Hotel

Holiday Inn Express-Richmond-Mechanicsville

7441 Bell Creek Rd, Mechanicsville, VA, 23111

1.0AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    7441 Bell Creek Rd 23111

  • Pool

    outdoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

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AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.7
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This small hotel features a modern minimalist style in shades of gray, lime green, and royal blue. Rooms are well designed with chaise lounges in the king rooms. Smoke free premises. 105 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (1)

1.0Reviews are provided by verified customers
POWERED BY
Reviewed on 3/29/2023

Gena Fortune

Room Bad
Staff Average
Public Spaces Good
Cleanliness Bad
Location Excellent

The room was filthy. We could tell that the floors were not vacuumed because there were candy wrappers on the floor from the previous guests. There was a chair in the corner of the room that put a dent in the wall and the paint chips were on the floor. Our socks were filthy after only walking on the carpet a few minutes. I asked that our room get vacuumed especially the paint chips because I had my 1 and three year old granddaughters with me. They never vacuumed the floor during our two night stay. Next the lock on the bathroom door was broken. So that even in an unlocked position if you closed the bathroom door you could not open it from the outside. This was very dangerous if my one year old granddaughter went into the bathroom and just pushed the door shut. I informed the desk that we could not get into the bathroom. They opened the door but did not fix the issue. Then we noticed that this was not the first time this had happened by the condition of the door.

1
AAA Response
3/31/2023

Hello, We are disappointed to hear your stay was unsatisfactory. As a member service organization, we value your feedback and appreciate your sharing your experience with us. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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