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HOTEL

Hyatt Place Greenville/Haywood

40 WEST ORCHARD PARK DRIVE, GREENVILLE, SC, 29615

3.4AAA Reviews

HOTEL RATES STARTING FROM

$188

Taxes and fees will be calculated at checkout

AAA Verified Reviews (5)

3.4Reviews are provided by verified customers
POWERED BY
Reviewed by Coupondad on 5/10/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good
1
AAA Response
5/10/2023

Thank you for your 4-star review!

Reviewed by Kay Taylor on 3/3/2023
Room Excellent
Staff Excellent
Public Spaces Average
Cleanliness Excellent
Location Excellent
1
AAA Response
3/6/2023

Thank you for your 4-star review!

Reviewed by Timothy Harmon on 12/2/2022
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
1
AAA Response
12/5/2022

Thank you for your 5-star review!

Reviewed by Jessica Lewis on 11/9/2022
Room Bad
Staff Good
Public Spaces Average
Cleanliness Bad
Location Good

My daughter and I stayed overnight over the weekend for the Greenville Country Music Festival. Sadly our hotel stay was the worst part of the weekend. Lets start with the pros....Location of the hotel was very convenient. I appreciated that for safety reasons they keep the main entry doors locked at night with only key card access. Main entry way was nice. Front desk clerks very polite. Aside from that, this is the poorest experience I have had at a hotel in a very long time. We stayed in room 419. Linens did NOT smell fresh, one of the beds had crumbs, stains in carpet, not to mention carpet needed vacuumed upon check in. Room did not look like it had been thoroughly cleaned and if it had not been so late upon our arrival I would have requested a new room but all we wanted was a place to lay our heads. Wallpaper falling off wall in bathroom and right outside elevator upon arriving on the 4th floor. Floor had just a yucky unclean feeling when walking on...even in socked feet. Very very disappointed especially with the price point that I paid for the weekend that we stayed. Was also told that check out was at 12:00pm. Checked out before 12:00pm and was charged a late check out fee. This hotel is outdated and very dirty and apparently do not stand by their own policies.

1
AAA Response
11/9/2022

Hello. Thank you very much for taking the time to leave a review about your recent stay at Hyatt Place Greenville/Haywood. We hate to hear about your negative experience, and we've forwarded the information to our hotel team for evaluation. Your feedback will help other travelers as they make informed booking decisions.

Reviewed by Jessica Wood on 11/9/2022
Room Poor
Staff Average
Public Spaces Good
Cleanliness Average
Location Average
1
AAA Response
11/9/2022

Thank you for your 3-star review!

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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