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Additional Info

Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Travelers should have at least a moderate level of physical fitness
It is imperative that you provide us with guests MOBILE PHONE NUMBER (including country code)
A maximum of 8 people permitted per tour allowed
Notes: National Portrait Gallery & American Art Museum may be subjected to occasional closures without previous warning from the museum management. When this occurs, we will provide guests with an appropriate alternative if the museum opening time is delayed more than 1h from the tour starting time. In these cases we are unable to provide refunds or discounts. Appropriate dress is required for entry into some sites on this tour. No large bags or suitcases are allowed inside the museum, only handbags or small thin bag packs are allowed through security. Due to increased security measures at many attractions some lines may form on tours with 'Skip the Line' or 'No Wait' access. Some specific rooms inside the museum are subjected to a very quiet or restricted right to speak inside, in this cases your guide will provide the information about this places before entering the specific rooms where this rule applies. Some collections may vary along the year.
100% Satisfaction Guarantee – Important Details We stand by our commitment to providing the best tour experience. If for any reason your experience did not meet expectations, we offer a 100% Guarantee under the following conditions: 1. Contact Us Within 24 Hours – To qualify for any potential refund or resolution, you must reach out to us within 24 hours of your tour. 2. Give Us a Chance to Make It Right – Before posting any negative reviews online, please allow us the opportunity to address your concerns. We take pride in our customer service and are committed to finding a fair solution. To request a resolution, please contact us at after tour. We appreciate your feedback and look forward to ensuring every guest has an amazing experience!

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National Portrait Gallery and American Art Museum Tour: 8ppl Max

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