Hyatt Place Herndon/Dulles Airport-East
13711 Sayward Blvd, Herndon, VA, 20171
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Amenities
Type
Hotel
Location
Located near Washington Dulles International Airport, in a business area. 13711 Sayward Blvd 20171. Station: Innovation Center
AAA Benefit
Members save up to 10% and earn World of Hyatt points when booking AAA/CAA rates! Members also receive free breakfast at Hyatt Place/Hyatt House with their World of Hyatt membership!
Pool
heated indoor
Parking
on-site (fee)
Room Amenities
refrigerators, coffeemakers, wireless Internet
Sports & Recreation
exercise room
Guest Services
valet and coin laundry, airport transportation, area transportation-within 3 mi
Terms
pet friendly (call for restrictions/fees.)
AAA Diamond Program
Comprehensive amenities, style and comfort level.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
This hotel offers well-appointed guest rooms with sectioned sitting areas. All rooms have queen-size sofa sleepers, pillow-top mattresses and cordless phones. Grab-and-go food and Starbucks coffee is available in the lobby 24 hours daily. Beer & wine is available at designated times. Dogs up to 75 pounds are accepted for a $75 fee. Area transportation is by reservation only. Smoke free premises. 151 units. 6 stories, interior corridors. Accessibility (Call).
AAA Verified Reviews (1)
It was okay, but they could use a lot of work to the building. Customer service was great! The doors slamming need to be adjusted. I've never stayed at a hotel where you can hear every door open and close. It was awful! Even getting to shut it quietly doesn't work. Breakfast was pretty much the same every day: cereal, bread of some kind, eggs with chives, some sort of sausage, something sweet (waffles, pancakes, French toast), but a lot of it lacked flavor. The Placery (I think that's their food service) did not taste good. I got chicken tenders and they were incredibly slimy. I can't...I threw them out. I'm not one for confrontation or complaining, so I wasn't going to say anything. No microwaves in the room. The fridge took almost a whole day to cool. The ac kept shutting off incredibly loud. They put me in a handicap accessible room, which wasn't very accessible. The floors were so disgusting! Despite all that, I will give them credit for the most important part: customer service. Their customer service was absolutely splendid! They were always so kind, accommodating, helpful, etc. That made everything else okay! The issues I had were not with the hotel staff, but more so the design of things. It's not located near any store, so that sucked too. It was walkable distance to the metro though!
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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