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Hotel

Best Western Classic Inn

533 W Eaton Pike, Richmond, IN, 47374

2.8AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$123

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterBusiness Center
  • Type

    Hotel

  • Location

    533 W Eaton Pike 47374

  • AAA Benefit

    Save 5% or more when booking AAA/CAA rates plus earn bonus points with the AAA Preferred™ BWR Program

  • Pool

    heated indoor

  • Parking

    winter plug-ins

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Verified Reviews (4)

2.8Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/12/2023
Room Good
Staff Excellent
Public Spaces Average
Cleanliness Average
Location Good

Although there were signs 'excusing our renovation', we were greeted with styrofoam dust swirling like winter snow under the car portico. The hallways and our bathroom smelled somewhat musty. There was an air blower running in the hallway outside our room all night. The room was spacious with a 3 cushion couch and table although the TV channel menu was not working. The staff was very friendly and the morning breakfast was quite good.

1
AAA Response
7/13/2023

Hello, as a member service organization your feedback is valuable. Thank you for your review.

Reviewed by John Hickey on 5/30/2023
Room Average
Staff Excellent
Public Spaces Good
Cleanliness Average
Location Good
Reviewed by Trusted Customer on 5/28/2023
Room Excellent
Staff Good
Public Spaces Good
Cleanliness Good
Location Good
Reviewed by Trusted Customer on 4/9/2023
Room Average
Staff Average
Public Spaces Poor
Cleanliness Average
Location Average

After we checked in we proceeded to the elevator for we were given room 312, went on the elevator and then got stuck inside the elevator and had to call for help, the girl from the front desk had to get us out. She then had to put a out of order sign on the elevator and said there was no maintenance person at the hotel. My wife was very upset being stuck inside the elevator. This Hotel needs to be upgraded and refurbished.

1
AAA Response
4/14/2023

Hello, We are so sorry to hear about you experience at this property and the incident with the elevator. As a valued member, your feedback is important to us and we appreciate your sharing this information with us. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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