Wyndham Merida

AAA Inspector Rating
Ave Colon and Calle 6
Merida, YU 97000- Map It
AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.6
Bath3.3
Public Areas3.3
AAA Inspector Notes
This spectacularly restored historic mansion has beautiful marble floors, lovely artwork and a serene pool/courtyard area. The nicely appointed guest rooms offer plenty of amenities. Meets AAA guest room security requirements. Smoke free premises. 100 units. 3 stories, exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Boutique Contemporary Hotel
Location
Jct Ave Colon and Calle 6. Located in an upscale area. Ave Colon and Calle 6 97000.
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, high-speed Internet, wireless Internet, safes. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, airport transportation, room service, area transportation-Within 6 mi.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 392 guests
Showing reviews 1 - 5 of 50
8.0
Patricia
Very Good
review category group of friends
02-12-2018
Now that I know the...
Pros: Morning staff, mostly female, were excellent.
Cons: Male staff, mostly male, were awful. Not awful in the sense of being rude, just awful in the quality of service they provided. As an example, we ordered drinks. They didn't come. Another server walked by so we ordered again. They still didn't come. We bellyed up to the bar and stood there to get our drinks in person. There were no other patrons, so it wasn't busy. One server reached up to get a bottle of chardonnay off the shelf. "Not warm" I said, "I want a cold one". Much waiting while he found a cold bottle. This experience was typical every night.
9.2
Kanstantsin
Wonderful
solo traveller
02-12-2018
Superb
Pros:
Cons:
8.3
Hector
Very Good
young couple
02-08-2018
Very good
Pros:
Cons:
3.8
Archie
Poor
solo traveller
02-05-2018
Poor
Pros: Bed was okay
Cons: Staff are very slow in serviceCheck in took too long and not friendly, Location is too far from Main Street and attractionsAircon extremely old and loud needed ear plugsNo coffee available as machine was not workingNo breakfast delivered in first dayBreakfast on second day took 30mins to deliver eggs and bacon service very poor Pool is way too small and no room and very noisy Overall highly not recommended.
10.0
K
Exceptional
solo traveller
01-30-2018
Exceptional
Pros: The hotel provides free message for 15 mins and the mater Damaris is very professional and friendly!Also the breakfast of the hotel is nice.
Cons: The bathroom flooded at the first night but they fixed it on the next day.
Showing reviews 1 - 5 of 50