Holiday Inn Express Visalia
5625 W CYPRESS AVE, VISALIA, CA, 93277
HOTEL RATES STARTING FROM
$194
Taxes and fees will be calculated at checkout
AAA Verified Reviews (1)
We were disappointed for several reasons. First, our room was not cleaned or tidy up. Fresh towels were left in the room on the desk. They were't even hung up. Beyond that, the trash was not emptied and overflowing on floor. The bed was not made. It was disappointing to return to our room after a difficult day, only to find a mess. Also, the bed was lumpy and very uncomfortable. As a rewards customer, or even as a regular customer, I was unaware and frankly bothered that a $50.00 deposit was required. (Usually $100.00. non HGI members). That said, the staff was friendly and accommodating, especially in the dining room. We have stayed at Visalia location many times since it first opened and would like to continue. However, if we experience the same customer service (with regard to room service) we will look else where. Your response would be appreciated
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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