Travel Advisory: We do not recommend travel to the state of Guerrero due to the U.S. Department of State’s “Do Not Travel” warning. The acute level of crime and violence in this area prohibits AAA inspections.
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Acapulco, GR

City Population789,971

Elevation13 meters (43 feet)

Police (emergency)Dial 911 and ask to be connected to an English-speaking operator.

Police AssistanceEnglish-speaking “tourist police” outfitted in white and light blue uniforms patrol streets in tourist areas and can provide assistance to visitors. Phone (744) 485-0490.

LOCATEL(provides assistance in locating vehicles or missing persons, or to those in need of public services): (744) 481-1100. The office is at Boulevard Costera Miguel Alemán #3221.

HospitalsHospital Privado Magallanes, Calle Wilfrido Massieu Perez #2, (744) 485-6544; IMSS (Mexican Social Security Hospital), downtown at Av. Cuauhtémoc #95, (744) 469-0270; Red Cross (Cruz Roja), Calle Andrea Dorian #1 (off Boulevard Costera Miguel Alemán), (744) 481-3385. Many hotels have an in-house doctor or a contact physician on 24-hour call.

Local Phone CallsPublic phones take prepaid Ladatel/Telmex phone cards, which can be purchased at any convenience store. The smallest card value is 30 pesos; local calls cost only a couple of pesos, depending on the time the call is made. Insert the card chip side up and then dial your call; an LED display shows the remaining value of the card after the call is finished.

Calls to a cellphone must be preceded by 044, then the 744 area code and the seven-digit phone number. Avoid making phone calls from your hotel room, as the rate you'll be charged is apt to be outrageous.

PublicationsSanborns, a Mexican restaurant chain, has English-language books and periodicals. There are locations at Boulevard Costera Miguel Alemán #3111 (several blocks south of the El Rollo Acapulco water park), Boulevard Costera Miguel Alemán #1260 (in the vicinity of Playa Calinda) and at Boulevard Costera Miguel Alemán #209 in old downtown Acapulco.

Visitor Information State of Guerrero Tourism Office (Secretaría de Fomento Turístico) Boulevard Miguel Alemán #4455 Acapulco, GR . Phone:(744)484-4416

Currency ExchangeMost banks along the Costera, both in the downtown area and the hotel zone, are open Mon.-Fri. 9-5 (some also Sat. 10-2). Casas de cambio (currency exchange houses) line the Costera in the vicinity of the big hotels; these are open daily and often until 8 p.m. ATMs are plentiful and accept international credit cards; withdrawals are in pesos.

Staying SafeIn recent years Acapulco has experienced high-profile incidents of drug cartel-related violence, some of which have occurred in or near tourist areas. If you leave your hotel, stick to areas frequented by visitors (the beaches and tourist-oriented businesses along Boulevard Costera Miguel Alemán). The old downtown area is also safe during daylight hours. Tourists often are targeted for petty theft; stay alert if you happen to be in a crowded public place, like a market. Never carry large sums of money or personal valuables and always keep your hotel room key card with you, preferably in a hidden pocket or other safe place.

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Travel Advisory: We do not recommend travel to the state of Guerrero due to the U.S. Department of State’s “Do Not Travel” warning. The acute level of crime and violence in this area prohibits AAA inspections.

Acapulco, GR

Top AAA Diamond Hotels

AAA’s in-person hotel evaluations are unscheduled to ensure the inspector has an experience similar to that of members. To pass inspection, all hotels must meet the same rigorous standards for cleanliness, comfort and hospitality. These hotels receive a AAA Diamond designation that tells members what type of experience to expect.

Fiesta Americana Villas Acapulco

Ave Costera Miguel Alemán 97. Acapulco, GR 39690

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AAA Members
HS Hotsson Smart Acapulco

Ave Costera Miguel Alemán 1803. Acapulco, GR 39670

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AAA Members
Hotel Las Brisas Acapulco

Carr Escenica No. 5255. Acapulco, GR 39867

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Hotel Emporio Acapulco

Ave Costera Miguel Alemán No. 121. Acapulco, GR 39670

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Travel Information

City Population

789,971

Elevation

13 meters (43 feet)

Police (emergency)

Dial 911 and ask to be connected to an English-speaking operator.

Police Assistance

English-speaking “tourist police” outfitted in white and light blue uniforms patrol streets in tourist areas and can provide assistance to visitors. Phone (744) 485-0490.

LOCATEL

(provides assistance in locating vehicles or missing persons, or to those in need of public services): (744) 481-1100. The office is at Boulevard Costera Miguel Alemán #3221.

Hospitals

Hospital Privado Magallanes, Calle Wilfrido Massieu Perez #2, (744) 485-6544; IMSS (Mexican Social Security Hospital), downtown at Av. Cuauhtémoc #95, (744) 469-0270; Red Cross (Cruz Roja), Calle Andrea Dorian #1 (off Boulevard Costera Miguel Alemán), (744) 481-3385. Many hotels have an in-house doctor or a contact physician on 24-hour call.

Local Phone Calls

Public phones take prepaid Ladatel/Telmex phone cards, which can be purchased at any convenience store. The smallest card value is 30 pesos; local calls cost only a couple of pesos, depending on the time the call is made. Insert the card chip side up and then dial your call; an LED display shows the remaining value of the card after the call is finished.

Publications

Sanborns, a Mexican restaurant chain, has English-language books and periodicals. There are locations at Boulevard Costera Miguel Alemán #3111 (several blocks south of the El Rollo Acapulco water park), Boulevard Costera Miguel Alemán #1260 (in the vicinity of Playa Calinda) and at Boulevard Costera Miguel Alemán #209 in old downtown Acapulco.

Visitor Information

Boulevard Miguel Alemán #4455 Acapulco, GR . Phone:(744)484-4416

Currency Exchange

Most banks along the Costera, both in the downtown area and the hotel zone, are open Mon.-Fri. 9-5 (some also Sat. 10-2). Casas de cambio (currency exchange houses) line the Costera in the vicinity of the big hotels; these are open daily and often until 8 p.m. ATMs are plentiful and accept international credit cards; withdrawals are in pesos.

Staying Safe

In recent years Acapulco has experienced high-profile incidents of drug cartel-related violence, some of which have occurred in or near tourist areas. If you leave your hotel, stick to areas frequented by visitors (the beaches and tourist-oriented businesses along Boulevard Costera Miguel Alemán). The old downtown area is also safe during daylight hours. Tourists often are targeted for petty theft; stay alert if you happen to be in a crowded public place, like a market. Never carry large sums of money or personal valuables and always keep your hotel room key card with you, preferably in a hidden pocket or other safe place.

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