(4 max per room)
AAA Inspector Rating Details (scale 1-5)
Public Areas5.0
Top 25% of all hotels based on cleanliness and condition.
I am always amazed how this hotel blends so easily with the natural environment, leaving me with the feeling of being in my own Shangri-la.
AAA Inspector Notes
The unique mixture of Asian and Mexican architecture is stunning throughout. The gated resort blends untouched nature in a carefully maintained ecosystem. A few guest units feature steam rooms. This resort is located on the famed Riviera Maya coast with an abundance of freshwater lagoons and mangroves, natural dunes and intricate coral reefs. You can savor additional romantic moments by booking at Ixchel's, for a traditional dining boat cruise. The interactive Mayan dinner called, “Haab,” provides a memorable experience. Smoke free premises. 123 units, some two and three bedrooms. 1-3 stories (no elevator), interior/exterior corridors. Accessibility (Call).

Amenities & Services

Swimming Pool
Pet Friendly
Fitness Center
ECO Friendly
Electric Charging
Business Center
Resort Hotel
Oceanfront. On Mex 307, KM 298 (Carr Federal), 25.8 mi (43 km) s of Cancun. Carr Federal Chetumal-Puerto Juárez KM 298 77710.
Eco Certification
EarthCheck certifies and manages ecological practices for hotels worldwide, providing data that details each property's strengths, as well as plans for improvement
heated outdoor.
valet only.
Dining & Entertainment
4 restaurants, also, Saffron, see separate listing, full bar, entertainment.
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators, microwaves.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, self-propelled boats, snorkeling, regulation golf, tennis, recreation programs, kids club, bicycles, lawn sports, trails, health club, spa.
Guest Services
valet laundry, luggage security pick-up, airport transportation, room service, child care, area transportation-within Mayakoba complex.
14 day cancellation notice-fee imposed.
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