Holiday Inn Merida

AAA Inspector Rating
8.7
Very Good
210 Guest Ratings
Ave Colon 498
Merida, YU 97000- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.0
Bath3.0
Public Areas3.4
AAA Inspector Notes
This property features a large courtyard and pool area open until 9 p.m. Rooms are comfortable with Mexican-hacienda style décor; most with a small balcony. The beds are draped with a canopy. There are five guest units on the first floor that are windowless, however, to compensate, they offer sofa seating and Mexican-tropical murals. Speaking of murals. the entire first floor hallway is covered with an interesting set of wall murals. The swim-up pool bar is open on the weekends. 213 units. 5 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
0.6 mi (1 km) n of Plaza Grande, jct Calle 60 and Ave Colon; just off Paseo de Montejo. Ave Colon 498 97000.
Pool
outdoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, also, La Veranda, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service, child care.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 210 guests
Showing reviews 1 - 5 of 40
10.0
Anonymous
Exceptional
08-11-2017
This great and inexpensive hotel with friendly staff is located next to a couple of very expensive hotels; then it maintains service and atmosphere. Employees are friendly and well trained. I will return soon.
Pros: Great location - next to very expensive hotels.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
It was pleasant and convenient and clean. No Moldy smell which is so frequent in Merida.
Pros: close to where we wanted.
Cons:
8.0
Anonymous
Very Good
08-11-2017
This was the second time we stayed here. The first time it was perfect. This time was the AC was not strong enough and hot water was out for 2 of 6 mornings. I'd still recommend it as a good deal.
Pros: Excellent breakfast buffet for reasonable price.
Cons: Hot water pump broke and took a day and a half to fix.
1.0
Anonymous
Very Poor
08-11-2017
There should be clean process for extending hotels.Need to improve wifi connectivity.Cable doesnt work.
Pros: Room is clean.
Cons: Dead Slow Wifi/Cable not working.Bad staff.They didnt help me to extend my hotel.i have to run thru different sites/call different people to get it extended.Staff is not knowledgeabl abt the hotel bookings and extending hotel is very pain staking process,
4.0
Anonymous
Disappointing
08-11-2017
Pros: Location.
Cons: Shower with a major clogging issue. Water up to our mid ankles. Bad smell.
Showing reviews 1 - 5 of 40