Even Hotels Norwalk
426 MAIN AVENUE ROUTE 7, NORWALK, CT, 06851
HOTEL RATES STARTING FROM
$206
Taxes and fees will be calculated at checkout
AAA Verified Reviews (4)
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Thank you for your 5-star review!
I booked a 2 bed room with breakfast from the AAA site, but at first I was told that breakfast was not included. So I showed the receptionist the AAA reservation paper that I was printing out at home, but she still said it wouldn't work because it wasn't showing up on the computer. There was a debate for a while, but when another male staff approached to the reception, she suddenly changed her attitude and gave me breakfast tickets It was a very uncomfortable time. I thought I should not book a room with breakfast at AAA. Also, there was no staff for breakfast and we had to wait over 20 minutes to order. My family got mad and said they never want to stay at this hotel again. Still, the room was clean, the bathroom was large, and there were enough towels. Hence the 3 stars.
Hello Naoko, As a member service organization, your feedback is valuable. We appreciate you taking the time to share insights with us. We are disappointed to hear about the challenges you encountered. Although we are glad they honored your reservation, it is unfortunate that you had to being your stay in that manner. I will reach out to you directly. Regards, Chuck
Nice place. Friendly staff. Coffee and snacks available 24hours at front desk. Laundry on premises. Clean. Couldn't ask for more! Only negative is spars workout room but that isn't a deal breaker. Still a great place to stay. Breakfast, workstations in lobby, free wifi. Nothing negative. Great experience.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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