Hotel Casa del Balam

AAA Inspector Rating
8.7
Excellent
284 Guest Ratings
Calle 60 No. 488
Merida, YU 97000- Map It
Photos
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AAA Inspector Notes
Simple yet distinguished, this is another of Merida's classic colonial-style hotels with an interior courtyard, lush pool area, traditional Mayan cuisine and a friendly staff. 51 units. 6 stories, exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
2 blks n of Plaza Grande, jct calles 60 and 57. Calle 60 No. 488 97000.
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
wireless Internet. Some: coffeemakers, safes.
Sports & Recreation
spa.
Guest Services
valet laundry, room service, child care.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 284 guests
Showing reviews 1 - 5 of 50
7.9
Alessandro
Good
solo traveller
09-12-2016
Pros: Very good location. Friendly and helpful staff. Good WiFi. Confortable bed. Free mineral water.
Cons: Master suite is very dark, noisy and humid. Windows in all rooms do not open because of the double glazing. AC is old and a bit noisy. Hot water not always available. Need to leave a 1000 MEX$ deposit to have the room's minibar unlocked.
7.9
Christine
Good
family with young children
09-07-2016
Pros: The beautiful courtyard and nice pool
Cons: I wish we could have had drinks in the evening in the lovely courtyard
8.3
Haixue
Very Good
solo traveller
07-16-2016
Pros: good location, near centra of Merida.
Cons: no breakfast in hotel
8.3
Victoria
Very Good
mature couple
07-08-2016
Pros: Staff went out of their wayt to help including a really helpful suggestion for combining our transfer to Playa del Carmen with a tour of Chichen, swim in a cenote and lunch at a hacienda. It made that part of our trip very painless and the guide was excellent. So local knowledge definitely helped.
Cons: The locked fridge. It would have been nice to use it for keeping bought food or drink cold, regardless of whether we used its contents.
10.0
Tichakorn
Exceptional
young couple
07-04-2016
Pros: Fantastic place with great location and top class service mind staff. They're always helpful with big smile. I will definitely recommend this place and will come back for next trip!
Cons:
Showing reviews 1 - 5 of 50