Hotel Presidente InterContinental Villa Mercedes

AAA Inspector Rating
Ave Colon 500
Merida, YU 97000- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.0
Overall
Room4.1
Bath3.7
Public Areas4.1
AAA Inspector Notes
Treat yourself to this ornate and upscale lodging, at one time a French Embassy. The whimsical, soft-pink exterior, upscale pool courtyard, and refined atmosphere are the highlights here. Smoke free premises. 127 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Boutique Hotel
Location
0.6 mi (1 km) n of main plaza; jct Calle 60 and Ave Colon; just off Paseo de Montejo. Ave Colon 500 97000.
Pool
outdoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 134 guests
Showing reviews 1 - 5 of 29
10.0
bertha
Exceptional
Solo Traveler
12-08-2017
Pros: It is a very quiet and the staff is very friendly
Cons: the pool is very small and the restaurant is expensive
4.0
John
Disappointing
Solo Traveler
12-08-2017
Nice hotel situated in central safe location, room opition with breakfast and free internet is the best, just the room gets you nothing. Nicely furnished, large room , rooms with balcony , three are the best,small pool , no sun in pool area. Room service , food and drink is good, comfortable clean rooms, problem with AC at times and late night staff speak limited if any english. Common areas are elegant and simple.
Pros:
Cons: Safe did not work , needed replacement, AC needed to be fixed , Leak above ceiling,, staff needed reminders , also paying for the internet and water
10.0
Debbie
Exceptional
Solo Traveler
12-08-2017
This was a beautiful hotel set amongst other nice hotels. The staff was so helpful and professional.
Pros: The location was great and it was clean and roomy. Nice staff.
Cons: The toilet did work and had to be repaired on the 2nd day but they fixed it. Had to buy own water.
10.0
Anonymous
Exceptional
young couple
11-25-2017
Exceptional
Pros: The staff were very kind and helpful, always ready to help. The room was very clean same for the rest of the hotel. Food was great. We had a wonderful time staying with you.
Cons:
10.0
Vanessa
Exceptional
young couple
11-01-2017
Great location, excellent breakfast, nice...
Pros: Breakfast buffet was great, delicious food and excellent service. The facilities of the hotel are good (pool, gym 24 hrs, business lounge). The zone were it is located is secure and easy to access other services (close to ADO bus station, airline ticket counters, shopping mall). Walking distance to Paseo de Montejo (main avenue of the city). Nice and friendly staff.
Cons: The hotel description said the internet was free of charge however it is not. We were able to use it free just because we had to subscribe to their loyalty program (free), but usually you buy a plan of internet. Also, I would like to have more than 2 capsules of nespresso per room (because we were 2 guests).
Showing reviews 1 - 5 of 29