Hotel Emporio Zacatecas

8.7
Excellent
143 Guest Ratings
Ave Hidalgo No. 703
Zacatecas, ZA - Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
Overall
Room
Bath
Public Areas
AAA Inspector Notes
Many of the property's rooms overlook a courtyard with a fountain, while some have patios. Not evaluated; located in area of political unrest. Facilities, services, and décor characterize an upscale property.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
On Plaza de Armas; centro. Ave Hidalgo No. 703.
Terms
seasonal

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 143 guests
Showing reviews 1 - 5 of 27
10.0
Wayne
Exceptional
Family with Young Children
06-23-2017
We were wary at first, but this charming hotel in the center of town was seconds from everything. Would stay at this hotel again. The staff was very friendly and went out of their way to please.
Pros: Smack dab in the center of town across from the main Church.
Cons: No pool.
9.0
ROGER
Wonderful
Traveling as Couple
06-23-2017
The staff was great, we ate at the restaurant once but the food and service was good. The location is excellent, you can walk everywhere.
Pros: Very helpful, friendly and location (wonderful).
Cons: Update facilities.
5.0
Nancy
Fair
Group Traveler
06-23-2017
Staff was not sufficiently proficient in English to explain why one room was charged high amount for breakfast one day. We stayed away from the dining facilities after that.
Pros: Great location. Clean.
Cons: Poor communication, even with Spanish speaking member of our group.
7.0
Carlos
Good
Business Traveler
06-23-2017
Pros: I love the food but no too much.
Cons:
10.0
Eugenia
Exceptional
Group Traveler
06-23-2017
I have always enjoyed this hotel..the only problem is that i requested a room with city view and did not receive it. I appreciate all of the upgrades done in the last couple of years and I really enjoyed the customer service in the restaurant and front desk. Food was great.
Pros: I have noticed the upgrades since my last stay 7 yrs ago
Cons: The events that were being held outside...there were no front door taxi service had to walk many blocks to get a taxi
Showing reviews 1 - 5 of 27