Cons: Curtain off the rod, horrid stink in the frig, smell of cigarettes in hallway, slow maid service
7.1
Wesley
Good
young couple
09-06-2016
Pros: The bed was comfortable, and all the facilities provided were in good working order. Staff were friendly.
Cons:
5.8
Ashley
Okay
family with young children
08-19-2016
Pros: Friendly staff and room was clean and well kept.
Cons: The room was extremely hot 90 plus degrees inside the room and 105 degrees outside. The air conditioner took about 12 hours to really cool the room down. It was practically unbearable to sleep the first night due to the temperature. We asked for a different room with a better a/c but were told all the rooms had the same a/c units. An investment in newer air conditioners would be a good idea.
7.5
Alyssa
Good
young couple
08-08-2016
Pros: The rooms are clean and the staff was very helpful.
Cons: Our original room had a very bad stink in it. It smelled like something died under the bed. The hot tub in the hotel was not working and we were looking forward to using it after a long cold day on a motorcycle in the rain.
10.0
Anita
Exceptional
family with young children
08-02-2016
Pros: The staff was awesome and friendly
Cons:
6.3
Dorthyk
Pleasant
family with older children
07-17-2016
Pros: Everything was adequate
Cons: Bed was a bit hard; hall needed to be vacuumed.
7.9
Sandra
Good
mature couple
06-28-2016
Pros: I like the room it was very comfortable and accomadating
Cons: The hottub was not filled and didn't work!
8.8
Gary
Excellent
mature couple
06-22-2016
Pros: The room was very clean, quiet and comfortable.
Cons: The breakfast was pretty skimpy.
9.6
Rebecca
Exceptional
young couple
06-09-2016
Pros: The bed was amazing
Cons: Nothing
8.3
Anonymous
Very Good
solo traveller
06-08-2016
Pros: Nice and quiet!
Cons:
8.3
Johnnie
Very Good
family with older children
05-31-2016
Pros: nice room for the amount that we were there.
Cons: Not a great selection for breakfast.
Room looked out at the parking lot of a grocery store, and people there looked in so had to keep curtain closed.
8.3
Linda
Very Good
review category group of friends
05-24-2016
Pros: Staff extremely helpfull and friendly
Cons: Breakfast could be better
1.0
Amber
Very Poor
Solo Traveler
05-08-2016
Pros:
Cons: The pool water was murky and ice cold, the hot tub wasn't working and the other guests where not friendly towards children. The room wasn't clean but very large.
5.4
Suzanne
Fair
family with older children
03-08-2016
Pros: Easy to find staff very friendly
Cons: After check in o my had one SS with myself and two kids. Charged for two beds and they said the price was he same with one bed or two. Little frustrating to hear that.
4.0
Verified Hotel Guest
Disappointing
12-14-2015
Pros: Friendly staff
Cons: The railroad tracks, very old looking and uncomfortable table to work at. Appreciated the Wifi though.
7.5
David
Good
family with older children
11-19-2015
Pros: They were very nice!
Cons: Nothing was wrong
5.8
Cheryl
Okay
solo traveller
11-05-2015
Pros: The housekeeping staff was efficient.
Cons: Small, old, minimal.
5.0
Kenneth
Fair
Business Traveler
10-23-2015
Pros: It was available.
Cons: Worst bed I have ever slept on and the pillows were very thin.
5.0
Jeffrey
Fair
Solo Traveler
10-22-2015
Pros: Friendly staff, nice and clean, with everything you might need.
Cons:
7.5
Margaret
Good
mature couple
10-06-2015
Pros: This was our 1st stay on a tour of 21days , the selection for breakfast was one of the best. Their breakfast room was spacious and pleasant. We would go again if travelling that way again.
Cons:
4.2
Joshua
Disappointing
solo traveller
09-30-2015
Pros: Nothing
Cons: The hot tub is broke been broke for months I drove for ten hours wanted to relax in the hot tub only reason why I booked there or would've booked somewhere else also train tracks right next to place train woke me up at five in the mornin everyday
4.0
Verified Hotel Guest
Disappointing
Traveling as Couple
09-16-2015
Pros:
Cons: Flying bugs around windows.
10.0
James
Exceptional
Solo Traveler
09-05-2015
Pros: Great friendly staff that was helpful with local information about businesses, restaurants etc.
Cons:
8.8
Steve
Excellent
review category group of friends
09-04-2015
Pros: Easy access. Next door restaurant. Good breakfast. Good location.
Cons:
8.3
Jec
Very Good
mature couple
08-16-2015
Pros:
Cons: The breakfast was only continental.
5.0
John
Fair
mature couple
07-07-2015
Pros: Bed was comfortable. Shower felt good.
Cons: When we arrived, we were given a room. Went to it, the key did not work. Back to the desk, new key. Back to room, opened door, someone else was in the room! Given another room, went to it, key did not work! We were told wrong room! Our name was mixed up w someone else! Finally we were given a room, that we could get in! All of this running around, up & down stairs. Not once did staff offer to help w our things. A real dissapontment, since my husband is handicap. (Combat wounded veteran)
The grounds was in bad need of repair, & weeding!
7.1
Janna
Good
family with older children
06-28-2015
Pros:
Cons: The pool temperature was cold and the hot tub didn't work
4.6
Anonymous
Disappointing
mature couple
06-25-2015
Pros: location,
Cons: old tired dirty, pool was gross, hallways dirty, lobby smelled, breakfast was poor. room was marginally ok, but very small
7.5
Terrance
Good
mature couple
06-11-2015
Pros: Good location near the West Gate of Yellowstone.
Cons: Nothing really.
3.3
Anonymous
Poor
solo traveller
04-19-2015
Pros: Bed was comfortable .
Cons: The room was dirty.
8.8
Dave
Excellent
mature couple
03-30-2015
Pros: Location and comfort
Cons:
7.5
Anonymous
Good
solo traveller
03-07-2015
Pros: HOw can I answer when the choices are in Chinese??????
Cons:
7.5
Edward
Good
mature couple
12-11-2014
Pros: A grocery store next to the motel.
Cons: The train crossing so close.
7.9
James
Good
solo traveller
11-05-2014
Pros: Everything was very good staff was excellent
Cons:
5.8
Clay
Okay
mature couple
10-12-2014
Pros:
Cons: Price was high for facilities. Bathroom was small.
7.5
Anonymous
Good
mature couple
09-30-2014
Pros: My wife smokes and it is great that the Torrington location still has rooms for people who enjoy tobacco. Thank you. When we return to Torrington, we'll return to the Best Value Inn largely due to this policy.
Cons: I thought the room was a bit pricy for the amenities (no pool, limited channels).
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