Lotte New York Palace

AAA Inspector Rating
455 Madison Ave
New York, NY 10022- Map It
AAA Inspector Rating Details (scale 1-5)
4.5
Overall
Room4.4
Bath4.0
Public Areas5.0
ARATED
AAA Inspector Notes
Popular with dignitaries and a discerning well-heeled traveler, this gem has all the attributes of prized Manhattan luxury: grand architecture, artistic décor, refined service and a prime location. Many rooms have splendid views of St. Patrick's Cathedral. There are clubby lounges, a first-rate fitness facility, a lively tavern and a stunning, vintage wood-paneled restaurant. Service is refined and well-rated. Smoke free premises. 909 units, some two bedrooms and kitchens. 55 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Between 50th and 51st sts. 455 Madison Ave 10022. Station: 5 Av.
Parking
valet only.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: refrigerators, microwaves, coffeemakers.
Sports & Recreation
sauna, steamroom, health club, spa.
Guest Services
valet laundry, boarding pass kiosk, room service, area transportation-within 20 blks, Wall Street & theater shuttles.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 1804 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Business Traveler
02-16-2018
Pros: Cleanliness
Cons: No
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
02-16-2018
Pros: The experience here was incredible. Staff is attentive, aim to attend to one's every whim. It was such an extravagant experience. We felt lucky to land this spot. The courtyard is just lovely for coffee in the morning.
Cons: Check in was slow - however, they were beyond accommodating and actually offered us a large room credit for a very minor inconvenience.
10.0
Theresa
Exceptional
Solo Traveler
02-16-2018
Pros: Housekeeping is fast and accommodating. Rooms are quiet. View over St. Patrick's Cathedral is wonderful. Front entrance and lobby are elegant. It is a very pleasant place.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
02-16-2018
Pros: it was clean and in a great location. this is a 5 star hotel not a 3 star. they gave you free access to the gym and they also provide clothing of you forgot yours.
Cons: no
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
02-16-2018
Pros: LOCATION
Cons: Would not order room service because of price. Bar does not serve food late.
Showing reviews 1 - 5 of 50