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Hotel

Hampton by Hilton Boston Woburn

371 Washington St, Suite A, Woburn, MA, 01801

3.0AAA Reviews
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HOTEL RATES STARTING FROM

$279

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    371 Washington St, Suite A 01801

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Dining & Entertainment

    nearby, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.5
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This dual hotel is attached to the Homewood Suites by Hilton and with shared amenities. Such as the saltwater plunge pool, a well-equipped fitness room, and breakfast area. Smoke free premises. 132 units. 6 stories, interior corridors. Bath: shower only. Accessibility (Call).

AAA Verified Reviews (2)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 11/16/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Excellent
1
AAA Response
12/12/2023

Thank you for your 5-star review!

Reviewed by Trusted Customer on 9/6/2023
Staff Poor
Location Excellent

I booked 2 King rooms via the AAA website and received an email confirming both rooms. When we arrived to check in, the hotel had only received a reservation for 1 room from "Expedia" & was sold out. We had to cancel the 1 room they held for us, spend 40 min at the desk waiting for the manager to find us rooms at another hotel, drive 15 min away & check into more expensive rooms than we had originally booked via AAA. I attempted to call AAA at the time but no answer so we were on our own. The Hampton Inn Boston Woburn charged my card for the night we didn't get to stay there so I had to make 2 separate calls to their customer service line & the hotel manage to get a refund. Initially I was told to take it up with Expedia to notify the hotel of their mistake then I was to call the hotel manager to ask for the refund. I had no idea Expedia was involved in any way as I booked via AAA. Eventually I got my refund for the night we never got, but it ruined our weekend & part of another day after we returned home. I will never book via AAA travel again.

1
AAA Response
9/8/2023

Thank you for alerting us to your experience. It was a pleasure speaking to you today and I hope you are satisfied with your service from AAA.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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