Pros: Great friendly staff that was helpful with local information about businesses, restaurants etc.
Cons:
5.0
Anonymous
Fair
07-21-2017
Pros: Friendly staff, nice and clean, with everything you might need.
Cons:
5.0
Anonymous
Fair
07-21-2017
Pros: It was available.
Cons: Worst bed I have ever slept on and the pillows were very thin.
4.0
Anonymous
Disappointing
07-21-2017
Pros: Friendly staff
Cons: The railroad tracks, very old looking and uncomfortable table to work at. Appreciated the Wifi though.
1.0
Anonymous
Very Poor
07-21-2017
Pros:
Cons: The pool water was murky and ice cold, the hot tub wasn't working and the other guests where not friendly towards children. The room wasn't clean but very large.
6.0
Anonymous
Pleasant
07-21-2017
Pros: good price
Cons:
9.2
Anonymous
Wonderful
07-19-2017
Superb
Pros: Newly renovated. Spiffy.
Cons: Was not given an opportunity to request a discount through the web site.
7.9
Anonymous
Good
07-18-2017
Saturday night in Torrington
Pros: No breakfast, Bed was comfortable, room was clean, good shower
Cons: When I arrived with a confirmation number, I had no reservation or confirmation number on file. Thanks to Caitlyn at the front desk she who was very professional and handled the situation and securred me a room, Provided me with a receipt, and apologized. This young lady deserves recognition. I was also given a lower rate than Booking.com offered
7.5
Anonymous
Good
07-11-2017
Good
Pros: Convenient to other places in the town
Cons: Breakfast was not great
7.1
Anonymous
Good
07-04-2017
Convenient.
Pros: Convenient to where we were heading. Next to large store for provisions.
Cons:
8.3
Anonymous
Very Good
06-14-2017
Very good
Pros: The friendliness.
Cons: It is an old property and could use some updating, but felt clean and friendly which is most important to me.
8.3
Anonymous
Very Good
05-27-2017
Very good
Pros: It was alright as a stop on our journey north.
Cons: The location.
10.0
Anonymous
Exceptional
01-29-2017
overall it was clean and...
Pros: I was disappointed the jacuzzi was broken. Wish they would have said that when I booked room.
Cons: Pool area was very cold.
5.8
Anonymous
Okay
10-17-2016
Okay
Pros: Staff were friendly. Helped suggest a good restaurant
Cons: Bathroom still had hair from previous occupant. Kinda grungy looking overall. Wife got a rash from the complimentary lotion. Ice machine was broken.
6.7
Anonymous
Pleasant
10-04-2016
All and all the stay...
Pros:
Cons: The shower didn't work well at all
3.8
Anonymous
Poor
09-10-2016
Poor
Pros:
Cons: Curtain off the rod, horrid stink in the frig, smell of cigarettes in hallway, slow maid service
7.1
Anonymous
Good
09-06-2016
Good Value and Friendly Staff
Pros: The bed was comfortable, and all the facilities provided were in good working order. Staff were friendly.
Cons:
5.8
Anonymous
Okay
08-19-2016
Okay
Pros: Friendly staff and room was clean and well kept.
Cons: The room was extremely hot 90 plus degrees inside the room and 105 degrees outside. The air conditioner took about 12 hours to really cool the room down. It was practically unbearable to sleep the first night due to the temperature. We asked for a different room with a better a/c but were told all the rooms had the same a/c units. An investment in newer air conditioners would be a good idea.
7.5
Anonymous
Good
08-08-2016
Good
Pros: The rooms are clean and the staff was very helpful.
Cons: Our original room had a very bad stink in it. It smelled like something died under the bed. The hot tub in the hotel was not working and we were looking forward to using it after a long cold day on a motorcycle in the rain.
10.0
Anonymous
Exceptional
08-02-2016
Exceptional
Pros: The staff was awesome and friendly
Cons:
6.3
Anonymous
Pleasant
07-17-2016
One night stop
Pros: Everything was adequate
Cons: Bed was a bit hard; hall needed to be vacuumed.
7.9
Anonymous
Good
06-28-2016
Good
Pros: I like the room it was very comfortable and accomadating
Cons: The hottub was not filled and didn't work!
8.8
Anonymous
Excellent
06-22-2016
Fabulous
Pros: The room was very clean, quiet and comfortable.
Cons: The breakfast was pretty skimpy.
9.6
Anonymous
Exceptional
06-09-2016
AMZANING
Pros: The bed was amazing
Cons: Nothing
8.3
Anonymous
Very Good
05-31-2016
Good for money
Pros: nice room for the amount that we were there.
Cons: Not a great selection for breakfast.
Room looked out at the parking lot of a grocery store, and people there looked in so had to keep curtain closed.
8.3
Anonymous
Very Good
05-24-2016
Stay was very nice
Pros: Staff extremely helpfull and friendly
Cons: Breakfast could be better
5.4
Anonymous
Fair
03-08-2016
Passable
Pros: Easy to find staff very friendly
Cons: After check in o my had one SS with myself and two kids. Charged for two beds and they said the price was he same with one bed or two. Little frustrating to hear that.
7.5
Anonymous
Good
11-19-2015
Good
Pros: They were very nice!
Cons: Nothing was wrong
5.8
Anonymous
Okay
11-05-2015
Okay
Pros: The housekeeping staff was efficient.
Cons: Small, old, minimal.
7.5
Anonymous
Good
10-06-2015
Slept well and refreshed with...
Pros: This was our 1st stay on a tour of 21days , the selection for breakfast was one of the best. Their breakfast room was spacious and pleasant. We would go again if travelling that way again.
Cons:
4.2
Anonymous
Disappointing
09-30-2015
Worst stay ever
Pros: Nothing
Cons: The hot tub is broke been broke for months I drove for ten hours wanted to relax in the hot tub only reason why I booked there or would've booked somewhere else also train tracks right next to place train woke me up at five in the mornin everyday
8.8
Anonymous
Excellent
09-04-2015
Pleasant
Pros: Easy access. Next door restaurant. Good breakfast. Good location.
Cons:
8.3
Anonymous
Very Good
08-16-2015
Wedding stay
Pros:
Cons: The breakfast was only continental.
7.5
Anonymous
Good
05-23-2017
Good
Pros:
Cons:
7.5
Anonymous
Good
09-03-2016
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
08-13-2016
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
07-05-2016
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
06-23-2016
Exceptional
Pros:
Cons:
5.0
Anonymous
Fair
06-22-2016
Place was okay, but not...
Pros:
Cons:
7.9
Anonymous
Good
06-22-2016
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
03-09-2016
Exceptional
Pros:
Cons:
6.0
Anonymous
Pleasant
03-08-2016
Pleasant
Pros:
Cons:
5.4
Anonymous
Fair
09-19-2015
Passable
Pros:
Cons:
7.5
Anonymous
Good
09-01-2015
Good
Pros:
Cons:
7.5
Anonymous
Good
08-30-2015
Good
Pros:
Cons:
7.1
Anonymous
Good
08-08-2015
Short, but comfortable
Pros:
Cons:
7.1
Anonymous
Good
07-24-2015
Good
Pros:
Cons:
3.8
Anonymous
Poor
07-21-2017
Poor
Pros:
Cons: Coffee maker was broke, facility was too close to the trains. Couldn't sleep due to the noise.
7.9
Anonymous
Good
10-17-2016
Great for the sound sleeper.
Pros: Breakfast better than average continental. Deacons Restaurant next door recommended.
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