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HOTEL

Intercontinental Hotels Boston

510 ATLANTIC AVENUE, BOSTON, MA, 02210

4.2AAA Reviews

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AAA Verified Reviews (6)

4.2Reviews are provided by verified customers
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Reviewed by Trusted Customer on 1/5/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

They were friendly, helpful. Rooms were clean and well done. Most of all beds were very comfortable and pillows were like sleeping on a cloud.

Reviewed by Trusted Customer on 9/17/2023
Room Poor
Staff Good
Public Spaces Good
Cleanliness Good
Location Good

Room was dark, hallway smelled like oil and part of window curtain was ripped-not impressed as this was a very pricey hotel

1
AAA Response
9/18/2023

Hello, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. Please know your insights will help other members as they make hotel decisions on AAA.com. Best, Chuck

Reviewed by Trusted Customer on 4/24/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Beautiful hotel, nice large quiet room, comfy lobby.

1
AAA Response
4/25/2023

Hello, as a member service organization your feedback is valuable. We are happy to see you had a 5-star stay. We appreciate you taking the time to share insights from your stay with us.

Reviewed by Louis Ford on 4/15/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent

The hotel is a bit overpriced. We were attending the PAX east convention and the timing probably played into this. We were also disappointed that we did not have a view other than another building. This was the first time we had this issue and we have stayed at this hotel five times. Also, why they don't make the 11th floor lounge available to all guests is beyond me. We were able to take advantage of this perk the first three visits to this IHG hotel. However it is not worth the $150 daily upcharge for access. With all that said, the staff at this hotel is second to none. That goes from the time you arrive at check-in to the interaction with room service.

1
AAA Response
4/18/2023

Hello, As a member service organization your feedback is valuable to us. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

Reviewed by Selena Holmes on 12/30/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
1/3/2023

Thank you for your 5-star review!

Reviewed by Leah Hirschbeck on 8/9/2022

We had another wonderful trip to Boston, staying at the Intercontinebtal hotel. Thank you Pam M for setting up our hotel stay once again! We stayed at the same hotel as last year, also arranged by Pam M. Thank you Pam!!

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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