Visiting a mechanic is a lot like going to the doctor. You find yourself there when you are already having trouble and need help the most. You put your faith in their hands to offer the best remedy to get you back up and running. But, with two in three consumers saying they don’t trust auto repair shops in general, how do you choose a repair shop that’s right for you? One thing is certain – the worst time to try to pick a shop is when your car is already broken down and you’re rushed to make a decision.
Rescuing members at the roadside is second nature to AAA. In fact, the roadside is really where our service begins. Last year, AAA responded to 29 million calls for help, of those 43% ended up needing a tow. In order to help not just our members, but anyone in need of a car repair, AAA created its Approved Auto Repair designation. Shops that have earned this distinction are held to a higher standard and are committed to offering fair pricing and providing outstanding service.
Currently, there are more than 7,000 approved and inspected AAA Approved Auto Repair shops across North America – making it easy to find one near you. These facilities have undergone rigorous inspections conducted by AAA repair experts to meet specific criteria for certifications, technical training, shop cleanliness and customer service. Even better – AAA members receive added benefits such as discounts, extended warranties and free transportation should your car have to spend the night.
So, when is the best time to find your car doctor? Now! Don’t wait until you’re stranded on the side of the road and forced to make a split-second decision. AAA makes it easy with its online shop locator. Just enter your zip code and the site will list shops near you that have earned AAA’s seal of approval for training, dependability and customer service. Once you select one you like, make an appointment for a routine check-up of your car. This will give you a chance to get to know the shop and its employees and allow them to get to know you and your car.
Having an established relationship with a shop you know and trust will take some of the stress out of an unexpected auto repair. At the roadside and beyond, AAA is here to give you the best guidance on all things related to your car.