Skip to main content
Header image
Hotel

Crowne Plaza Albany The Desmond Hotel

660 Albany Shaker Rd, Colonie, NY, 12211

4.7AAA Reviews

HOTEL RATES STARTING FROM

$224

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    660 Albany Shaker Rd 12211

  • Pool

    heated indoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes. Some: microwaves

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry, airport transportation, area transportation-within 3 mi

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.6
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This comfortable hotel has been operated by the same family for generations. Offered are expansive public areas and a nice variety of room types. Some units overlook the attractive interior courtyard. Park n' fly packages are available. Smoke free premises. 322 units. 3-4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

4.7Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/28/2023
Room Good
Staff Poor
Public Spaces Excellent
Cleanliness Good
Location Excellent

When we checked in at midnight we asked for a room close by. We were given a room totally at the end of the hall and we carried our bags down to it being tired from traveling from mississippi to albany ny. Also when we got in albany airport Desmond hotel was supposed to come pick us up but had given us a cardwith no correct phone number to answer at the hotel so we were forced to take a cab at our expense.

Reviewed by Christopher Goddard on 1/4/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Reviewed by Lynda House on 12/15/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Pagination
of1

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

THE VALUE OF TRIP CANVAS

Travel Like an Expert with AAA and Trip Canvas

Get Ideas from the Pros

As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

Build and Research Your Options

Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

Book Everything in One Place

From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!

BACK TO TOP