Loews Portofino Bay Hotel at Universal Orlando
5601 Universal Blvd, Orlando, FL, 32819
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Amenities
Type
Resort Hotel
Location
5601 Universal Blvd 32819
Eco Certification
The Florida Green Lodging Program recognizes environmentally conscientious lodging facilities across the state
Pool
heated outdoor
Parking
on-site (fee) and valet
Dining & Entertainment
8 restaurants, full bar, entertainment
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet, safes. Some: microwaves
Sports & Recreation
sauna, hot tub, steamroom, cabanas, recreation programs, playground, game room, trails, health club, spa
Guest Services
valet and coin laundry, boarding pass kiosk, rental car service, room service, child care, area transportation-within Universal
Terms
check-in 4 pm, pet friendly (call for restrictions/fees.)
AAA Diamond Program
Upscale style and amenities enhanced with the right touch of service.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
Resembling a small town on the Italian Riviera, the hotel features a small bay, gardens, piazzas and multiple pools. Luxurious, custom furnishings and marble accents create cozy, inviting rooms. Multiple dining options and a state-of-the-art fitness center are conveniently located on site. During your visit, take a relaxing break with a fabulous spa treatment. You've earned it! Don't miss out on a leisurely boat ride to Universal CityWalk where you can shop, dine and enjoy attractions. Smoke free premises. 750 units, some two bedrooms. 6 stories, interior corridors.
AAA Verified Reviews (1)
The hotel was great. The AAA package advertisement was misleading. It did not clearly state that you had to buy general admission tickets to Universal or that tickets were not included. In bold it says unlimited express passes are included but these are 100% useless if you don’t have general admission tickets.. This is tricky, false advertising to sell a AAA package. I will NEVER buy a package through AAA again but will rather go directly through Universal. I will also share this feedback far and wide. AAA customer service agents confirmed on the phone and in writing that the advertisement was not clear. As a result, the best option for me and my family was to purchase expensive annual passes due to blackout dates with no compensation through AAA. If I were Portofino, I wouldn’t continue to do business with AAA.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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