there. I am prone to muscle and joint aches and pains so a warm bath or hot tub would have been nice. In addition, the toilet and bath tub looked like they were for a child. Very, very small.
The carpeting in our room was not very clean.
9.2
Anonymous
Wonderful
07-17-2017
Excellent choice
Pros: Large comfortable room. Parking right at the back door.
Cons: Nothing. Everything was great.
10.0
Anonymous
Exceptional
07-17-2017
Really nice stay!
Pros: The room was large, clean, and had nice bedding. Bathroom was squeaky clean with two sinks - one inside the bath & one outside. The bathroom had nice/new tile and a mirrored closet. King size bed, large flat screen tv, 2-person sofa, coffee table, fridge, and end tables. And for people traveling with dogs the room had 2 doors-one of which opened outside so you can easily take pups in & out.
Cons: Pillows were a little too plump.
9.2
Anonymous
Wonderful
07-16-2017
Comfort/Clean & Fun!
Pros: Great variety in continental breakfast & Dan was quite a character! Dan kept all the food well stocked & willingly helped with waffle making, etc.
Pool is open 24/7!!!
Room was very clean & we loved the bathroom setup with sink in bathroom & full sink/counter outside bathroom.
Cons: No complaints!
10.0
Anonymous
Exceptional
07-11-2017
Exceptional
Pros: Awesome service, great room, and the best breakfast we've ever had!
Cons: Nothing
10.0
Anonymous
Exceptional
07-09-2017
Best Breakfast Ever by Dan!
Pros: Nicest place in this town! 24 hr services and pool/spa. Dan the breakfast guy,was great!!!
Cons:
2.9
Anonymous
Poor
07-03-2017
AWFUL
Pros: Nothing
Cons: Rooms were not clean, Where you eat Breakfast was dirty, Didn't like anything about the place would never stay there again
10.0
Anonymous
Exceptional
06-29-2017
Best Western was awesome!
Pros: Comfortable bed. Friendly staff.
Cons:
10.0
Anonymous
Exceptional
06-27-2017
This is the place to...
Pros: Great place!
Cons: Nothing
9.2
Anonymous
Wonderful
06-19-2017
Great family friendly hotel
Pros: Great customer service
Cons: Carpet in the room was very dirty
8.8
Anonymous
Excellent
06-13-2017
Fabulous
Pros: Great breakfast!
Cons: Hot tub was broken and it was a main reason we chose the hotel.
9.2
Anonymous
Wonderful
06-10-2017
Loved it and the staff...
Pros: I wanted to take the pillows (i didnt) but they were comfortable! Super clean! Loved that the pool and fitness center are open 24/7
Cons: The gym key card issue. Also, more healthier options at breakfast
9.6
Anonymous
Exceptional
05-30-2017
Great service and very friendly!
Pros: Breakfast attendant (believe his name was Dan) was excelllent and very friendly!!! We enjoyed going down for breakfast every day! He interacted with everyone and everyone seemed to just love him!! Definitely one of the best employees you have there from what we seen!!
Cons:
10.0
Anonymous
Exceptional
05-28-2017
Exceptional
Pros: We love this place and have stayed here several times.
Cons:
9.6
Anonymous
Exceptional
05-21-2017
Great place for a stopover
Pros: Great hotel for a stopover. Very efficient, helpful reception staff. Lovely breakfast with great service!
Cons:
10.0
Anonymous
Exceptional
05-06-2017
Exceptional
Pros: Staff was very friendly, made us feel very welcome. The guy who was the staff for the continental breakfast was very friendly, upbeat, positive and accommodating you can tell he likes his job and goes above and beyond it was nice to start out our day with his friendly service.
Cons:
10.0
Anonymous
Exceptional
04-26-2017
Excellent value!
Pros: Very comfortable beds, plentiful (fluffy!) pillows. Facility & room very clean. I really liked that the room had outside door as well as hall door. We were able to park the car right at the door - very handy.
Cons: Nothing that I can think of!
9.2
Anonymous
Wonderful
04-21-2017
Nice place to stay after...
Pros: Comfortable, just a little on the hard side. Pillows could be better. Very clean
Cons: The lighting could be much better especially in the bathroom.
9.6
Anonymous
Exceptional
04-20-2017
I'd stay here again
Pros: Nice room, spacious. Liked the hot tub. Breakfast was great too
Cons:
10.0
Anonymous
Exceptional
04-18-2017
Great Hotel!
Pros: Loved the food!!! Excellent breakfast! Extremely friendly staff! Great roomand size! Excellent value too!
Cons:
10.0
Anonymous
Exceptional
03-20-2017
Great Stay, Courteous Staff
Pros: Comfy bed. The gentlemen who works the front desk went out of his way to help me with paperwork. All staff was courteous and helpful.Having a restaurant and lounge on site was great after a days work. Good breakfast as well.
Cons:
10.0
Anonymous
Exceptional
02-22-2017
Perfect place to stop for...
Pros: Allt til fyrirmyndar
Cons:
9.2
Anonymous
Wonderful
02-09-2017
Restorative
Pros:
Cons: Ants
9.2
Anonymous
Wonderful
01-17-2017
Excellent and brand spanking new
Pros: This is a very new hotel, so it was clean and well designed. The beds were comfy and the hot tub was much appreciated. It's near the highway, not the town, but there's a thai restaurant in town that is AMAZING, so definitely go there instead of the hotel pub.
Cons:
10.0
Anonymous
Exceptional
01-10-2017
Nice place for tired travelers!
Pros: The breakfast was good but the guy working breakfast was awesome!! Happy and wanted to make sure everyone else was happy too! And the chocolate muffin I grabbed was great a day later.
Cons:
10.0
Anonymous
Exceptional
12-28-2016
Best place to stay in...
Pros: Beautiful hotel. We loved the breakfast in the morning followed by playtime in the heated pool. Everything was very nice and the staff was very friendly and helpful. Will definitely stay here again next time we are traveling.
Cons:
7.5
Anonymous
Good
12-16-2016
Good
Pros: Clean and up to date facility. Breakfast was complete
Cons: Unsecure internet.
10.0
Anonymous
Exceptional
10-26-2016
Exceptional
Pros: The breakfast and host were great.
Cons:
9.2
Anonymous
Wonderful
10-21-2016
Superb
Pros:
Cons: Pet roomupset my allergies. I have an allergy free pet. NO accidents.
9.6
Anonymous
Exceptional
09-29-2016
Good place for those of...
Pros: Large older facility-was assigned a handicap room as requested. Ground floor with parking by the door-excellent! Very roomie and would accommodate wheelchairs with ease!
Had second door accessing the inside hallway for our walk down to the deck and breakfast in the morning! (But a LONG walk it was)
Great staff - breakfast room attendant was most courteous and helpful!
Cons:
8.3
Anonymous
Very Good
09-28-2016
Very good
Pros: great beakfast
Cons:
9.2
Anonymous
Wonderful
09-27-2016
Would stay again
Pros: The room was nice, the staff was really nice, and the breakfast was great.
Cons: Blood stain on mattress cover, and very slow draining tub.
10.0
Anonymous
Exceptional
09-24-2016
Best kept secret in Rawlins,...
Pros: Very nice updated hotel. Beds were very comfortable. The male staff member in the breakfast area was friendly and helpful. The staff were very accommodating for our pets. A terrific place to stay.
Cons:
10.0
Anonymous
Exceptional
09-01-2016
Exceptional
Pros: Easy and Clean!
Cons:
5.4
Anonymous
Fair
08-23-2016
Adequate stay
Pros: Breakfast host was delightfully friendly and accommodating.
Cons: Bed not particularly comfortable. hate hotels that don't have opportunity for fresh air. Bright lights in hallway and noisy corridor impacted quality of stay. Bar and breakfast areas dark.
9.6
Anonymous
Exceptional
08-14-2016
Exceptional
Pros: Beds , modern rooms
Cons: Only stayed few hours had long trip, do it was abit pricey
10.0
Anonymous
Exceptional
08-05-2016
Enjoyed our stay.
Pros: Wonderful staff. Very clean room. Comfortable beds. Breakfast was above average. I would definitely recommend this hotel.
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