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Hotel

Hilton Garden Inn El Paso-University of Texas

111 W University Ave, El Paso, TX, 79902

3.7AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$209

Taxes and fees will be calculated at checkout

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Members save up to 10% and earn Honors points when booking AAA rates!

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    111 W University Ave 79902

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    outdoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet and coin laundry, airport transportation, area transportation-within 3 mi

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.7
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This hotel, just steps from the university campus, features public areas that are great for gathering. Guest rooms have hard flooring and comfortable seating. Smoke free premises. 153 units. 5 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

3.7Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/12/2023
Room Poor
Staff Poor
Public Spaces Average
Cleanliness Good
Location Average

Air conditioner was very noisy. When leaving I had to go to every floor to hunt for a luggage cart. Per front desk he was the only person there and could not leave the counter. Not his fault but it reflects badly towards your business. Very poor customer service. If your prices do not allow for 2 front desk workers the company does not deserve anything higher than a 2 star rating.

Reviewed by Trusted Customer on 4/20/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good
1
AAA Response
4/20/2023

Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star stay. We appreciate you taking the time to share insights from your stay with us. Regards, David at AAA Travel

Reviewed by Trusted Customer on 3/31/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
4/2/2023

Hello, We are happy to see you had a pleasant stay. Regards, Chuck

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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