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Hotel

Hilton Garden Inn-Baltimore/White Marsh

5015 Campbell Blvd, White Marsh, MD, 21236

1.0AAA Reviews
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HOTEL RATES STARTING FROM

$129

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Located in a shopping/business area. 5015 Campbell Blvd 21236

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    coin laundry, area transportation-within 5 mi

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Guest rooms are well appointed with upgraded beds and bedding and ample-size work desks with ergonomic chairs. Room service is available for dinner from 5 p.m. For GPS location use Nottingham, MD. Smoke free premises. 155 units. 6 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (1)

1.0Reviews are provided by verified customers
POWERED BY
Reviewed by Dave Boellner on 10/1/2023
Room Bad
Staff Bad
Public Spaces Bad
Cleanliness Bad
Location Bad

Terrible customer service. I initially made a reservation for one night through AAA, thinking that Hilton Garden Inn Baltimore/White Marsh would be superior since AAA rated them highly - was I mistaken! Due to circumstances beyond my control I had to add another night to my stay in the area. Well, I attempted to do so at the Hilton Garden Inn through AAA and was told by the HGI that the existing reservation COULD NOT BE MODIFIED to add the night. So much for a superior hotel. I resolved the issue by making a reservation at a cabin in Monkton. It was a superb choice. So I ate the money I put down to reserve the night at Hilton. Oh well. It was worth spending a nice peaceful night in horse country rather than dreadful White Marsh.

1
AAA Response
10/23/2023

Hello, as a member service organization your feedback is valuable. We are sorry to hear that your visit did not meet your expectations. Thank you for taking the time to leave your review.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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