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Hotel

Ramada West Memphis

2003 E Service Rd, West Memphis, AR, 72301

2.3AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    2003 E Service Rd 72301

  • Pool

    outdoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    coffeemakers, wireless Internet. Some: refrigerators, microwaves

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.7
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.6
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.7
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Conveniently located off the interstate, this hotel offers comfortable accommodations at a reasonable price. The rooms are compact but feature more modern décor and flat-panel TVs. 76 units. 2 stories (no elevator), interior corridors. Accessibility (Call).

AAA Verified Reviews (4)

2.3Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/11/2023
Room Bad
Staff Bad
Public Spaces Bad
Cleanliness Bad
Location Average

Booked a one night stay. We got woke up at 2am by bed bugs. By now the hotel is fully occupied, no vacancies. I I go to the front desk and encountered Heather who is rude as hell. She cancelled the reservation to initiate refund but offered no apologies or nothing. It's now 2am and my family was displaced in the middle of the night. They should have paid for us to relocate since they were the reason we were displaced at 2am. Heather refused to look at my video which caused me to believe they knew of the problem. This is a nasty hotel, nasty service, bed bugs in room 236, DO NOT STAY HERE EVER!

Reviewed by Robert Stine on 8/11/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Average

I got a good night's sleep and the AC worked perfectly. However the hotel is old; could use renovations.

Reviewed by Catrinia Clark on 3/22/2023
Room Poor
Staff Average
Public Spaces Average
Cleanliness Poor
Location Average

The bathroom was so small. And it wasn’t that clean. The refrigerator. Was nasty and leaning to the side. When I opened it it almost feel out. Then on top of all that we had a couple of roaches. I will never stay there again. I don’t like roaches at all. Had to shake everything out my bag before I left to come home.

Reviewed by Trusted Customer on 7/17/2022
Room Poor
Staff Average
Public Spaces Poor
Cleanliness Poor
Location Excellent

No hot water The sheets had cigarette burns Pool was green it just needs an update

1
AAA Response
7/17/2022

Hello, We are disappointed to learn you had an unsatisfactory stay. As a member service organization, we value your feedback. Your insights regarding this location will help members, like you, as they make decisions about hotel stays. Regards, Chuck at AAA Northeast

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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