AAA Inspection Details
Overall Score: 3.7
Comprehensive amenities, style and comfort level.
Room
3.6
0
1
2
3
4
5
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Bath
3.1
0
1
2
3
4
5
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Public Areas
4.3
0
1
2
3
4
5
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Inspector Notes
This all-inclusive hotel, part of the expansive Iberostar resort complex in Playa Paraiso, showcases Caribbean-inspired décor with bright, festive colors. It offers plenty of activities for the entire family and is home to one of the largest free-form pools in Riviera Maya. A standout feature is the on-site cenote, a natural pool of water. On hot days—which is almost every day—guests flock to the poolside ice cream stand. Be sure to wake up early to claim your spot around the pool. For added comfort, consider upgrading to a junior suite. The resort also caters to families with extended kids’ club hours, open until 10:30 p.m., making it an ideal choice for those traveling with children. Meets AAA guest room security requirements. Smoke free premises. 424 units. 3 stories (no elevator), exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pet Friendly
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Carr Chetumal PTO Juárez KM 309 77710 (Carr Chetumal PTO Juárez KM 309).
Pool
outdoor.
Dining & Entertainment
10 restaurants, full bar, nightclub, entertainment.
Room Amenities
coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, steamroom, beach on-site, motor boats, self-propelled boats, scuba diving, snorkeling, regulation golf, tennis, recreation programs, kids club, bicycles, playground, game room, lawn sports, health club, spa.
Guest Services
valet laundry, child care, area transportation-within Iberostar Resort complex.