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Hotel

Crowne Plaza Louisville Airport

830 Phillips Ln, Louisville, KY, 40209

3.0AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    830 Phillips Ln 40209

  • Pool

    heated indoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    coffeemakers, wireless Internet. Some: refrigerators, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry, airport transportation

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.6
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The imposing hotel features spacious public areas, including a large pool and courtyard rimmed with tropical plants. All bathrooms have two separate sinks and vanities, a family-friendly convenience. Located close to the Kentucky Exposition Center and the Louisville Airport, this large hotel hosts numerous conferences and has an abundance of meeting space. Smoke free premises. 588 units, some two bedrooms. 6-8 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (1)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/12/2022
Room Good
Staff Average
Public Spaces Average
Cleanliness Excellent
Location Good

Right front desk associate did not acknowledge me as I patiently waited to be called upon. Left front desk associate finished with customer ahead of me and then greeted and helped me. Meanwhile another guest walked up and right front guest associate greeted, helped, and finished with them immediately. Being ignored is horrible service. Also, we were told there was no bar soap our first night there nor was there any in our room yet housekeeping left us some the next morning.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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