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HOTEL

Heritage Hotel Lancaster

500 Centerville Rd, Lancaster, PA, 17601

2.0AAA Reviews

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AAA Verified Reviews (1)

2.0Reviews are provided by verified customers
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Reviewed by Trusted Customer on 9/8/2022
Room Average
Staff Good
Public Spaces Average
Cleanliness Average
Location Good

Very dark and old decor. Old beds and pillows. The bathtub didn’t drain, I was knee deep in water in the shower. There was a dog in the pool. No room refresh. I asked for towels and they left them in the hall. There was a constant humming noise in the room. I don’t think this should be a AAA rated hotel.

1
AAA Response
9/8/2022

Hello, Thank you very much for taking the time to leave a review about your recent stay at Heritage Hotel Lancaster. We hate to hear that your experience did not match your expectations. Your feedback will help other travelers as they make informed booking decisions.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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