Holiday Inn Merida

AAA Inspector Rating
8.7
Very Good
166 Guest Ratings
Ave Colon 498
Merida, YU 97000- Map It
Photos
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AAA Inspector Notes
This property features a large courtyard and pool area for active children. Rooms are comfortable with stylish décor, most with a small balcony. 213 units. 5 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
0.6 mi (1 km) n of Plaza Grande, jct Calle 60 and Ave Colon; just off Paseo de Montejo. Ave Colon 498 97000.
Pool
outdoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, also, La Veranda, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
kids club, exercise room.
Guest Services
valet laundry, room service, child care.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 166 guests
Showing reviews 1 - 5 of 23
6.3
Anonymous
Pleasant
young couple
08-23-2016
Pros: Room was clean and comfortable. Great location.
Cons: Reserved a room for two people with my credit card. We came from separate locations so I was a few hours behind. Hotel refused to let my guest check in without me being present with my card despite her name being on the reservation and the hotel already having my card information from the reservation and two previous stays. Speaking to them over the phone was no use either. My girlfriend had to wander the city for four hours. When I arrived there and asked for a clear answer on why my guest wasn't allowed to check in I was told they needed the actual card. I asked if they would've charged my card if I hadn't shown up at all. Yes of course. It took them a few minutes to see the inconsistency there. I won't be staying here again. For a few more bucks just stay at the Fiesta. Much nicer hotel, more professional staff.
7.1
Jonathan
Good
mature couple
08-16-2016
Pros: The bed is comfortable
Cons:
7.9
María
Good
review category group of friends
08-04-2016
Pros: Location
Cons: Thus time I got a good room but I think the hotel needs to be looking after more.
8.3
William
Very Good
solo traveller
04-19-2016
Pros: nice 1st class room gym and pool
Cons: not in the part of heart of merida
8.8
Szilvia
Excellent
family with older children
02-16-2016
Pros: Location-in a nice area, but a bit too far from the historic center. Extra comfortable bed. Nice, clean rooms, nice bathroom (I liked the marble), very helpful staff with good command of English. Very good airconditioning, the temprature was always perfect, but not freezing cold and not directly pushing cold air onto you! Thanks for booking our ticket to Chichen Itza night sound and light show! Safe and convenient parking!
Cons: Check in took quite a long time. We arrived at 3 am and in the end we had to pay 2 nights instead of 1,5 nights ( one night plus early check in extra half day). Not a big deal, though. Location - a bit too far from the historic center. The corridors are a bit torn and worn.
Showing reviews 1 - 5 of 23