Situated near the convention center, this hotel is easy to spot. The complimentary breakfast—an extensive assortment of fruit, cereals, eggs and breads—is one of the highlights of staying here.
Meets AAA guest room security requirements. Smoke free premises. 125 units. 7 stories, interior corridors. Bath: shower only. Accessibility (Call).
valet laundry, area transportation-within 4 mi (7 km).
OVERALL GUEST SCORE
Based on Ratings from 94 guests
Showing reviews 1 - 5 of 12
family with older children
Pros: The hotel is conveniently located, near Campus residencies for Anahuac Mayab students.
family with young children
Pros: Good hotel, good breakfast, comfortable rooms. Business center with several computers and printer is avalaible if there is a need to print documents. Close to Covention Center and close to two Malls.
Cons: Not close to the city center but we had a car so it took not more than 15 min to reach downtown of Merida.
Pros: Loved this place. For the price, would be hard to beat. Close to two malls, within walking distance. Ricardo, Eduardo, Elisabeth, to name a few, were fantastic. Everyone was super.
Cons: Small pool, they need to expand it. Like a big bath tub.
Pros: The reception staff was friendly and helpful, the wifi was fast
Cons: There was trash (chocolate bar wrapping) from the previous guests in our room besides the bed. The pillow cases had stains from coffee or soda on them. Not great for cleanliness. The breakfast was okay but the breakfast room has a terrible noise level, felt like an airport departure gate. We have stayed before in the hotel chain thats next door for the same price and there are worlds between the quality of the hotels. Would not stay again here if there was an alternative hotel available.
Pros: Everything, excellent customer service, good breakfast, comfortable rooms.
Cons: Bit pricey
Pros: Modern facilities
Pros: Staff are so kind and helpfull
Pros: Friendly staff. Rooms are starting to feel their age.
Cons: The showers and towels. The shower head looked like something handmade. Water all over the place. Towels were old and worn out. Some with some plastic stuck to them.
Pros: Everything! Staff very professional. Great location
Cons: Nothing bad to say about the hotel and staff
Pros: The breakfast was good. Free transportation to the mall, bus station and other locations.
Cons: Hotel didn't offer transportation to the airport, only taxis.
Pros: Very modern and new
Cons: Bit outside the city centre
review category group of friends
Pros: Although this hotel was a 15 minute drive to the center of Merida it was the most comfortable hotel we stayed in three weeks of travel through Mexico. The 15 minute drive was really no problem as taxis were readily available.