Privacy Notice

AAA is committed to protecting the privacy and security of its online visitors for all data collected from survey participants as well as visitors to our publicly available website. This privacy notice describes how we collect information and how it is used.

Information Collection

AAA conducts online customer satisfaction surveys to help drive our website improvements. Participation in our surveys is always optional. Furthermore, any question you do not want to fill in can be left blank as you proceed through the questionnaire.

Use of Information

AAA uses the information collected from the online surveys to compile reports on website customer satisfaction. Due to the sensitive nature of research data, any information that is collected is treated with the utmost confidentiality. AAA will not sell or share any personal information gathered from individual respondents.

Aggregated Research Data

AAA compiles data collected from its online surveys to produce reports to help drive improvements in the quality of our website. Such information is based on aggregated, anonymous information and does not include any personally identifiable information about individuals. These anonymous reports may be shared outside of AAA.

Cookies

Many web sites use "cookies" to help personalize a respondent's online experience. A cookie is a text file that is placed on the hard drive of a computer by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. We use cookies to make sure that once you have been invited to participate in a survey you will not be asked again for 6 months. If you choose to decline cookies you may find that you are invited to participate in a survey even if you have been invited already within the last 6 months.

AAA does not collect any personal information with this cookie. Nor will we track any visitor once they have left our website.

Security

While no system is completely foolproof, AAA takes the security of the data collected very seriously. We use secure server hosting locations with 24x7 security and monitoring, firewall protection, controlled access and encryption technology to protect your data.