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Puerto Vallarta, JA

City Population291,839

Elevation6 meters (20 feet)

PoliceIn case of emergency, dial 060 and ask to be connected to an English-speaking operator. For non-emergencies phone (322) 290-0507.

Consumer ProtectionAvenida Francisco Villa #900 (second floor); phone (322) 225-0000 (English may not be spoken fluently). The office is open Mon.-Fri. 9-3 and can assist with time share, taxi, store and other consumer-related issues.

HospitalsAmeri-Med Hospital, in Plaza Neptuno at the entrance to Marina Vallarta (Boulevard Francisco Medina Ascencio), (322) 226-2080; CMQ Downtown Hospital, Basilio Badillo #365 at Insurgentes, (322) 223-1919; Red Cross (Cruz Roja), Avenida Río Balsas (at Avenida Río de la Plata), (322) 222-1533. All of these facilities are open 24 hours.

Local phone callsIf you don't have a cellphone, use public Telmex phones marked “Ladatel” rather than calling from your hotel room, which almost always incurs a hefty per-minute charge. Ladatel phone cards are available in various denominations from most local stores. Avoid phones with pictures of credit cards or decals saying ”3 minutos gratis” that advertise long distance calling to the United States and Canada; the charges will be outrageous.

NewspapersVallarta Today is an English-language daily newspaper geared toward tourists; it has information on everything from local restaurants to currency exchange rates.

Visitor Information Municipal Tourist Office Avenida Independencia Puerto Vallarta, JA . Phone:(322)224-1175Banderas Bay American Legion Post 14 meets on the third Tuesday of the month at noon at Steve's Sports Bar, Basilio Badillo #286 (across from Memo's Pancake House).

Riviera Nayarit Convention & Visitors Bureau Paseo de Los Cocoteros #1 Nuevo Vallarta, NA . Phone:(322)297-2516

Currency ExchangeBanks are usually open Mon.-Fri. 9-5, although hours for exchanging foreign currency may be restricted and there's often a long waiting line. Currency exchange houses are open longer hours. ATM withdrawals are in pesos; receiving U.S. dollars usually requires a Mexican bank-issued ATM/credit card. Stores, restaurants, taxi drivers and street vendors will often accept dollars, but keep in mind that the minimum wage in Mexico is very low and workers in resort areas depend on tips to make a living. Always tip in pesos if possible, since U.S. coins are useless and dollars must be converted.

Staying SafeCrimes targeting tourists are infrequent, and it's safe to walk the downtown streets. Avoid carrying large amounts of cash in public and don't wander along back streets after dark. A hotel safety deposit box is a good place to keep money, passports, airline tickets, tourist permits and so forth. Bilingual “tourist police” wearing white safari outfits and baseball caps patrol the downtown area and are generally friendly and helpful.

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Puerto Vallarta, JA

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Travel Information

City Population

291,839

Elevation

6 meters (20 feet)

Police

In case of emergency, dial 060 and ask to be connected to an English-speaking operator. For non-emergencies phone (322) 290-0507.

Consumer Protection

Avenida Francisco Villa #900 (second floor); phone (322) 225-0000 (English may not be spoken fluently). The office is open Mon.-Fri. 9-3 and can assist with time share, taxi, store and other consumer-related issues.

Hospitals

Ameri-Med Hospital, in Plaza Neptuno at the entrance to Marina Vallarta (Boulevard Francisco Medina Ascencio), (322) 226-2080; CMQ Downtown Hospital, Basilio Badillo #365 at Insurgentes, (322) 223-1919; Red Cross (Cruz Roja), Avenida Río Balsas (at Avenida Río de la Plata), (322) 222-1533. All of these facilities are open 24 hours.

Local phone calls

If you don't have a cellphone, use public Telmex phones marked “Ladatel” rather than calling from your hotel room, which almost always incurs a hefty per-minute charge. Ladatel phone cards are available in various denominations from most local stores. Avoid phones with pictures of credit cards or decals saying ”3 minutos gratis” that advertise long distance calling to the United States and Canada; the charges will be outrageous.

Newspapers

Vallarta Today is an English-language daily newspaper geared toward tourists; it has information on everything from local restaurants to currency exchange rates.

Visitor Information

Avenida Independencia Puerto Vallarta, JA . Phone:(322)224-1175

Currency Exchange

Banks are usually open Mon.-Fri. 9-5, although hours for exchanging foreign currency may be restricted and there's often a long waiting line. Currency exchange houses are open longer hours. ATM withdrawals are in pesos; receiving U.S. dollars usually requires a Mexican bank-issued ATM/credit card. Stores, restaurants, taxi drivers and street vendors will often accept dollars, but keep in mind that the minimum wage in Mexico is very low and workers in resort areas depend on tips to make a living. Always tip in pesos if possible, since U.S. coins are useless and dollars must be converted.

Staying Safe

Crimes targeting tourists are infrequent, and it's safe to walk the downtown streets. Avoid carrying large amounts of cash in public and don't wander along back streets after dark. A hotel safety deposit box is a good place to keep money, passports, airline tickets, tourist permits and so forth. Bilingual “tourist police” wearing white safari outfits and baseball caps patrol the downtown area and are generally friendly and helpful.

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