Skip to main content
Header image
HOTEL

Hilton Boston Downtown/Faneuil Hall

89 Broad Street, Boston, MA, 02110

4.0AAA Reviews

HOTEL RATES STARTING FROM

$431

Taxes and fees will be calculated at checkout

AAA Verified Reviews (9)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 11/14/2023
Room Good
Staff Average
Public Spaces Good
Cleanliness Good
Location Good

Staff did not know how to handle a prepaid booking. One night they called at 930 pm, and the next morning knocked at 730 to "lock us out" because of an issue with payment -- but when I went down to sort it out there was actually no problem because the room was prepaid. Also note that this hotel is in the Financial District, and many cafes and restaurants in that area are not open on weekends.

Reviewed by Lila Yan on 11/11/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Excellent
Reviewed by John Shull on 10/18/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

The room, concierge & coffee shop were very nice & clean. The only cause for confusion was that the Hilton/Boston was sold to The Dagny on August 1, 2023. Eventhough the name changed our reservation was honored and we were well taken care of.

Reviewed by Barbara Willard on 10/11/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good

Very over priced . Have stayed in nicer hotels for less.

1
AAA Response
10/11/2023

Hello, as a member service organization your feedback is valuable to us. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 8/31/2023
Room Excellent
Staff Good
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
9/6/2023

Thank you for your 5-star review!

Reviewed by Trusted Customer on 8/23/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

The Dagny Boston was centrally located for what we wanted to do in Boston. The staff was all friendly and very helpful when asked.

1
AAA Response
8/23/2023

Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.

Pagination
of2

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

THE VALUE OF TRIP CANVAS

Travel Like an Expert with AAA and Trip Canvas

Get Ideas from the Pros

As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

Build and Research Your Options

Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

Book Everything in One Place

From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!

BACK TO TOP